Hotel Dengan Pools di Cambridgeshire, United Kingdom

The environment is great, and the location is excellent, just a few minutes' walk from the boating dock! The hotel's own restaurant has a wonderful ambiance! However, the front desk service was mediocre, and there was no notification that breakfast times differ between weekdays and weekends. There's no bellhop service either. The dinner at the restaurant was just so-so, and the breakfast selection was limited, with unappetizing fruit. The restaurant service was also subpar.

Very nice room and good facilities. We used the gym and sauna during the evening at adults only time (7-10pm). The Hotel is near the bus station and our room had good views. Staff is friendly and let us look around including breakfast services to let us decide if we wanted it or not. Very new kitchen with a cute recipe book included!

The room was spotless and very spacious. The hotel's location is fantastic, just a stone's throw from the train and bus stations, making it super convenient for getting to Cambridge city center and even London. They also have a gym and a pool, which I didn't get a chance to use this time due to my short stay, but I'll definitely choose this hotel again next time I'm in Cambridge.

The Hotel was clean and helpful - although many staff seemed a little less that informed - the rooms were clean but cold at night turning the heating up didn’t help - the amenities over Christmas and new year were not as advertised- and the restaurant closed over this period so bar meals on laps were the best they could offer except breakfast which was good. Food other than breakfast was a poor selection little to offer for children or someone with diabetes so we had to eat out a lot despite being pre charged for meals.  The swimming was good but times advertised were not adhered to and no one knew times - and the rules very varied.  Once in the pool it was clean and warm.  Overall on our 2nd visit - first was better I think perhaps Christmas period is not a family period in which to spend time here.

The family room was quite big with good air-conditioning and shower pressure but had no fridge. There was a decently sized swimming pool and the saunas were excellent especially the steam room which was hot and wet enough. For dinner, the starters were very good with various choices; unfortunately the steak of £37 was totally over-priced and over-rated. The breakfast was fair and didn’t have hot chocolate/chocolate milk.

My stay at this hotel was very disappointing. The air conditioning was not working, the paint in the room was peeling, and there was visible rust on the door hinges, which made the space feel poorly maintained. The most frustrating issue was the smoke detector going off with false alarms several times, including in the early morning. When I tried calling the front desk for assistance, no one answered, which added to the inconvenience. Overall, this experience did not meet the standard I expect from Holiday Inn. I hope the management takes steps to address these maintenance and service issues for future guests.

I recently stayed at this hotel and unfortunately had a disappointing experience. The room had no heating, so it became quite cold during the night and was uncomfortable to sleep in. I requested a portable heater, but it took over an hour for one to be brought to the room. While the staff eventually helped, the long wait and lack of heating made the stay much less comfortable than expected.

This is a very old hotel, the hotel is a bit old, but the room is large, the hotel is good, the only drawback is that there is no elevator on the second floor, but the overall stay experience is still good, the best choice for family travel, facilities are also very good!

Really good experience. Breakfast is great the rooms are clean i personally don’t like the King Executive Room. Because it’s two beds with 1 topper. I had to change the room for the 2nd night. All n all friendly staff and really accommodating. Leisure amenities like jacuzzi and pool are great.

The front desk service is very warm, invite dinner, etc., breakfast is also very good, the environment is good