Wonderful from start to finish! I could not recommend this hotel more. For me, it was the hotel team. The hotel community went out of their way to connect with others and genuinely seemed to care. They showed pride in customer service and expressed that they take their five-star reputation seriously.
The room standard was amazing. Due to rooms being fully booked over Christmas, I needed to switch hotels for the main Christmas days. I switched to the biggest and supposedly most “ luxury “ hotel in Sousse. Honestly, the switch was not worthwhile. I realized just how exceptional the quality is at the Iberostar Selection Kantaoui Bay.
The housekeeping team visited daily providing toiletries, clean bathrobes and nice extras ( such as sweets and chocolates) to the room. Their friendly faces with their cheerful banter were a pleasure to embrace each day.
The food quality was great! I do not consume meat or dairy but that didn’t make a difference, there truly is something for everyone. The fresh food selection was incredible and certainly unbeatable to those I had tried elsewhere in Sousse and Tunis. The cooks shared helpful recommendations and I tried a range of fresh local flavours. This hotel was comfortable, with a cheerful friendly team and positioned with an exceptional view of a gorgeous quiet beach. I would happily stay again, and I highly recommend the Iberostar Selection Kantaoui Bay.
I would like to extend a huge thank you to the remarkable team.
Overall, it was a good experience. We had contacted before arriving asking for an early check-in due to traveling with a 2 year old, but no rooms were available.
The room was brilliant, and they delivered a cot straight away when we got in there.
The pool was great for the little one. Drinks were fairly prompt.
When going back to the room, various appliances were not working. A quick word with reception, and someone was there immediately and fixed it all. Someone then came to check 30 minutes later (great service).
Had room service. Mixed our order up but they came quick enough and apologized. Salad was tasty, but the jambon and cheese sandwich had no cheese.
Breakfast had a good range. Fresh omelets were nice but wish I could have had fresh scrambled eggs.
I have stayed at Green Park 3 times.
The hotel provides a chilled relaxed atmosphere. It’s not a hotel for partying .
Staff are pleasant and couteous .
The bar manager Lotvi is attentive and professional is.
My waiter at breakfast and dinner, Mahmoud was welcoming and nothing was too much trouble .
The dining experience has definitely improved since previously, with more problem solving and visibility from all members of staff . I feel the quality of food could still be improved. When I choose to eat at local grill barbecue cafes, it reflects the poor quality of fish then being served at the hotel.
It was lovely to come back for a return visit and feel welcomed . The hotel is spotless and the new Director has encouraged very positive changes. I am very thankful to have enjoyed another beautiful stay and I will continue to return to Green Park .
MMuhammed MuzammelA professionally run five star hotel at the center of sousse. Interior design in the hotel is impressive and eye-catching. Flawless cleaning service. Rooms are immaculate, furniture is new. We stayed there three nights, and had room service every day without an interuption, which was great.
Staffs are friendly and welcoming, especially those working at the reception. Muhammed was extremely professional, has resolved a couple of issues pretty quickly. He was so kind, he allowed us late check out as our flight was running in the evening.
Food was delicious and was enough for us. We loved their freshly made smoothie in the breakfast and in the dinner.
LLouise ThorpeWonderful from start to finish! I could not recommend this hotel more. For me, it was the hotel team. The hotel community went out of their way to connect with others and genuinely seemed to care. They showed pride in customer service and expressed that they take their five-star reputation seriously.
The room standard was amazing. Due to rooms being fully booked over Christmas, I needed to switch hotels for the main Christmas days. I switched to the biggest and supposedly most “ luxury “ hotel in Sousse. Honestly, the switch was not worthwhile. I realized just how exceptional the quality is at the Iberostar Selection Kantaoui Bay.
The housekeeping team visited daily providing toiletries, clean bathrobes and nice extras ( such as sweets and chocolates) to the room. Their friendly faces with their cheerful banter were a pleasure to embrace each day.
The food quality was great! I do not consume meat or dairy but that didn’t make a difference, there truly is something for everyone. The fresh food selection was incredible and certainly unbeatable to those I had tried elsewhere in Sousse and Tunis. The cooks shared helpful recommendations and I tried a range of fresh local flavours. This hotel was comfortable, with a cheerful friendly team and positioned with an exceptional view of a gorgeous quiet beach. I would happily stay again, and I highly recommend the Iberostar Selection Kantaoui Bay.
I would like to extend a huge thank you to the remarkable team.
LLaety MOusra and Aymen 🥰ont was at the listening and  arranged, for my late exit  from the hotel, Beautiful location all comfort  to recommend strongly 👍
GGuest UserDespite a late-night arrival that made locating the entrance a slight challenge, any difficulty was instantly forgotten the moment I stepped inside. This traditional Tunisian hotel is an absolute gem. I was immediately mesmerized by its welcoming charm, enveloped in a stylish and tasteful ambiance that feels authentically local yet serene.
My spacious room was beautifully decorated, continuing the elegant theme. Mornings were a delight, thanks to a breakfast that felt like a genuine treat. I also adored the thoughtful touch of a boutique corner in the lobby, showcasing upscale, modern takes on traditional handicrafts.
Above all, it was the hospitality that defined my stay. The host, Farah, was the epitome of class and kindness. Without a moment's hesitation, I know I will return. Thank you, Farah, for your wonderful care.
GGuest UserHannu from Finland.
I was in the hotel for week 10, that is, just before the Ramada. The hotel is clean, the food is good, the cleanliness is good. At least the water in the indoor swimming pool is warm enough. Golf course within walking distance. All in all, a very good atmosphere.
Nice sunrise.
I'll probably be back.
IidleduckFacilities: old, the hotel room layout is not good, there are rooms similar to the underground first floor. The breakfast room has been repainted, and the paint smell is still strong. It is not directly adjacent to the beach, but there is a garden.
Service: The service level is below average. The omelette lady in the breakfast room is very friendly.
The hygiene is very ordinary, quite poor, and the sheets are also worn out.
The room does not come with water, so I was asked to get it from the bar myself.
GGuest UserLoved this place, great vibe. Design was perfect and the attention to detail was great. I was moved to the new building which was perfect - nice and quiet. The restaurant was fine… I would not rave about it as a few things were missing from the limited menu and it was very slow. But tasty. Overall I would recommend this spot.
YYASEENThe staff is very cooperative and excellent. The food is varied. A room was booked and we were upgraded to a suite. Thank you to the hotel manager, especially Mr. Tariq.
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