I received excellent service from the staff in the hotel . The most outstanding service was from Mustapha, he helped me on two occasions with the safe, which was giving error codes. Over and above this after I had left the hotel, I had a package arriving late that I could not receive. Mustapha shared his personal Whatsapp number with me to organize the package to be returned to the seller. I have not received such excellent service in some years of staying in hotels outside of South Africa. Thank you!
It was an okay stay. I wanted a double bed but they gave me 2 single beds put together, which was a little awkward to sleep in. Not the biggest fan of rooms that have carpets because it’s easy to get dirty and leaves a little smell. Room had a bathtub and a showers atleast. It was an okay stay. Can get a lil noisy with the traffic downstairs.
The staff at this hotel is absolutely excellent, and has been mostly the same group of friendly, helpful, funny people for the last few years. I stay here every time I come to Cape Town. It's quiet and restful, with a stunning view over the city. The public areas are comfortable and well-suited to reading, drinking coffee, and getting some work done. The only problem is the showers, which can be a little tricky and sometimes don't have hot water.
The hotel staff were so helpful and friendly. It felt safe with the fingerprint and face recognition. The location is convenient and secured.
The room was clean and spacious, esp for the cost. It is worth it.
Great views from the room and rooftop!
Highly recommend. Will definitely stay there again if ever I’m re visiting Cape Town. 👌🏻👌🏻👌🏻
So good we are staying longer!
Apart from the obvious draw of the fantastic golf course onsite the hotel and spa are a real treasure. Breakfast is to a very high standard. Rooms are spacious but the real bonus is the spa and facilities. Unlike other hotels on the garden route with high costs and limited availability the range of treatments on offer is excellent, staff work hard to fit you in and they are very reasonably priced too.
Reception staff are very helpful and ensure you are aware of all the local walks and things to do.
I’d definitely stay again…. We are already staying longer than originally planned.
Ну очень уставший отель! Никак натянуть на 4 звезды! Единственный плюс это прекрасный вид и расположение на берегу. В номере всё настолько по минимуму..мебели лет 20 как будто. Ощущение,что всем на все наплевать. У моей подруги был день рождения во время нашего проживания в данном отеле. О чем я предупредила на ресепшен при заселении.. отель никак не поздравил: ни поздравительной открытой,ни каким либо презентом. При заселении не были предложены напитки. На двоих человек дали 1 мыло,видимо,предполагается,что мы должны им мыться по очереди,а не каждая своим. Да и вообще какое отношение в отеле,как будто нико у до гостей нет дела. Если бы не расположение и вид,то совсем бы не рекомендовала этот отель.он своих денег вообще не стоит.
Hotel berhampiran Foreshore,Cape Town2.8% pelancong memilih kawasan ini
PPengguna Tetamu2025.06.21
Had a great time. Id definitely come bsck here. Decent breaky spread including a salad bar, scrambled eggs or omelette. Plus cereals pastries anf fruit.
Room was tidy. Had a safe. Gym was excelldnt. Staff were do lovely too.
Security guys were super helpful. You take a uber everywhere pretty much so this was a great base. Although did walk to shops and few attractions.
Hotel berhampiran Sea Point,Cape Town19.4% pelancong memilih kawasan ini
PPengguna Tetamu2025.05.07
This place is absolutely amazing! If you're planning to take the City Sightseeing bus in Cape Town, you must stay here—there's a stop right in front! The location is spotless, with a stunning ocean view in front and Lion’s Head right behind you.
Personally, the breakfast here was outstanding. It gave me a sense of peace and comfort that even luxury hotels rarely provide. If I get the chance to return, I’d love to stay for over a month!
Hebat
41 ulasan
9.1/10
Harga bermula
RM361
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Bar di Western Cape
Terokai Ulasan Tetamu Hotel di Western Cape
Lihat semua
9.1/10
Great
A lovely hotel and spa. It is very close to the airport and has a shuttle service leaving every 30 minutes. Fine dining restaurant and great breakfast. There is a natural swimming pool, be sure to go for a dip!
Excellent location first of all, the room is nice, clean and modern. Washing machine is a bonus and detergent provided. I’ve stayed many times and would recommend ✌️
Disappointing — Not the Taj Experience I Expected I stayed one night at Taj Cape Town and, having stayed, worked, and studied at other Taj properties worldwide, I left feeling that this hotel does not deliver the signature “Taj” experience. Location: Excellent — centrally located and convenient for business and sightseeing. Rooms: Very good. The guest room was well-appointed, comfortable, and met the standard I expect from a five-star property. No complaints on accommodations. Food & Beverage: Below expectations for a Taj. The breakfast buffet was serviceable but average — acceptable for a quick meal, but nothing memorable in terms of variety, presentation, or quality. The on-site Asian restaurant is extremely small (about five tables) and suffers from poor ventilation: the exhaust does not appear to function adequately, so the space quickly fills with an oily cooking smell that lingers and detracts from the dining experience. The food itself was below the quality I would expect from a Taj-branded restaurant. Service & Brand Feel: This is where the hotel most noticeably misses the mark. While staff were professional, the overall atmosphere lacked the warm, polished service and attention to detail that distinguishes other Taj properties I have experienced. It felt more like a standard city hotel operating under the Taj name rather than a hotel delivering the full Taj brand promise. Value: Concerning. The hotel charges approximately INR 2,000 per day for parking — a steep add-on that should be clearly communicated up front and factored into the overall value proposition. Summary: The location and rooms are strong points, but the average breakfast, a small and poorly ventilated Asian restaurant, and an overall absence of the characteristic Taj hospitality leave this property short of expectations. If you are seeking the classic Taj experience, this particular hotel may not meet that standard.
Pros Great location - a short drive to the waterfront and close to Table Mountain, Lions Head and the Botanical Garden where Uber will get you there quickly and for a good price. Staff were very good Breakfast was cooked very well and with good quality ingredients and a varied selection. It would be better if they had soft bread rather than the heavier one provided (althouh this could be a more European variety i havent come across before). The room was homely, as is the whole building (a bit of a British Grade 2 listed building kind of feel). Nice views over capetown in some rooms and a mountain view from the back. Room has heating and air con for all seasons. Cons As mentioned in a previous review, the room is quite dusty so if you are messing around with plugs behind the bed or tv, it's a challenge not to breathe in the dust. I think this could be a SA thing rather than the hotel itself but they only provide 1.5l of water which for a week is not enough, even for a solo traveller. You have to pay for any more. I have never come across this in 25 years of travel across 35 countries but again, i know there is a water issue in SA sometimes and I believe the tap water is drinkable (although I wouldn't attempt this as a tourist). Bathroom towels not replaced - just left to dry which doesn't work particularly well in winter. The photo of the hotel being near blue water is a little deceptive - obviously it is not near a beach and they don't suggest so but the body of water across the road is a water storage facility (currently empty) so don't expect tropical views. Having said that, if you get a city view room, the sunrise is right in front of you and a perfect time lapse opportunity as the scenery changes dramatically during the sunrise. Stunning experience. Overall, I would stay again and recommend the hotel which is in a quiet location.
The Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town. We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay. We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later. The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this. Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained. Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.
The hotel is in a very good location. Table Mountain is right in front of you when you look out the window. The restaurant on the first floor has delicious food and live jazz music. It is very convenient to use Uber to go to various attractions.
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