Hotel Dengan Bar di Canillo, Andorra

Wow this hotel exceeded our expectations! We booked for a skiing holiday and weren’t disappointed. The hotel is lovely and clean, we really appreciated use of the spa after a hard day’s skiing. However we would have preferred the jacuzzi being hotter - the water was lukewarm which meant we got cold quite quickly and couldn’t sit in there for long. The food was phenomenal - such an extensive range including the biggest salad bar I’ve ever seen in a hotel! Super healthy options and they catered well for gluten-free diners. The fresh honeycomb was a highlight! We rented skis, boots, helmets directly from the hotel which was great as we could store it there each day in their locker room. The Irish pub was fun and the decor was super cool. The staff were lovely and really helpful. Thank you especially to Emilio (who was really lovely sorting us with our ski rental) and Micaela who answered all our many emails!! The shuttle bus to and from the cable car was super useful. NB it’s €10 for an hour in the spa but if you book a superior room the spa price is included. You have to wear a swim cap and flip flops.

Can’t think of anything that should be improved. I really mean. I’m a regular international traveller for both business and vacation. No question that this is probably one of the best (if not the best) Hotels in the world. Facilities are cozy and luxurious at a time. Employees could not be any nicer. Everything is being taken care from the arrival till departure

We had an excellent seven-night stay for our engagement-moon, booked through a leading skiing travel agency in the UK, and enjoyed what can only be described as a five-star experience from the moment we entered the hotel. A welcome drink – juice, water, or champagne – was a lovely touch, alongside a cosy lobby area perfect for guests to relax in. The location is excellent, with the convenience of an in-house ski hire shop, Viladomat Signature, though the equipment was slightly more worn and about 10% pricier than nearby alternatives. Nonetheless, the convenience offset any minor shortcomings. The hotel boasts excellent Wi-Fi throughout, including the ski room, and offers a convenient mini-van service to the main Soldeu gondola from 08:30 to 17:00. A big shout-out to the driver with long dark hair and Ray-Ban-looking sunglasses (sorry, we didn't get his name). He was always incredibly helpful, jumping out of the mini-van to run over and assist us with carrying our skis and poles, saving us the effort of walking up the stairs from the Gondola station. The staff across the board, from the front desk to the spa, were friendly and helpful. Our room was immaculate, with a balcony facing the mountains, a Nespresso machine, and L'Occitane toiletries adding to the luxury. The spa was a particular highlight, especially the large jacuzzi, where I found immense relaxation. We also indulged in massages, which were not only reasonably priced but truly enjoyable, enhancing our overall experience at the hotel. We enjoyed the hotel's vibrant atmosphere. However, we have some suggestions for the hotel management: * Consider waiving spa fees for guests staying longer, like us, for seven nights. * While most staff speak basic English, enhancing their proficiency could improve communication with English-speaking guests. * More clear labelling of buffet dishes would be appreciated, especially for dietary requirements such as vegetarian or vegan options. For instance, a pot of roasted vegetables unexpectedly contained ham without indication, and clearer labelling would help guests like me, a pescatarian, in making suitable food selections. * Ensure the plates are thoroughly cleaned. We noticed a few plates near the dessert station had stains on them. Despite these minor suggestions, our stay was delightful, and we're deeply grateful to all the hotel staff for making our visit extraordinarily special. We would definitely consider returning to this hotel for future skiing trips in Soldeu. A heartfelt thank you to everyone at the hotel for a memorable engagement-moon!!

Nice location from slopes with a 5-10 minute walk to Gondola. Clean and functional self-catering apartment. Washing machine, fridge-freezer, oven. Cutlery and crockery supplied but take tea-towel. Nice and warm and heating can be controlled. Water in immersion tank and we had plenty for washing up and showers. There are lockers for skis in the garage but we hired lockers at the gondola for the week which was €22 a day (holds 4 x sets of skis/boots) Nice local store for groceries two streets behind the main reception and uphill away from the slopes. Has a small cafe/bakery as well. Larger supermarket is about 10-15 mins walk down past the gondola station and in the main El Tarter road. The street behind the apartments and where the small store is, also has a number of small restaurants, most offering take-away.

We stayed at the hotel for one week and we absolutely loved it. There was variety of food at the restaurant, cannot complain at all. Kids loved the pool even though the pool house is in the yard and in winter it is a bit uncomfortable to pass the yard, The personnel was friendly and helpful and they even sent us an extra transfer to bring small kids from ski lift on time we needed. Price and quality ratio was excellent and in case back to Andorra one day, Segle XX will probably be our choice again.

Wow this hotel exceeded our expectations! We booked for a skiing holiday and weren’t disappointed. The hotel is lovely and clean, we really appreciated use of the spa after a hard day’s skiing. However we would have preferred the jacuzzi being hotter - the water was lukewarm which meant we got cold quite quickly and couldn’t sit in there for long. The food was phenomenal - such an extensive range including the biggest salad bar I’ve ever seen in a hotel! Super healthy options and they catered well for gluten-free diners. The fresh honeycomb was a highlight! We rented skis, boots, helmets directly from the hotel which was great as we could store it there each day in their locker room. The Irish pub was fun and the decor was super cool. The staff were lovely and really helpful. Thank you especially to Emilio (who was really lovely sorting us with our ski rental) and Micaela who answered all our many emails!! The shuttle bus to and from the cable car was super useful. NB it’s €10 for an hour in the spa but if you book a superior room the spa price is included. You have to wear a swim cap and flip flops.

