The service was good, standard. The location was great, almost 15 minutes or less from the historic center of the city. While the hotel itself was located inside of a plaza with lots of restaurants and small shops. The best part is that when you stay in this hotel, they give you a small 10% discount on the restaurants found in the same plaza, it was neat to have that. Just one complaint would be the food on their breakfast buffet. Even though the food in flavor was good, the options were limited and the same in every single day, which it sucks if you are staying for more than two days as having greater options like soups or cold salads would be better for travelers.
El servicio del hotel es bueno ya que los empleados son amables también la ubicaron es muy buena ya que está dentro de un centro comercial con restaurantes o cafés también esta muy cerca de antea y es una zona muy segura el desayuno está muy bien con buen surtido y también buen sabor el ambiente del hotel en general es bueno y las habitaciones son muy limpias y las camas muy cómodas es un muy buen hotel solo le falta una piscina existe una buena relación calidad-precio
Inmejorable ubicación junto a plaza la victoria y con ubicación céntrica y acceso rápido a las avenidas para llegar rápido a cualquier ubicación de Querétaro.
The location is good but the amenities are limited. The service and breakfast are great. I recommend for any fellow travelers with time to ride bear the city.
Location of property is not bad. It is easy to get everywhere by taxi. Two female staff were very friendly and they could speak English as I can’t speak Spanish. They offered me two big welcome chocolate cookies, very delicious.
I need to complain is the property condition. It was aged, full of wear and tear. The owner has to refurbish it. Water leaked thru the glass door in the bathroom, spread the whole floor. Power outlet at bed bunk was not enough for two persons at the same time. Choices of breakfast were limited.
However, I have to give a compliment to the staff of the restaurant and reception to help me recover my lost bag which contained passport and laptop. Thank you very much!
GGuest UserStayed for three days, there are a lot of places to use
Facilities: Very good, room temperature swimming pool, heating; gym basic equipment
Hygienic: OK, the carpet is a common problem, there is always a taste
Environment: There is a supermarket next to it, shopping is convenient, but there are pigeons gathering here, the smell of bird shit is too heavy, not cleaned, the trees are all
Service: The front desk service is very good, the three front desk services I met are very good. The management is doing well.
GGuest UserThe room is new, comfortable, the mattress is soft, the sleep is good, the view is good and the lighting is good, the breakfast is clean and delicious. However, there are shortcomings, the shower is too high and unadjustable, the shower gel is not replenished, otherwise it will be perfect.
KKANYANI went to visit customers nearby and stayed in this hotel. It is very convenient. The most important thing is that the service is very good. The night before leaving the store, I pestered the lady at the front desk to ask about the transportation method of Queretaro to Mexico City Airport. The ticket was printed out for me. It was nearly an hour before and after. I didn’t feel impatient at all. I didn’t want to tip the young lady, but I forced to give it to her later.
Because I stayed for 2 nights, I left a tip for cleaning the room the next day, but I left it intact and didn't take it (is it too small).
When I went to the customer’s side, the front desk made an appointment for the morning car. The hotel arranged a car to take me off, and there was no charge.
There is a large shopping mall, liverpool, about 5 minutes' walk away. If you have time, you can go shopping. There is a large supermarket where you can buy some local things and bring them back to your country as gifts.
GGuest UserThe room is not too big, it is enough
Facilities: Safe, very practical
Hygiene: OK, basically satisfied
Environment: The geographical position is superior, it is the biggest highlight, you must like 👍
Service: OK, the front desk and cleaning are good
GGuest UserExcellent Service!, everyone was very nice and polite, the rooms are very clean and organized!, the views are awesome too!.
The food is very nice too, and in the breakfast you can choose whatever you want!, everything is delicious!, other very good thing about this hotel is that is very near of the Bus Terminal
GGuest UserTodo bien en realidad, la limpieza bien, la cama confortable al igual que las almohadas. El desayuno con poca variedad de alimentos; pero con buen sabor en general. La atención del personal muy buena. El único detalle fue que no nos indicaron cómo se usaba el aire acondicionado hasta el otro día de nuestra llegada cuando reportamos que no funcionaba; pero se usa con la llave que nos habían proporcionado y no lo sabíamos hasta que preguntamos. Y solicitamos nos proporcionaran pasta dental (porque es parte de las amenidades del hotel ) y nunca nos lo llevaron. Pero en realidad nos gusto; para una estancia corta (solo estuvimos una noche ), es bastante recomendable.
KKuailebaimawangziStaying at this hotel for the second time, the hotel is like an old manor, covering a large area, beautiful garden, strong artistic sense, there are various art and oil paintings in the hall and aisle, there is a sense of years, the room is large, the facilities are well-equipped, the facilities are a bit old, the basin is not very smooth, the breakfast is rich, the variety is many, The swimming pool is large, the water temperature is suitable, the air is fresh in the morning, a good experience.
王王The front desk staff is great! The location is very close to the airport. The hotel is very retro, I don't like the room very much, the first floor does not live anyway, live on the second floor. Recommended for business trips.
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