Sauberes Hotel mit außen und innen Swimmingpool.
Freundliches und hilfreiches Personal. Der Hoteldirektor schreibt eine persönliche Email mit der Empfehlung eines ruhigen Zimmers 🙂 (sehr hilfreich beim Einchecken) EINMALIG IN DER WELT!!!
Good overall, the hotel offers shuttle bus (pick up and drop off) service but you have to call to reserve it. Cleanness is good but could be better. Breakfast is small and decent and only opens in 7am, you are going to miss it if you have an early flight. The room is very big. So it's a good choice if you are looking for a hotel for a long layover at Dallas Airport.
I originally selected a room and was given something different without any explanation. When I did inquire about it the staff member was very nonchalant.
Had paid $14 extra for parking and all the parking was the same. Never said anything about paid parking and a $50 deposit. I wish all this was put in writing up front. So when I paid for the room, plus parking, and a extra deposit in ONE transaction.
The room was great, wonderful view, bed/bedding was comfortable, shower was amazing.
Customer service in the morning wasn't all that great.
Friendly staff, great location. Room was clean. Would definitely stay again. Like that they have a pool and BBQ pit customers can use.
Sangat Baik
58 ulasan
8.2/10
Harga bermula
DKK 378
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Parking di Texas
Terokai Ulasan Tetamu Hotel di Texas
Lihat semua
8.5/10
Very Good
GGuest UserThe location is ideal, in downtown Houston, a few blocks away from the convention center and discovery park. The building is beautiful and historic with a gorgeous lobby, comfortable chairs, a cafe/latte/cappuccino machine, and cute restaurant open for breakfast lunch and dinner. I was on the 12th floor in the rusk house portion of the building which had very nice rooms that were ideal for single people. There was a coffee maker but no fridge, which I did not miss. The bedding was beautiful and had daily housekeeping, nicely appointed products in the bathroom. I had a four night stay and loved everything about the space. I would highly recommend it especially considering how much cheaper it is than other hotels.
QQinglianmiaoFacilities: Not bad, quite new, but a bit abstract is that he is a suite hotel, there is no stove, there is a microwave oven, and he can cook with a microwave oven. .
Hygiene: Hygiene can be quite clean
Environment: The environment is good, but there are construction sites around, a bit noisy in the morning
Service: This breakfast is better than Huanpeng, I like this very much
GGwenyvere9Check-in was a breeze and Veronica at the front desk was very pleasant. Once in the room, because I cleaned up water spilt on the floor, I found the white toilet paper turned absolutely black AND with ***** hairs on it to boot. All this within 1sq ft. I called the lobby and asked how often the floors were mopped. I was told “every day.” I related what I had found to the contrary and was asked if I wished to change rooms to which I said “yes!”. When I went down to retrieve the new key, I took the wadded toilet paper with me and she took a picture of it before throwing it in the garbage! There were two very large, well lit, vending machines in a hallway off the main lobby, and the ice machine was in good working order and the ice, clean and solidly frozen.  I decided I was too tired to check and see if the new rooms’ floor was dirty or not so I proceeded to not ever walk on the floor with my bare feet. The day manager, Mari, was very nice and the coffee was hot fresh out of the thermos on the side table…hot water and tea bags also available. If you detest “sweet ‘n low” bring your own natural sugar.
I ran into the head of housekeeping and happened to mention how disgustingly dirty the floors were in my first room, and I informed her that the night manager had taken a picture of what I had wiped up on my piece of toilet paper and she said she would go and ask to see it. I later learned that Mayra had indeed done so. So that was good attention to detail. Everything in the room worked fine including the remote and TV, the microwave was spotless and looked brand new and it even had a childproof lock on it for those families traveling with curious offspring that haven’t internalized the meaning of “NO” yet 😵💫. The refrigerator was spotless and new looking as well. WiFi was strong and reliable. I walked by the pool, which I noticed was closed (understandable for this time of year!). It was full of water, but I must say that it looked the equivalent of a Louisiana swamp and I was prepared to see a ‘gator come climbing up those darkened, slimy stairs at any point in time.😆 The parking lot at night is VERY well lit around the entire property which is a very welcome sight!
Being right off the interstate doesn’t provide for any exciting venues to walk to but there IS a wonderful grocery store (HEB) .7miles away straight down Rundeburg on Lamar/Rundeburg. Other than that there are a plethora of food trucks doling out South American ‘cuisine’ just yards from the front of the hotel as well as across the street. I didn’t try any of them so cannot opine.
I hope this was worth the read, if indeed you got this far! Cheers!🥂
HH KBreraThis the worst ripoff I ever had, the pictures are deceiving no such thing like a resort and or Hotel, this is more likely a 5th level motel so deceiving so highly priced for the real rooms quality. The phone line was death, I had to walk in to the lobby for service , I will rate this place - 1000 if it was possible , location is great but no quality parking control anybody can drive in and use a suppose to be a private beach for the guests, at check
Put time I asked for some kind of reference # and or statement and I was told to ask trip.com for my check out time and or check out statement after this lack
Of honesty ripoff I was highly concerned to be charge for extra time and or incidentals I never used and when I ask for some kind of evidence and or printout statement they call security to kick me out and if they didn’t was because Inturned my phone camera on
KKoos1007Hotel is goed, met (~150) grote kamers, zelfs met keuken, koelkast en kooktoestel..echter geen bestek en potten en pannen gezien.
Verkijk u niet op het ontbijt, want dat is staand bij de receptie een bakje koffie met een koekje...
Airportshuttle 24/7 is er wel, maar gecombineerd met 10 andere hotels in North. Een half uur of meer wachten is niks als het wat tegenzit ..bel sowieso even het hotel dat u staat te wachten. Is de rondrit langs alle vleugels klaar dan is het ongeveer nog 20 minuten naar het hotel. Voor mij persoonlijk duurde.het van de koffer van de band tot het hotel ongeveer 1.5 uur....dat is veel te lang, vooral rond middernacht.
Hyatt, Marriot etc waren ondertussen al minstens 5x langs geweest.
GGuest UserGreat location. Room was nice and clean. Had a basketball court which was awesome for me. And the receptionist Latisha was excellent and very helpful. Will definitely recommend.
GGuest UserIt was a cost-effective hotel, and the facilities were clean and well managed. Breakfast was good for the price. The room was kept clean. The only drawback was that a cockroach the size of a thumb came into the room. The hotel needs to pay more attention to pest control.
GGuest UserMy daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall.
However, these are the weird things that ruined our stay:
- The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be.
- The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air.
- Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way.
I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room.
- (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay.
- They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay.
I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.
GGuest UserThe room was very nice and updated. Location was excellent and within walking distance to the Kid Rock concert. It was on the waterway, so it made the walk enjoyable....close to restaurants too. Parking at the guest garage was affordable at $17 for 24 hours. Hotel staff was very friendly.
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