Can’t think of anything that should be improved. I really mean. I’m a regular international traveller for both business and vacation. No question that this is probably one of the best (if not the best) Hotels in the world. Facilities are cozy and luxurious at a time. Employees could not be any nicer. Everything is being taken care from the arrival till departure

We had an excellent seven-night stay for our engagement-moon, booked through a leading skiing travel agency in the UK, and enjoyed what can only be described as a five-star experience from the moment we entered the hotel. A welcome drink – juice, water, or champagne – was a lovely touch, alongside a cosy lobby area perfect for guests to relax in. The location is excellent, with the convenience of an in-house ski hire shop, Viladomat Signature, though the equipment was slightly more worn and about 10% pricier than nearby alternatives. Nonetheless, the convenience offset any minor shortcomings. The hotel boasts excellent Wi-Fi throughout, including the ski room, and offers a convenient mini-van service to the main Soldeu gondola from 08:30 to 17:00. A big shout-out to the driver with long dark hair and Ray-Ban-looking sunglasses (sorry, we didn't get his name). He was always incredibly helpful, jumping out of the mini-van to run over and assist us with carrying our skis and poles, saving us the effort of walking up the stairs from the Gondola station. The staff across the board, from the front desk to the spa, were friendly and helpful. Our room was immaculate, with a balcony facing the mountains, a Nespresso machine, and L'Occitane toiletries adding to the luxury. The spa was a particular highlight, especially the large jacuzzi, where I found immense relaxation. We also indulged in massages, which were not only reasonably priced but truly enjoyable, enhancing our overall experience at the hotel. We enjoyed the hotel's vibrant atmosphere. However, we have some suggestions for the hotel management: * Consider waiving spa fees for guests staying longer, like us, for seven nights. * While most staff speak basic English, enhancing their proficiency could improve communication with English-speaking guests. * More clear labelling of buffet dishes would be appreciated, especially for dietary requirements such as vegetarian or vegan options. For instance, a pot of roasted vegetables unexpectedly contained ham without indication, and clearer labelling would help guests like me, a pescatarian, in making suitable food selections. * Ensure the plates are thoroughly cleaned. We noticed a few plates near the dessert station had stains on them. Despite these minor suggestions, our stay was delightful, and we're deeply grateful to all the hotel staff for making our visit extraordinarily special. We would definitely consider returning to this hotel for future skiing trips in Soldeu. A heartfelt thank you to everyone at the hotel for a memorable engagement-moon!!

Nice location from slopes with a 5-10 minute walk to Gondola. Clean and functional self-catering apartment. Washing machine, fridge-freezer, oven. Cutlery and crockery supplied but take tea-towel. Nice and warm and heating can be controlled. Water in immersion tank and we had plenty for washing up and showers. There are lockers for skis in the garage but we hired lockers at the gondola for the week which was €22 a day (holds 4 x sets of skis/boots) Nice local store for groceries two streets behind the main reception and uphill away from the slopes. Has a small cafe/bakery as well. Larger supermarket is about 10-15 mins walk down past the gondola station and in the main El Tarter road. The street behind the apartments and where the small store is, also has a number of small restaurants, most offering take-away.

A lovely warm welcome by the staff at the hotel Our room is ok, it has a hairdryer, hand soap, shampoo, shower gel, cottton wool buds and cotton wool pads, tissues, tv, tea and coffee making facilities and a kettle. We also have a pool/gym towel slippers and a robe. Heated Ski lockers are on lower floor of the hotel, they were included in our price held 2 x boots and skis The room was warm, and worked well. We had a small balcony There is a gym with a few bits of equipments, a spa, a sauna, jacuzzi and a pool. I think the pool is probably about 10 metres long. What’s fun???? And interesting and definitely worth knowing is that in the side of the pool below the waterline are two windows- these windows are seen through a local bar -Nemos! So make sure you look good 😀😂💕👍 Book exchange in bar, when we were there there were very few English books The crystal reps are good fun And are really keen to help in any way they are really helpful and just great The hotel is directly next door to the ski hire shop so that is really helpful It is ski in/ ski out, either the 4 man chairlift if you can ski, or walk down to the gondola to go up to the nursery slopes if you are new to skiing We ended up at the gondola one evening in soldeu by mistake 🤦🏼‍♀️, so we took it back up and got blue runs back down to el tarter The bar has good variety of drinks available The food was great, breakfast was buffet style, typical foods available. Dinner in the evening was waiter served, choices of 3 items-starter, main and pudding. We bought a bottle of wine and is was saved and labelled for us each evening The water was extra - not free on the table I think the children could choose off a children’s menu forte evening meal We had an early flight The hotel gave us a packed breakfast consisting of water, fruit, roll and crisps Slopes Wide, well looked after, not too busy, even with beautiful weather and no snow, the resort staff worked really hard to ensure there was good snow coverage Lift pass - we had lunch included, you can get the list of participating restaurants from your rep- again another area the crystal ski reps were very helpful with We had lunch at fun foods - burger, fries, drink - tasty and filling, you can also have salad which was lovely, we also had lunch at LLAC de CUBIL restaurant just by the TSF4 ENRADORT lift We ordered chicken and tomato This came out as a sandwich with 1/2 a French stick and fries that were cut across the potato plus a can of Coke We couldn’t eat it all Very nice and they had little sachets of salt! Aspen bar in Soldeu Good prices for beer and Guinness, nice atmosphere NEMOS This is just around the corner from Llop Gris hotel Happy hour 5-7 Tuesday to Sunday You can see the pool from llop gris hotel Good fun Great atmosphere Toulouse airport Water fountain if you have a refillable bottle is opposite gate 33 down by the toilet entrance