Hotel Dengan Parking di Texas, United States

I originally selected a room and was given something different without any explanation. When I did inquire about it the staff member was very nonchalant. Had paid $14 extra for parking and all the parking was the same. Never said anything about paid parking and a $50 deposit. I wish all this was put in writing up front. So when I paid for the room, plus parking, and a extra deposit in ONE transaction. The room was great, wonderful view, bed/bedding was comfortable, shower was amazing. Customer service in the morning wasn't all that great.

Unreasonable charges! ! ! Originally this was a hotel with no merits. The rooms were clean and comfortable. The key was the location, which was not far from the art museum and the Natural History Museum. There was nothing special about it. Breakfast was average, with fruit but no vegetable salad. But leaving the checkout left me feeling confused and even worse. After breakfast on the first day, the male waiter asked me to sign the bill. I said my room included breakfast, but the waiter said it didn't matter. I just had to sign and the front desk would know. I signed it, it was $52 for two people. The next day, we also chose the buffet for breakfast, and the waitress brought us each a glass of apple juice. I got the bill before I left, put down the order and left. I signed it without even looking at it. Signing an order without looking carefully is a hard lesson! ! ! When I checked out, I found that there was an extra $30, so I asked what the price was. The front desk said it was a breakfast tip on the 5th. I said I was eating from the buffet, but the waiter just poured me two glasses of apple juice without me giving a tip. Is she going to take the initiative to write a $20 tip on the bill? Is this reasonable? I can pay the money, because it’s my fault that I didn’t read the bill and signed it, so I have to acknowledge the bill. But I just want to ask him if this is reasonable? The front desk called the restaurant manager. The manager didn't say it was a tip. He said I chose a set meal and they would charge something else. This is absolutely hilarious! The order typed out to me clearly stated gratuity. I will never go to any Omni Hotel again! Too confusing! Ctrip customer service communicated with them, but they still insisted on their approach.

Quick overnight stay is fine, but basic. Whole first floor smelled like ***. Staff wasn't able to provide a bag breakfast when we left early, even though we had paid for breakfast included. Check in was an easy process.

Returning to this awesome Hotel for a second time. It's walking distance to the Baseball stadium. They offer valet parking and everyone is always so nice. Love that you need to a key card to get in and use the elevator!! The rooms are so nice and kept fresh. Decor gives an away from home feeling but simple enough and to theme. We will of course be returning in the future.

I love this place, excellent service I would love to go back soon

This is my new favorite hotel in Dallas. It’s hip without pretentious, the staff is very accommodating and friendly and the room is lovely I travel a lot and often think that hotel rooms are often designed by people who have never left home. This room was terrific. Large and lovely shower, good lighting everywhere, sufficient storage and hanging space and a very nice robe I loved the vanity with big lighted mirror and the design of the room with two separate chambers Is genius. Whether you close the rolling door to dress without disturbing your roommate or wish to receive room service without having the waiter see you in your jammies it really works I love love love it here and will be sad to leave. Didn’t even mention the complimentary rides in the rolls Royce to get me to work Can’t wait to return and I’m not even gone yet

The experience was quite pleasant. The members of staff who attended to our needs during our one week training were helpful and responsive to our needs. Mariam, at the reception, was willing to assist and offer help upon request. The location of the hotel and the facilities were fantastic as well. All round pleasant experience

I had a wonderful stay at the Hilton Garden Inn Galleria Houston. The staff was friendly and helpful, the room was clean and comfortable, and the location near the Galleria was perfect. Great amenities and overall a smooth, enjoyable experience. Highly recommend!

The room was fine but the view overlooks only the lobby from the third floor. I did not get the “high floor” overlooking the road as promised and ended up walking up late as I use the sun as my wake up clock.

The hotel offers free snacks and drinks in the evening, it can be called dinner, the location of the hotel is next to the high speed, it will be a bit noisy at night, other than that, it is perfect.