Hotel Dengan parking di Cusco Region, Peru

Doesn’t meet Belmond expectations. 1. Food is average, the same we had in a small village, change a chef, not tasty at all. 2. On a breakfast waiters ALWAYS bring fruits and after 5 min asking if I need them. Why on earth I should eat fruits in 5 min? And why do you need it? Quality and variety of breakfast is not nice — all days we had not fresh blueberries. In my home country I have blueberries from Peru and it’s fresher. How it is possible? 3. Welcome is not in Belmond style: no champagne or good chocolate. 4. One day we asked to clean the room before 12, they did, we came and I was sure we are alone in the room. When I was naked I saw a gardener in our private terrace. He also saw me. How it’s possible he entered our terrace when I was in the room????? With no bell and knocking???? 5. Alpacas feeding is also trash: all people from hotel come, you will never get nice pictures like on instagram. Why you don’t make it by appointment? We had a lot of experiences with animals in different countries , this one is the worst. 6. Stuff is not well trained, communication is super artificial. Place is beautiful, but that’s it. Worst Belmond we have been to. Ask Monasterio Belmond about good experience and top notch service.

Great hotel, just a bit far off the usual areas. Best if you want to be close to the airport. It's around 20-30 minutes to the center. Especially with the traffic around. Warm shower, good bed and bonus with a personal heater in the room. Sadly no blow dryer in the room. The tub spills out water so be mindful of this.

Unfortunately, I am not satisfied with the hotel. The first is no heating here, no battery. On the third day of stay I got sick because of the cold. Reading the reviews, I realized that you could ask for a heater, what I did. The second is the hearing is really strong. huge gaps in the doors of the room. I hear absolutely everything - as people come and go, watch TV, talk, etc. I often woke up in the night when people went on tour and clapped the door. The third is a very scarce breakfast! Just two bulks per person, a little butter, cheese and sausage, jam and on a small dish serve the crambles , on drinks tea, coffee and that's all the breakfast . I also had a problem with breakfast for the tours. I asked to prepare them for me, but nobody did. I had two tours and I just throw money out for two breakfasts. Fourth - in the 5 days of my stay, I did not clean the room, although I read that the cleaning is daily. For 4 days I asked why my room was not cleaned and I was told I had to give the key to the room and then they would have cleaned. But of course no one said :) Lastly, the woman who cooks breakfast seemed to me not to love me because I don't speak Spanish. At the same time I saw her being nice to other guests. I wouldn't advise this hotel!

1⃣️There is hot water and tea in the lobby, you can make your own, and there is also an electronic fire-making device 2⃣️There is a kettle in the hotel room, 2 bottles of water, and free snacks, which is very warm 3⃣️The room has a hair dryer and a bathtub. Those who like it will like it very much, but I personally don’t like it because the bathtub and the direct shower are combined, and the hot water is not hot 4⃣️The breakfast is very rich 5⃣️The hotel is not far from the block, it is very quiet at night, and it is convenient to fall asleep 5⃣️The price is right, and the overall stay is very good

Service was great and the manager tried very hard to help. However, amenities and maintenance need a complete overhaul. Drainage system was malfunctioning, lift was not not working sometimes. No hot water in the morning, if you wanna to a shower in the morning, forget it.

The staff was very attentive. Because the tour we were participating in departed very early, the hotel provided a packed breakfast to take away. The breakfast was great with water, drinks and fruits. I really want to give it a thumbs up.

Having traveled to over 60 countries, I can confidently say this hotel is top-notch in terms of price, location, convenience, and service. With global prices rising, if you're planning a trip to Machu Picchu, I highly recommend this hotel.

We didn’t hesitate to stay again after our Machu Picchu tour. Same hospitality and service were offered to us. We always have hot water for drinking in our room which is a plus since we love drinking tea which helps in soothing out dry itchy throat due to the altitude. The breakfast was delish and the bed is comfortable! Highly recommended!

If you enjoy some quiet from the bustling city center, this place was perfect. Located 15 mins walk from the city center (it doesn’t feel that far honestly), the photos of the hotel are as shown in the pictures provided. The place is really clean and cosy. Giara liaises with the guests ensuring every need is covered. She and the team have been so lovely and helpful throughout. They do prepare packed breakfast for whenever we had to leave early for our tours. Absolutely enjoyed our time at the stay

Amazing hosts, they kind, friendly and helpful! Hotel located in the beautiful place close to our geological sites, not far from a city centre. Rooms are very nice and clean. Coca leaves and coca leaves are offered to help with altitude. Hotel provides very delicious breakfast and snacks if you are leaving hotel early in the morning for excursions. If we’re back to Cusco we definitely want to book this place again! We highly recommend this beautiful hotel!