Hotel Dengan Pools di West Yorkshire, United Kingdom

Beautiful location. Had a wonderful room on the corner with fantastic views. The only issue raised was there was no toilet paper and only one sachet of hot chocolate and a single pack of biscuits so we were unable to have a horrible chocolate and a pack of biscuits each at night. Would stay again and make use of spa facilities. Pool and steam room and sauna were perfect. Food was 5*

Have stayed several times when visiting family. Was disappointed this time not to have a fridge I had assumed all rooms had them and due to me booking later than normal I'd paid a higher rate than usual but got a shabbier room.I think they had changed the room I had booked as I'd booked a standard double but opened door up to a small room with a double and single bed set up. I didnt want my towels changing or room servicing but i witnessed reception staff constantly telling people they couldn't have there rooms serviced as they hadn't asked the day before and if you dont ask they dont go in to even change cups or empty bins. It hasn't put me off staying again.

I made the reservation at 12-07 arriving at about 3-15 - 3-30 and had requested an extra blanket but was told this was not possible because I had made the booking late and reception did not have any!! These are woodland cabins and I should have thought this would have been a common request and extra blankets readily available. The cabin was heated by a movable electric heater that took hours to warm the cabin. The doors closed with difficulty possibly because of repeated painting and there was paint over the metal handles. The outer door did not close from teh inside. There was no where to sit in the cabin and no free surface to set things as the only suitable surface, a desk, had a free standing TV on it. There was a wardrobe but it smelt fusty. The food was good but the service was slow because the restaurant seemed understaffed with teh barman helping as a waiter. The setting is beautiful and the staff are very pleasant. There is ample tea and coffee in teh room and a kettle.

An excellent, spacious, and comfortable hotel. I only booked it for one night, but it's definitely worth staying longer. It features nice, roomy spaces, the staff were extremely helpful, and the check-in process was fast.

Me and my partner had a wonderful 4-star experience here. I had originally booked for just one night, but we enjoyed our stay so much that I decided to extend it at the last minute. The staff were incredibly welcoming, friendly, and always willing to help. They even decorated the bed for my partner's birthday, which was such a thoughtful touch and made our stay feel extra special. When I extended my booking, the housekeeper kindly offered me extra toilet roll before she had even reached my room—it was a small gesture, but it really showed how attentive and caring the staff were. The hotel was spotless throughout, in a fantastic location with easy access to the city centre and the nearby shopping mall. It's also a beautiful hotel with plenty of aesthetic spots for taking photos. Would highly recommend going here and will definitely be back !

Stayed for one night, that was enough. Chose a twin room it was on the third floor round the back of some corridor. The beds were used together and the headboard wasn't large enough for them. My husband's bed wasn't on the divan base properly and it protruded at the end. He managed to catch his legs on it on getting out in the night The flat sheets were so small they didn't tuck under the mattress. I ask for a top sheet to anchor the bottom sheets in. The pillows were the hardest I have ever tried to sleep on they were like concrete blocks. The plug hole on the bath looked dirty, and all the skirting boards and edges of the bedside table and Tele stand were the same. Such a shame we have stayed here several times before and it has been clean and everything was fine. Don't know if it was because we paid a cheaper price for this room. Won't be staying there again.

Disappointing! Stayed at this hotel in the past and felt the standards had dropped. Our room had been set up as a twin . We didn’t complain but someone arrived to change it to a double when we were just enjoying a coffee and relaxing. The fire alarm went off several times which was unpleasant . We appreciate it needs to be loud but there was obviously a problem with it! The view from the window was just a view over a concrete roof. The staff seemed very disinterested when we waited to be seated at breakfast!The coffee machine was broken ( jugs of hot coffee were available) After breakfast we had intended to relax before leaving but room 118 didn’t allow for this It was directly over a keep fit class with tunes like “ Come on Eileen “ blaring out whilst the instructor sang along!!

Nice and clean hotel! Helpful and friendly staff too

The Hotel is modern with a great social area and gym ,pool location, and the carpark is tight.. The toilet seat was missed cleaning the inner rim was crusty yellow..

We stayed 2 nights in the hotel and found the room to be really comfortable, the staff really friendly and helpful, and the food was really excellent. We didn't use the spa facilities as always arrived too late but the pool looked really inviting. Location was also good as just a few minutes off the M1. I would thoroughly recommend a stay at this hotel.