Hotel Dengan Pools di Scottish Highlands, United Kingdom

Yes, I was able to check in early, which was really helpful. The room was spotless, and there were tea, coffee, and even a biscuit — very impressed. I went to the gym, which was well equipped, even with dumbbells up to 20kg and a bench. The swimming pool and sauna were perfect after my session, and the showers were great quality and very clean. They even had a spinner to dry swimwear. I went for a meal in the restaurant — 10 out of 10. Amazing selection and served straight away. I will definitely be back; for the price, it’s hard to beat. Incredible location as well.

We were supposed to stay a night on the 3rd, however due to total disaster with the snow (police closing roads, snow gates shut, buses not running, train cancelled last minute) we were unable to travel and had to cancel the onwards travel plans. We explained the situation providing evidence that it was not possible for us to get anywhere and kindly asked if possible to amend to another date, but were refused. Stayed in the hotel before, not a bad place, but very disappointed that they had not been more understanding of our already disrupted start of the 2026.

The hotel is looking and feeling very tired and dated and in serious need of upgrading.  They’re charging 2025 prices for 1980 standard services.  They clearly cater for bus tours and large parties which are not there to appreciate where they are and their surroundings.  There was serious problem with running hot water in the room as well as in the showers in the spa.  I overheard many guests complaining about no hot water in their rooms at reception.   Breakfast was very disappointing, they offer a continental selection of one type of cold meat and one type of sliced cheese with pan loaf bread!  Fort William boasts artisan bakery’s so no excuse there.  During breakfast very loud 80s movie themed music is blaring, the dining room is so big there’s practically a speaker above every second table.  When asked to turn it down we were met with a standard reply, “I was just asked to turn it up”. Totally unbelievable.  Due to the large parties tables are not cleared fast enough nor cleaned, we had to clean and set our own table before we could eat and this is where we were directed to sit. Waiting staff are clearly not trained nor directed appropriately for a hotel boasting a high standard.  We were not encouraged to dine in the hotel at all. The exterior of the building is not only showing signs of disrepair but is also very dirty. They are missing the B in the main signage and is the first thing you see on arrival.   Positives:  the room was clean although all views from most rooms do not look out onto anything nice.  Temperature of the pool, steam room and jacuzzi excellent.  The lounge bar appeared to have the best atmosphere and felt like a highland hotel. Would I recommend this hotel? Definitely not!   Would I stay there again? Definitely not!

Très bon hôtel, bien situé. Le personnel est efficace et agréable.

The hotel is definitely not a 4 star. Top range 3 star at best. The room was clean. It was advertised as a king sized bed, however putting 2 single beds together is very misleading. The Italian restaurant, the staff are nice but the service is very very slow. Took me an hour to get food. The location is ideal. The sports centre is good and spacious. The pool is good fun. The gym needs a complete modernisation program. Not enough equipment and in a very small room. The sports centre could utiltse space more effectively and have a state of the art gym in the other bigger rooms. It would be used well, however this is sadly not the case. I will return and use this hotel in the future. The price is not cheep and if your expecting Hilton quality then this is not the hotel for you.

如家一樣温暖的酒店，一切就像回到了家，不僅餐具齊全，還提供了食物，住幾天的伙食都沒有問題了。烘乾洗衣機，烤箱、洗碗機、微波爐，沒有想不到的。為這個酒店點贊👍晚飯後坐在院子裏看星星

Excellent hotel in central location for visiting aviemore. Very friendly staff and lovely clean room. Food good.

房間很乾凈，比較舒適，就是沒有空調，有時候會有些熱。不同房間溫感不一樣，可以問下前台。但是住起來沒什麼問題。

當時訂這個酒店是因為跟漢堡店麥當勞同名，感覺特別熟悉所以預訂了這個酒店。酒店在當地應該是很具規模了，雖然不是新的酒店，但是衞生乾淨，超出預期。酒店的服務更是細緻周到，我們退房那日因為要趕火車，所以在早餐開餐前就退了房，酒店貼心的在短短几分鐘內就幫我們另外準備了打包好的早餐。 另外，應該是預訂平台需要更正的，酒店並沒有滑雪課程，酒店可加強與平台的溝通聯繫，為後續預訂的客人提供準確無誤的訊息。