Hotel Dengan Pools di Scottish Highlands, United Kingdom

Hotel is really very nice, very cosy. A wee bit out for Aviemore if not driving. Didn't eat there but the large restaurant was well used for both breakfast and dinner so I assume all OK. There is a swimming pool although I didn't use this. Overall I didn't use the facilities but they were well used by others. The Woodshed, which is an external bar on the grounds is good, great pizza. The entertainment - a few nights in the hotel and one night in the woodshed - is fine. I would go to this hotel again.

Excellent location and cool swimming pool. The fitness centre is quite limited. Getting something to eat in the evening at the bar or getting a coffee in the morning is impossible. Also the bathroom was a little filthy, especially the shower cap full of mold. For 150 pounds per night I wasn't impressed at all. Staff not particularly friendly. It also looks past it's best days. I feel like management of this resort is weak and lacking and should be much better.

The room was spacious enough for 3 people with luggages. The view from the room was very nice with the lake and mountains. Our room was at ground level so we had direct access from our room to outside which is the lakeside and it was very nice. but keep the doors closed all times after used as it is near the lakeside and ground level. we saw a snake (not poisonous) in the grass outside the room in the early morning. The foods and drinks at the restaurant was nice although abit pricey. The view from the restaurant during breakfast in the morning was beautiful. You can bring swimsuits if u want to use the Hot spring in the hotel. We didn’t get to use but it looked nice. There is a co-op near the hotel. The only thing I wish they were better during our stay was the attitude of some staffs. The guy with the bald head was kinda rude to us during breakfast.

We were supposed to stay a night on the 3rd, however due to total disaster with the snow (police closing roads, snow gates shut, buses not running, train cancelled last minute) we were unable to travel and had to cancel the onwards travel plans. We explained the situation providing evidence that it was not possible for us to get anywhere and kindly asked if possible to amend to another date, but were refused. Stayed in the hotel before, not a bad place, but very disappointed that they had not been more understanding of our already disrupted start of the 2026.

The hotel is definitely not a 4 star. Top range 3 star at best. The room was clean. It was advertised as a king sized bed, however putting 2 single beds together is very misleading. The Italian restaurant, the staff are nice but the service is very very slow. Took me an hour to get food. The location is ideal. The sports centre is good and spacious. The pool is good fun. The gym needs a complete modernisation program. Not enough equipment and in a very small room. The sports centre could utiltse space more effectively and have a state of the art gym in the other bigger rooms. It would be used well, however this is sadly not the case. I will return and use this hotel in the future. The price is not cheep and if your expecting Hilton quality then this is not the hotel for you.

Good location, efficient check in and comfortable room. Would stay again.

以前住過這個品牌的酒店，這麼高的價格，真的抱着很大期待入住。實際房型比較舊，設施一般。

The hotel is looking and feeling very tired and dated and in serious need of upgrading.  They’re charging 2025 prices for 1980 standard services.  They clearly cater for bus tours and large parties which are not there to appreciate where they are and their surroundings.  There was serious problem with running hot water in the room as well as in the showers in the spa.  I overheard many guests complaining about no hot water in their rooms at reception.   Breakfast was very disappointing, they offer a continental selection of one type of cold meat and one type of sliced cheese with pan loaf bread!  Fort William boasts artisan bakery’s so no excuse there.  During breakfast very loud 80s movie themed music is blaring, the dining room is so big there’s practically a speaker above every second table.  When asked to turn it down we were met with a standard reply, “I was just asked to turn it up”. Totally unbelievable.  Due to the large parties tables are not cleared fast enough nor cleaned, we had to clean and set our own table before we could eat and this is where we were directed to sit. Waiting staff are clearly not trained nor directed appropriately for a hotel boasting a high standard.  We were not encouraged to dine in the hotel at all. The exterior of the building is not only showing signs of disrepair but is also very dirty. They are missing the B in the main signage and is the first thing you see on arrival.   Positives:  the room was clean although all views from most rooms do not look out onto anything nice.  Temperature of the pool, steam room and jacuzzi excellent.  The lounge bar appeared to have the best atmosphere and felt like a highland hotel. Would I recommend this hotel? Definitely not!   Would I stay there again? Definitely not!

如家一樣温暖的酒店，一切就像回到了家，不僅餐具齊全，還提供了食物，住幾天的伙食都沒有問題了。烘乾洗衣機，烤箱、洗碗機、微波爐，沒有想不到的。為這個酒店點贊👍晚飯後坐在院子裏看星星