Hotel Dengan Pools di Castilla-La Mancha, Spain

Staying at Hotel Eurostars Palacio Buenavista felt like a quiet retreat. The little town itself is peaceful and noticeably cleaner than many other Spanish towns I’ve visited, which immediately set a pleasant tone for the stay. Everything felt orderly and calm, without the usual bustle. One thing I appreciated right away was the underground car park located directly beneath the hotel. It made arriving by car very convenient. From there, you take a lift up to the ground floor where reception is located, and then switch to another lift to reach your room. It’s a small detail, but the process felt organized and smooth. I arrived around noon, well before check-in time, and although my room wasn’t ready yet, the staff kindly allowed me to use the hotel facilities in the meantime. That flexibility made the early arrival feel easy rather than inconvenient. When I finally entered the room, it was exactly as the photos had promised—spacious, bright, and comfortable. There’s always a small risk that pictures online oversell reality, but in this case, the room truly lived up to expectations. During my stay, the local temperature was around 17–21°C, which was quite pleasant outside. However, the heating inside the hotel felt a bit too strong, making the room warmer than necessary at times. It wasn’t unbearable, but I did find myself wishing for a little more control over the temperature. The only other area that felt slightly underwhelming was the gym. It wasn’t unusable, but the equipment did look a bit dated. A refurbishment would definitely elevate the experience and better match the overall standard of the hotel. Overall, Hotel Eurostars Palacio Buenavista offered a peaceful setting, practical conveniences, and a room that delivered on its promise—just with slightly overenthusiastic heating and a fitness area that could use a refresh.

We have stayed at this hotel several times when travelling through Toledo with our dog.  The fee for bringing our dog was €15 - about average. The hotel has a large garden area, which is great for walking dogs and letting them enjoy the outdoors but it is necessary to take care at this time of year with las orugas procesionarias.  Unfortunately the hotel bar and restaurant are not dog friendly, although the bar does have outdoor seating in the evenings where you can take your dog.  This hotel has nice big rooms, in a classic style. We noticed this time that the cleanliness of the room in particular could be better, specifically that the floor wasn’t very clean. The bathrooms are very large but the design of the shower could be improved - specifically to ensure the shower head can be moved.  Overall the hotel is spacious and pleasant, with a fantastic view across to the old city of Toledo and beautiful countryside.  It’s a recommend, notwithstanding there are a couple of things that could be improved.

We were surprised to encounter major renovation to the front terrace which reduced the car parking availability and created a lot of white/grey dust best to avoid the terrace area altogether but pack a clothes brush anyway as there are none in the room. Garage parking is advertised in Reception as €25/day but due to reduced free parking there was no charge. All staff are very obliging and professional and appear pleased to ensure your time there is enjoyable. The building has been repurposed over the decades but as a hotel it is both dignified and comfortable. A vending machine dispensing bottles of water would be useful. During the 2 night stay we took breakfast lunch and dinner and whilst the food is not great it is good. Parador de Cuenca is a great example of the brand but as we are only a few into their Spanish estate and with another 88 to visit we sadly don't have time to return.

Exceeding expectations, there is a terrace, you can see the attractions on the mountain, the best with cameras, free parking, bar can be early, not expensive. The room is large, the bed is large, the bathroom is large, it is very comfortable to live, very suitable for vacation, but it is convenient to have a car.

It's very outdated. The facilities aren't bad, but the passage of time is very noticeable. I used to go to this hotel more than 30 years ago, and it's practically the same. On the other hand, the breakfast didn't seem to offer particularly high-quality products.

The environment is beautiful, the hotel decoration is very elegant, and the location is especially good. You can overlook the ancient city of Toledo. The accommodation experience is great! It has received unanimous praise from the whole family. There is a parking lot, which is very convenient

Generally the stay was great. However the actual room was not the same as what was shown in the picture. It’s actually much smaller with much smaller balcony. We were quite displeased about it. Nonetheless the stay was good

Buena ubicación y parking gratis en el mismo hotel. Desayuno variado. La recepción, aunque pone que es a partir de las 15 h, nosotros llegamos pasadas las 14 h y nos dijeron que no tenían disponibilidad todavía. Nos fuimos a comer y hasta pasadas las 16 h o así no tuvimos nuestra habitación .

We are a couple and, when check-out, the hotel has charged us 80 euros extra for the other person. I told them that no one had informed me of this when I checked in, nor when I used the hotel facilities. My question is: if the hotel is designed for two people, why don't they communicate it from the beginning, either when checking in or using the facilities? If two people are hosted, then only one person's breakfast and rights are included? I asked at the reception and suggested you to improve this, inform your customers in advance next time to avoid misunderstanding. I ask you: is this how Europeans do things? Is it not necessary to inform the customer in advance? The experience, which was very pleasant at first, has now been completely ruined. I will never come again.

Amazing place. Excellent facilities. Super spa. Fabulous staff. Not to be missed. Thank you and wish I could have stayed longer.