The service was good, standard. The location was great, almost 15 minutes or less from the historic center of the city. While the hotel itself was located inside of a plaza with lots of restaurants and small shops. The best part is that when you stay in this hotel, they give you a small 10% discount on the restaurants found in the same plaza, it was neat to have that. Just one complaint would be the food on their breakfast buffet. Even though the food in flavor was good, the options were limited and the same in every single day, which it sucks if you are staying for more than two days as having greater options like soups or cold salads would be better for travelers.
BIEN LAS INSTALACIONES, LASTIMA NO SERVIA LA MAQUINA PARA HACER UN CAFE. AUNQUE LAS INSTALACIONES TINEN COCINETA Y REFRIGERADOR, NO CUENTA CON NINGUN UTENCILI NI PARA CALENTAR AGUA.
El servicio del hotel es bueno ya que los empleados son amables también la ubicaron es muy buena ya que está dentro de un centro comercial con restaurantes o cafés también esta muy cerca de antea y es una zona muy segura el desayuno está muy bien con buen surtido y también buen sabor el ambiente del hotel en general es bueno y las habitaciones son muy limpias y las camas muy cómodas es un muy buen hotel solo le falta una piscina existe una buena relación calidad-precio
Inmejorable ubicación junto a plaza la victoria y con ubicación céntrica y acceso rápido a las avenidas para llegar rápido a cualquier ubicación de Querétaro.
The location is good but the amenities are limited. The service and breakfast are great. I recommend for any fellow travelers with time to ride bear the city.
Location of property is not bad. It is easy to get everywhere by taxi. Two female staff were very friendly and they could speak English as I can’t speak Spanish. They offered me two big welcome chocolate cookies, very delicious.
I need to complain is the property condition. It was aged, full of wear and tear. The owner has to refurbish it. Water leaked thru the glass door in the bathroom, spread the whole floor. Power outlet at bed bunk was not enough for two persons at the same time. Choices of breakfast were limited.
However, I have to give a compliment to the staff of the restaurant and reception to help me recover my lost bag which contained passport and laptop. Thank you very much!
GGuest UserThe room is not too big, it is enough
Facilities: Safe, very practical
Hygiene: OK, basically satisfied
Environment: The geographical position is superior, it is the biggest highlight, you must like 👍
Service: OK, the front desk and cleaning are good
SSophita23The environment is good and the location is okay if you have a car. The hotel is a little outdated but the bedrooms are still okay and comfortable. We stayed for a week. Nothing much to complain. Service is good. The only negative thing is that we could hear the noise coming from the hallway and even from other bedrooms.
I had an amazing experience in this hotel. The personnel was very nice, attentive to my needs. The room was spacious enough, good water pressure, good amenities. The area was not noisy at night, the included breakfast was very good. All great experiences, at a very affordable price.
Good location, extensive well-maintained facilities, cleanly, service and food. The buffets are excellent and good value. The only negative would be that it's a bit corporate and things get dropped along the way, but I guess that expected since it's part of a large organization.
Clean, a bit warm during day but that is local weather. You need to take a taxi to the airport in the early morning can cost 350 mxn. Not much to do nearby, this is a motel foremost but it is quiet if you get a room further from road.
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