Hotel Dengan Parking di Luxembourg, Luxembourg

I stayed at the DoubleTree Luxembourg with my 80-year-old father, who is unwell and was extremely tired after a long day of travelling. Unfortunately, the room we were given was right next to the elevator motors, and the noise kept both of us awake almost the entire night. My father finally managed to fall asleep around 7:00–7:30 AM after hours of discomfort. However, at 8:00 AM, there was a knock on our door. I opened it half-asleep, and the staff member simply said “It’s ok” and walked away. I later saw the same person again in uniform, so clearly they were a member of the hotel team. I still cannot understand why they knocked at that time, and what exactly was “ok,” especially when it was obvious the room had severe noise issues and guests could still be resting. I shared all of this with the reception team and politely asked to speak with the manager. Instead of a brief conversation or even a quick acknowledgment, I was handed a handwritten note with the manager’s email. After travelling with an elderly parent who was in pain and exhausted, I was genuinely hoping for a bit of understanding or empathy. Even a short apology would have meant a lot at that moment. I should mention that breakfast was also quite basic and didn’t match the DoubleTree standard I’m familiar with, so overall the stay was unfortunately far below what I usually experience with Hilton properties. I’m writing this not to complain for the sake of complaining, but because the situation placed my father—who is already unwell—under a lot of unnecessary stress. As a loyal Hilton Honors member, this experience was difficult for me, and I sincerely hope management can review what happened and decide on an appropriate way to make this right.

The hotel was pretty good and clean. The hot cocoa from the coffee machine in the lobby was delicious, which was a real lifesaver for someone like me who doesn't drink coffee. The only downside was that the bathroom in my room wasn't great; after showering, the floor would flood because the drainage was poor, and there wasn't a mop nearby. This meant I had to walk through puddles every time I used the toilet afterward, which was really unpleasant. The hotel's location is a bit out of the way, but Luxembourg is small and public transport is free, so I guess it's acceptable.

The location is excellent, less than a ten-minute walk from the train station. The hotel is elegant, with a piano in the lobby and free lunch rolls in the afternoon. The front desk was professional and polite, with a cinematic feel. The room, while small, was perfectly adequate. There's a small supermarket directly across from the entrance, making it convenient for shopping. Adolphe Bridge is a ten-minute walk away.

Hotel was well located nearby hiking trails and other attractions. The room was very nice, and the facilities in the hotel (sauna, gym) were also great. Breakfast was plentiful. Dinner was just ok. generally, i would recommend this place and would stay again. lastly its important to note: they originally tried to give me a different room than the one i had booked (of course one 'inferior'). the staff tried to say that there was nothign to be done as the platforms (such as Trip, Booking, etc) ”oversell” rooms and then the hotel can't fulfil this request .... this is the first i've come across something like this, and after some insisting, i was placed in the room i booked. still, this left a strange note for the start of my trip.

Friendly staff, perfect location next to the airport (you can walk from there). I'd definitely stay at the Mandarina Hotel again.

Very convenient location. From March 2, 2025, the tram goes directly from the airport through the whole city. They do not register or accommodate you earlier, but you can leave your things. There is a microwave on the 1st floor where you can warm up food. For some reason, only one towel

Beautiful hotel and close to all the important seeing , the hotel is super beautiful and ata very calm side of the town , there is nice park nearby too

Conveniently located near the bus station, the hotel is really clean, the rooms are very well decorated, the front desk and room service can communicate in German (the check-in manual is available in French, English and German). The continental meals are delicious (there is an ice cream shop and Subway nearby if you are not used to it)

Location was good, but service was underrated, we booked from trip for 2 adults and one baby but they received confirmation for 2 adults, we need to explain the status one more time. Room was small and with baby bed it became more smaller. Air conditioning was with separated klima unit inside the room. For bathroom they don’t have slippers. Check-in was 4.00pm almost evening :)

Located halfway between the airport and the city center, it's easily accessible via the T1 tram. The surrounding area feels like a newly developed CBD, dominated by high-rise buildings. There's a small shopping mall nearby, but it closes quite early, and a few restaurants. To get to the city, besides taking the bus, you can also enjoy a fun walk through the canyon and take an elevator up.