Hotel Dengan Pools di West Bengal, India

Excellent services although felt that some mosquitoes were there. Otherwise it was a good stay. Breakfast was awesome and staff is super friendly and helpful. All together highly recommended to stay.

Hotel was clean and beautiful. Staff was friendly and helpful. Ms. Kusum was very kind and professional and even changed the room according to our need. Breakfast was with good spread as usual for JW standards. Only setback, too many guests. Crowded during breakfast and lobbies were filled with people due to weddings and events. Otherwise service, amenities and pool areas were all lovely. Satisfied, No regrets

Clean and comfortable hotel with spacious rooms, located right in the city center within the old town. It's super convenient for dining and shopping. The staff provide excellent service, and the Ganges River is just a short walk away. The breakfast spread is fantastic, and it's less than an hour to the airport.

Elegant and luxurious hotel located in a beautifully renovated palace of royal family of Kolkata. Our room was very spacious, beautifully furnished with old, wooden furniture. The huge bathroom and all floors are made of marble. The hotel is located in multiple buildings of the palace complex. Delicious breakfast can be eaten outside in shaded patio or inside in air conditioned restaurant. Every evening there is a live show of folk dance performers. One of the best hotels I have ever stayed at.

Dear Trip.com Team, I recently completed my stay at Fairfield by Marriott Kolkata, booked through your platform. While the booking process and stay experience were satisfactory, I would like to highlight a concerning pricing discrepancy. The rate quoted on Trip.com was approximately 40% higher than the price offered directly by the hotel for the same room category and stay dates. This difference is significant, and frankly unexpected, especially considering that I am a Diamond member with your platform. As a valued member, I expect Trip.com to provide competitive or preferential rates, not higher than what the property itself offers. I request a review of this pricing inconsistency and an explanation of how such a large variation occurred. I appreciate your attention to this matter and look forward to your response and a resolution that ensures better transparency and fairness in pricing for loyal customers. Kind regards, Ratish Agrawal

Hospitality was excellent. All the staff were very courteous, which is really commendable as now a days hotel staff are usually found to be inefficient.

The staff forgets sometimes for what they have asked the client to hold on. Happened with me, whereas I was asked to wait during check-in and later the same person asked me why I was waiting.

Clean and very comfortable room. Excellent mattress & pillows. Best hotel for a transit stop. Late night receptionist - prosenjit & capable efficient kishan made the entire process flawless. Jayasree - receptionist in the afternoon was very personable too. Special mention to the kitchen team for arranging a packed breakfast since i was checking out before the restaurant could open for breakfast. I'm coming back to this hotel incase of a similar travel situation for sure! well done, ra vista hotel & staff

hotel cleanliness and location is ok. only 30 to 40 mins from airport and maybe 50 to 60mins during peak hours. The room is comfortable and clean. The food (in room dining) is big portion and solo traveller cannnot order too many dishes. The reception counter is slow in serving the guests. Always seems to be multi-tasking. I.e. cannot concentrate and handle one guest at a time, while other guests just cut in and then he/she will have attention diverted. Coffeshop (place where we have breakfast) service is ok in the morning. Mainly because it is buffet. However, if lunch time 3 to 4pm, their staff is slow in responding and waiting for food and bill is very long. Their chinese resturant always seems to be closed. So within my days of stay, i visited twice and i was told it is closed. I dont use their facilities.

This was one of our best stays in Kolkata. Hyatt Regency Kolkata is an excellent all purpose hotel with high end restaurants and five start guest services, fast Internet, clean rooms and bathrooms, fresh towels, clean water supply always and more. I highly recommend this five start hotel which has kept up to it's reputation for decades. It has a wide variety of food choices and sumptuous breakfast.