Hotel Dengan Parking di Eastern Cape, South Africa

Hi Road lodge team, I would like to take this moment and express my gratitude to your team, they all played an exceptional role to make sure that I enjoyed my stay with you . Although I was with you for a short time but it felt like a moment of a lifetime. Starting from the front desk they're so welcoming, the rooms are clean, everything else was just too good to be true. Thanks you, See you soon

The Premiere ICC Hotel is a fantastic choice, boasting a perfect location and amazing views that truly elevate the experience. The stay was enjoyable, but there were a few areas for improvement: Missing Amenities: We had to call to request gowns and slippers, which should ideally be provided automatically. One of the robes was still moist, suggesting it hadn’t been dried properly. Heating Issues: The heating either wasn’t working or we couldn’t figure out how to operate it, which made the room uncomfortable at times. Despite these issues, the hotel’s strengths make it a solid option, and with a little attention to detail, it could be even better.

We were a group that I booked for, the receptionist was very helpful on the day of booking in as we were a bit early, but she made a plan for us to at least get some of the rooms earlier. They were always very friendly, and our rooms was always nicely cleaned when we returned at the end of the day. The generator was a very big help while most of PE did not have electricity.

The service was good and the staff are very friendly. The place was neat and clean 👌

I have become used to warm and welcoming service across South Africa but this takes the crown. Storms river is a beautiful place in a beautiful part of the world and this guest lodge was a great choice The owner took the time to know my plans, gave excellent advice and even organised a shuttle for me. Very comfortable and quiet place for sleep and relax. Breakfast is generous, fresh and delicious. Great range of choices. Even does an excellent cappuccino!!! Highly recommended

Such a beautiful hotel. Exceeded my expectations. I wish I could it a 5 for cleanliness but below my bed was a bit dirty and i hope they can check below the bed. Blanket a bit dirty too. Otherwise this hotel is underrated. I loved the whole setting and volllage and restaurant and service.

We have stayed here many time because it is a beautiful building in an excellent location. The general staff are outstanding and the food and rooms are amazing. Unfortunately the front desk is just not the same as the rest of the experience. When I wrote in to ask for an early check in I got no reply- on my arrival I asked about this and was told because I got no reply that means it’s fine. I find this odd as I explained that we were arriving after a three part flight over 18 hours. We have stayed here at least 3 other times and my comment for each time would be pretty much the same - I feel the front desk could do better to Mach their rest of the experience.

Food has been outstanding and very delicious. Location is very cozy, nice restaurant and a nice bar where one can mingle with locals and travelers. Mari is not only a very good chef who does also special dishes on demand, she is also a fantastic host and know very well how to prepare customers a nice stay. I will definitely come back.

Beautiful hotel and a pleasant stay, I will definitely come back

Simple check in with friendly staff greeting at the gate. Welcomed with open arms. Cleaning staff were well received with a gracious attitude when requesting extra services