Hotel Dengan Pools di Wiltshire, United Kingdom

Room was very hot with no air con so none of my business colleagues got much sleep/ rest. A small fan in the room didn't do a lot. Staff weren't the most helpful or clear. We booked a spa hotel so our team could relax in the morning and get a jacuzzi following a long work day the day before. The hotel then told us we had to pay an extra £30 to use the spa as we had booked through trip.com and not direct (which would've been free spa access). It just felt like we were being charged the commission they have to pay booking playforms. Overall I wouldn't book the hotel as we came away unrested and not relaxed. Hotel looked nice, but a bit dated overall.

Staffs are helpful. Hotel room is clean and spacious.

The hotel's location is excellent, making it very convenient for getting around. The rooms are well-equipped, and the cleanliness is top-notch. The breakfast generally met everyone's needs, and our entire group had a comfortable stay.

Just outstanding service all around. Whatever we asked for - can you keep some of our food in fridge yes. Can we have bowl for own cereals, yes, can we have extra blanket yes, can we have chilled water yes. All yes with a smile. Manager Vishal Chib and Receptionist Kyi Kyi were just outstanding. Wish other UK hotels learn what is service from them!

Great room with 2 roll top baths, big comfy bed, big shower en-suite, this was an upgraded room from the one that I had booked so it was a very nice surprise! Evening meal in the lounge was very good. The breakfast was superb, good quality ingredients and presented really well, the service was attentive and quick! The Spa was clean with good facilities, there were works being done on the outside pool during our stay so this will be a great addition when it is finished. The staff at the front desk were fantastic, Sarah showed us to our room!  I love the little touches!, the refreshment bag given to us for our homeward journey when we checked out as well as all the other touches makes for a very pleasant stay. I wish I could have of stayed longer. I would love to come back.

We drove all the way from London to WHATLEY MANOR, the location is really rural bit quiet. IT IS A VERY BEAUTIFUL MANOR SINCE 1929. We booked a suite room and upgraded to extra single bed for my son and cost 150£, which is considered very expensive. We booked for 2 nights and it cost us 1500£, [ breakfast included ] in my opinion is very pricey for this location. I think their selling points are spa, sauna, thermal room , hydro pool but for Asian , it is too common for us.The beds are very comfortable, room is very spacious and cozy, provide good quality amenities. They have really beautiful garden good for walking and reading books. Beside price, everything is good.

This hotel has got high standards on cleanliness and service consistently. On a bitterly cold weekend the room was warm throughout. In fact very comfortable bed and no need for extra blanket. 2 small issues. The pillows were a bit lumpy but fine and the restarant did not serve evening meals to our liking but overall outstanding !!! Cannot wait to return.

入住遇到了一點小問題，好在酒店幫忙解決了，自然環境非常好，酒店有很多值得探索的地方，本來計劃了巴斯泡温泉，因為酒店有熱水池以及四五個不同功效的汗蒸房，所以還省掉了巴斯温泉一筆鉅款，春節假期在酒店的池子裏仰望星空，也是一種別樣的體驗。泡池子以及汗蒸都是免費服務且無需預約，但是問攜程給的答案是要過去預約

A lovely two night stay. Very welcoming and a great location and surroundings

The hotel was in a beautiful location. The staff were friendly but it does need some TLC as is it very outdated.