Hotel Dengan Pools di Aragon, Spain

The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave. Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment. At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before. Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level. The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.

Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well. We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.

The location of the hotel is zaragoza train station, which can be moved by public transportation bus, and the surrounding sightseeing places are walking distance. Cleanliness and comfort gave a smile. Although not fluent, even if I tried to talk in English and Spanish, I felt like I was waiting and trying to help. Even when I checked out, I showed the train ticket and was worried, so I left my luggage and set a time plan! The service is the best. Currently, the best hostel I want to come back to during my trip to Spain!

In an excellent location in the middle Zaragoza this hotel is a bit worn down. You can see and feel the “old days” but a remake would help as well. Extremely lengthy check-in process. Everything else was fine.

The hotel is a bit of a walk from the old town and the main scenic spots, so you need to take a taxi or drive. The hotel's exterior design is very good. It is considered a very good hotel locally. The restaurant downstairs has simple meals and cheap drinks. The private underground garage is spacious and luxurious, and the front desk service is excellent.

Отличные апартаменты в центре города, номера тихие, удобная кровать. Очень хорошие завтраки. До основных достопримечательностей легко добраться пешком. Недалеко удобный и безопасный паркинг если путешествуешь на машине. Если еще раз буду в Сарагосе обязательно остановлюсь в этом месте.

Personal muy educado y ayuda en todo lo que puede y más. Las habitaciones amplias y tranquilas,lo único que podría poner malo es que son dos camas pequeñas en una grande y eso se nota un poco. Pero por lo demás genial. La cafetería,las cocineras y camareras majisimas. Precios que están muy bien. Volvería sin duda. Lo único que las peticiones antes de ir, las envié días antes de ir al hotel y nunca fueron respondidas. Es lo único malo que podría poner.

Great little place to stay if you want to get away from it all ! Everybody there made me feel very at home. Food very good too, toasted bread with tomato and olive oil for breakfast. Very good value for money !!

Highly recommended! We stayed for a weekend around 10 friends for a wedding in Jaca and the stay was top. Clean, well-located, good breakfast and rooms with a lot of space. We would repeat!

Fantásticas instalaciones, muy limpias y un trato excelente, destacar el spa un oasis en el invierno.