Hotel Dengan Pools di Nelson Region, New Zealand

Arrived on a cold arvo, heater was on room was toasty as. Thank you. Great room, lovely staff. Great value...We will be back

We booked a 2 room cabin, the place was quiet that was nice but the place wasn't clean a dirty oven try left in the oven! Plates with crumbs on them! The bathroom fan didn't work so the cabin was super super damp, no soaps or shampoo dispensers were all empty! The bathroom and toilet door didn't close properly or quietly. The main bedroom must have a leak somewhere it rained on the last day and the carpet in the morning was super wet along the window. Couches were uncomfortable feels like it pushes you head forward and the TV had no Internet connection to watch Netflix like advertised. The place is very run down and needs a really really good clean! The accommodation was close to town and quiet. I wouldn't recommend this place spend an extra $100 and stay somewhere else

Clean and good location. Just by the beach. Strong sense of service. Before we checked in, the boss had turned on the heating and was very intimate. There is parking space. The bathroom equipment is a bit old, but it does not affect the living.

The hotel restaurant is great, lovely food all day. Deserts in the afternoon on the terrace with soaking up the sun in their comfy Beach chairs was a highlight. The hotel deco is funky and refreshingly arty! The pool could do with an upgrade, some greenery, and extended art be nice. All in all a great hotel roth lovely friendly service.

We didnt realise we could have requested a groud floor bedroom. It was tough as an 80 year old lugging three cases and various other items up the stairs. I looked for a lift but couldnt find one. Otherwise apart from the inside of the bathroom door which needs some attention it was ok.

This hotel would have got 5 star from me for every aspect if not for its mess over my bill. The hotel, in all fairness, is really good. It’s clean, reasonably spacious, and it’s tastefully decorated. More importantly, it has everything! All kitchen ware, washing machine, dryer, etc etc all in the room itself. Perfect for us who are on a long travel itinerary. Highly recommended. However, after I checked out, they charged me for the nights that I’ve already prepaid. When I got in touch by email, no response. By phone, the receptionist said she couldn’t do anything. Only the manager could handle it and he/she only comes on Sundays. On Sunday, I couldn’t get through the phone. So I’m getting help from a Trip.com agent. So far, this matter is still hanging. Hopefully it can be resolved soon and the overcharge can be refunded.

The room was clean and tidy, the outdoor view was good, the room was very comfortable, the location was good, and there was a small swimming pool outdoors. The service is also very warm and thoughtful. The only downside is that under the aircraft channel, there will be sound when the plane flies, but Nielsen didn't have many planes, and the impact was not too big.

Great central location with restaurants and shops nearby. The room and bathroom were very clean, spacious, and comfortable. Onsite parking was also available.

I visited the hotel directly the day before to confirm the reservation, but the hotel said the reservation was not accepted. I think there was some mistake on Trip.com. It is hard to trust. I finally got in touch with the staff in Korea and they resolved it well. Thank you to that staff. My family was very satisfied with the hotel. The staff was friendly and the facilities were good. It was old, but not disappointing. I used the sauna in the hotel, and it was really nice for the first time in a long time.

very clean room, so far so good, but it is a little far away from the downtown