Hotel Dengan Pools di Bavaria, Germany

The room was clean and the hotel was in an excellent location, very convenient. The hotel staff was prompt and friendly. Would recommend to friends. The hotel is in the central square, within easy reach of several major churches and shops

At that time, the front desk enthusiastically gave an accommodation guide. I looked carefully the next day and found out that there were free coffee, tea and flying alcohol. Parking is free. There is also a sauna.

The reception was indifferent and unfriendly. When booking, I specified the need for latex pillows and an extra luggage rack in the special requests section, but neither was provided upon check-in. The concierge's service was better. At check-out, I requested the frontdesk to help with my luggage, but no one came to assist. Dinner at the hotel restaurant was also poorly attended to; the service was lukewarm and indifferent, perhaps due to the restaurant's high demand. The food quality was mediocre and did not live up to the website's claim of being the top restaurant in Munich. The Deluxe Room we booked online was advertised as 35-38 square meters, but the actual room was much smaller than expected. In short, aside from the location, everything else fell short of expectations, earning only a mediocre rating. I would likely not stay there again or recommend it to friends; perhaps my expectations were too high, leading to greater disappointment.

The family room was a bit small, but quiet, and came with 2 complimentary sparkling waters. Breakfast was quite extensive, with salmon, various drinks, and plenty of bread. The ambiance was nice, and it offered good value for money.

I had a great time in Wunderlocke. The aesthetic of the hotel was top notch and the location was also great. My only issue was that check in was 4pm which is really late considering the fact that check out is 11am. And you will have to pay an extra fee if you want to check in early 🙄. Asides that, every other thing was great.

This is a decent 4-star hotel located in Garmisch. It was 7 min walk from train station. There was a kebab shop and an icecream restaurant right next to and across it. Dm drug store, supermarkets and more restaurants are within minutes of walking distance. Breakfast was buffet-style. There were a couple of staffs at breakfast and they were amazing. They would ask what kind of coffee and eggs you like for the day, and their service was quick and polite. Choices of food was more than sufficient, with croissants and rolls, toaster available, smoked salmon, a wide variety of spreads, ham, cheese, fruit juices, vegetables, cereals, milk/skimmed milk/soy milk/oat milk, more than 10 types of tea……. 4-5 pm is tea-time. The sitting room was elegant and spacious, which makes you feel calm and at home, with some background soothing music. You can read the papers or choose a book from the shelf there. There was also a small pool, steam and sauna, which were all delightful and relaxing, esp if it was raining and cold on some days. My room has a balcony which faces the mountains. It was spectacular and stunning to enjoy this view at dawn and dusk. Staffs were friendly and helpful. There was one gentleman, in shirt and tie every day ( who happened to have injured his leg and wore an orthosis and crutches to work) displayed exceptional kindness and passion in his job. He offered help and a lot suggestions spontaneously whenever I asked questions and told me “it is why I am here!”

For a hotel located by the lake with a relatively high rating, I naturally expected a comfortable and reasonably spacious room with a nice lake view. However, I booked a single room and was honestly very disappointed upon entering. The room was extremely small, the bed felt cramped, and the ceiling was very low due to the sloped roof which means I couldn’t even sit upright on the bed comfortably. Even worse, there was no proper view through the window at all. The window was tiny, making the room quite dark, and it didn’t face anything pleasant. The photos on the website were also quite misleading and did not match the actual room I received. For a room priced at around €150 per night, this kind of space and condition feels unreasonable. To be fair, the facilities in the whole are fairly good. There is a wellness area, a gym, and a restaurant with great food and a nice view. However, the restaurant is also quite expensive, and breakfast is not included and must be paid separately. Given the pricing, I don’t think these aspects deserve excessive praise. What really matters is the room itself. Paying €150 per night for a room of about 15 square meters, with an average ceiling height of less than 2.2 meters and a very tiny window facing other’s balcony, honestly made me feel misled. In my opinion, the room quality does not match the price at all.

We arrived at 6 PM on the first day. We had two rooms, and two people were checking us in. The person checking in the double room told me it was actually a single room, and the single room was checked in for two people. I don't think that's right. That evening, we washed our clothes and put them on the rack, and the amount of dust we wiped off was like the first picture. The next morning, they didn't clear away our breakfast until after 3 PM, and didn't even clean up the items on the floor. This hotel doesn't even have its own parking lot, which made us search for ages. We asked later and found out they don't have one. They did help us bring our luggage upstairs. The front desk staff had a bad attitude.

The hotel is only 100 meters from Munich Central Station, which is incredibly close – that's probably the only good thing I can say about it. The location is very convenient for getting around. However, the area around the train station looks quite chaotic, especially in the evening. There are a lot of Black people gathering and drinking on the streets, making it feel very unsafe. We chose this hotel initially because we planned to use Munich as a base for day trips to Neuschwanstein Castle and Königssee. The hotel lobby felt rather dim and wasn't very pleasant to be in. The air conditioning in the hotel was completely useless. When we reported it, we were told that the entire city's power capacity was insufficient. We ended up having to request a fan and open the window, waiting until it got cool late at night before trying to sleep. Even then, we woke up in the middle of the night feeling hot again. The breakfast looked like there was a good variety, but it was just more types of meat and more types of bread – nothing special beyond that. Also, they only provided complimentary water on the day of check-in and didn't replenish it afterwards.