Hotel Dengan Pools di Kinshasa, Democratic Republic of the Congo

The hotel is good as always, see my previous comments, but Ctrip's management is in chaos. When I renewed the hotel room at 12 am, I just booked one room and could not check out. When I booked another room, the room price increased from 2900 to 5800 in half an hour (12:30-1am). Five times when I paid, it was shown as unsuccessful. The room price was rising like a stock. I was ready to separate from my travel partners. I went to the front desk with a try-and-see attitude. Fortunately, the hotel handled it well. I only spent 300 US dollars to solve the problem of 5800 RMB renewal. Now it seems that Ctrip is killing old customers and suspected of price fraud! It has been the fourth day of the complaint. Ctrip insists that there is no problem with the technology and that they have not found the price increase. Isn't this lying with open eyes! ! ! The service of each operator is very nice, but it is not professional at all and does not solve the actual problem. I am really disappointed with Ctrip's customer service. After they angered me, the pullman I booked before can have a better individual price at the front desk. Ctrip's price and service are too bad! ! !

The shuttle bus was very clean and had wifi. The hotel was also clean and tidy, with a restaurant on the first floor, a swimming pool and a bar.

I had a pleasant stay at Sheraton Kinshasa. The staff was welcoming, professional, and always ready to help. The rooms were clean, comfortable, and offered a relaxing atmosphere after a busy day. I also enjoyed the food and the overall ambiance of the hotel. It was a great experience and I would definitely recommend it to anyone visiting Kinshasa.

The first time I stayed, I felt awful. Booked the business room and suite online and paid for it. It was more than 3 o'clock in the afternoon, and even said that the room had not been vacated. Waiting for an hour and a half at the front desk, only a few rooms were vacated, and the room type was still inconsistent. In this case, the front desk also said that it would have to pay $75. The plane that drove late at night, we left at 21 o'clock.

Very good hotel I really enjoyed it

Friends, go for it with confidence! The price-performance ratio is really high, and the transportation is very convenient. You can come and experience it! The swimming pool in the store is impressive. It's nice to swim and relax.

First of all, the price is very cost-effective in the capital of Kinshasa, unless you want to stay in a local small hotel; secondly, it is not as other reviews said (maybe improved), the staff are very enthusiastic, and if you have any questions, the lobby manager downstairs will help. Help solve the problem; as for the lack of breakfast varieties, I think it’s okay. It’s not a big problem if you’re full. There are breads, fruits, and staple food. After all, it’s free; the food cooked by the chef is delicious, and the price is okay. It’s only 20 US dollars for a full meal. Well, no problem at all; the facilities in the guest room are a bit lacking, there is no mineral water, toothbrush, shower gel, shampoo, etc. You need to contact the guest room staff. . . Overall, I felt that I was very happy staying here for two days. I recommend trying their various masalas, which taste really good. . .

The rooms are relatively small and the sanitary conditions are good. They are generally equivalent to a domestic three-star bar. The restaurant is open. There are many flies in the breakfast area and the lobby is crowded. Guests arrive early to let the room open and they have to charge money. Some people say that they can not charge it. I don’t know if it’s the waiter’s own standards and the service is enthusiastic. This hotel is not designed as a hotel, it feels like other buildings have been modified. It is basically the second hotel in the local area.

Very beautiful location in the centre of Kinshasa City with views of the golf course of Kinshasa.