A Mixed Stay at Apo View Hotel: Room for Improvement
I recently stayed at Apo View Hotel in Davao, booking a twin room for myself and my cousin upon arrival. Given the hotel's reputation, I had fairly high expectations, hoping for a comfortable and top-tier experience. Unfortunately, my first night left me feeling a bit underwhelmed.
The amenities felt outdated, and two major issues stood out: the internet connection was very weak and laggy, and the air-conditioning in our room wasn’t working properly, making the space uncomfortably warm. After a long 24-hour journey, I was too exhausted to raise a complaint that night, but I hoped for a better experience in my second booking — a family room.
Another point of concern was the service at the reception desk. Upon check-in, I stood before the staff without even being acknowledged. What was more frustrating was that another guest who arrived after me was attended to first. A simple greeting or assurance that someone would be with me shortly could’ve made all the difference in that moment.
However, it wasn’t all disappointing. During my first breakfast buffet, I was pleasantly surprised by a friendly and upbeat staff member who went above and beyond to make me feel welcome. His cheerful attitude truly brightened my morning and helped shift my perception of the service. I regret not getting his name, but his hospitality deserves to be recognised.
In summary, while Apo View Hotel has potential, especially with its long-standing reputation, there’s certainly room for improvement in terms of guest service and room maintenance. With a few upgrades and more attentive customer care, it could provide the high-standard experience guests expect.
I was completely impressed with their professionalism and customer service
The product quality is consistently outstanding, exceeding my expectations every time.”
The comprehensive services offered by this auto shop were impressive. I appreciate their extended working hours, which are highly convenient for busy individuals. They also provide a free vehicle health checkup with every service, emphasizing their commitment to the customer’s safety.”
Nice, large pool. Delicious breakfast and evening buffet. I had a room with an old carpet that I didn't like. They offered me 2 alternatives of rooms with no carpet. So I could change to a room without carpet. In my opinion, this is a sign of a very good customer service. The people's park and the city are in walking distance.
The hotel's location is excellent. It's not far from the airport, and a large SM shopping mall is conveniently located right next door. The authentic Chinese restaurant on the third floor offers generous portions at a reasonable price. Rooms are well-equipped, with disposable slippers, toothbrushes, and toothpaste all provided. Breakfast was also decent.
As a business traveler, I prefer clean, hassle-free hotels with good wifi that will allow me to work in peace, rest well after a long day, and allow me to access good dining options within walking distance. Seda ticks all these boxes. The whole place was clean, the room was immaculate, and I love the desk in the room! Plus, the staff were very friendly and were ready to assist. Seda Abreeza has become my preferred hotel in Davao.
I had a wonderful stay at this hotel! The air conditioning was perfectly chilled, making my room a relaxing oasis. The staff were incredibly kind and accommodating, going above and beyond to ensure my needs were met. The hotel's big pool was a highlight, perfect for unwinding and soaking up the sun. Overall, I highly recommend this hotel for a comfortable and rejuvenating stay!” 😊
Honest review.
Loved to
1. Great location
2. Many pools to choose from
3. Friendly, courteous staffs, fast service
4. Accommodating
5. Spacious lobby
6. Easy check in and out
Other side:
1. Too pricey hotel
2.bfast Buffet food was just standard for a luxury hotel , should be set up maybe outside (non pork)
3. Should have another room to store their extra beds not displaying just outside our room (Executive suite)
4. Lock Knob was broken at the CR
5. Dinner buffet was too pricey for p2,500.00 each.
6. Fireworks dance must be set at the middle stage for the benefit of all guests not just for the buffet eaters (dinner)
7. Gym area was not spacious for a luxury hotel
8. Limited Recreational activities to choose from
9. The color of the hotel (i know it's standard color of Discovery) but it's dull , not appealing
Hotel Tropika is an excellent venue for small gatherings. The place is accessible and is close to major facilities. Parking is available but is bit limited. The place also serves good food but nothing too fancy.
In the websites says check out time is 12 but we’re inform to check out at 10 plus you have to pay 400 for the parking fee and 300 for the cleaning fee. We are not aware about that. The room is ok you get what you pay for.
The Dusit D2 offers a cozy and inviting atmosphere, perfect for those seeking comfort and relaxation. While the amenities are well-designed, I found them to be a bit limited if you're the type who enjoys a variety of activities. The hotel features a pool, which is nice, but could feel a bit underwhelming if you're someone who craves more entertainment options.
On the bright side, the 24-hour gym is a great perk for fitness enthusiasts, and the gourmet shop adds a touch of luxury for those looking to indulge in premium snacks or specialty items. Beyond these, however, there aren't many activities to keep you occupied, so it’s a space that caters more to relaxation and personal time, often spent in your room.
Overall, Dusit D2 is ideal for a serene stay but might feel a bit too quiet for those who easily get bored. More in improvement on the food please, there’s no menu that sticks out or you want to try again.
Great
91 ulasan
9.0/10
Harga bermula
SGD 145
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Pools di Davao Region
Terokai Ulasan Tetamu Hotel di Davao Region
Lihat semua
9.4/10
Amazing
BBai SatriaHonest review.
Loved to
1. Great location
2. Many pools to choose from
3. Friendly, courteous staffs, fast service
4. Accommodating
5. Spacious lobby
6. Easy check in and out
Other side:
1. Too pricey hotel
2.bfast Buffet food was just standard for a luxury hotel , should be set up maybe outside (non pork)
3. Should have another room to store their extra beds not displaying just outside our room (Executive suite)
4. Lock Knob was broken at the CR
5. Dinner buffet was too pricey for p2,500.00 each.
6. Fireworks dance must be set at the middle stage for the benefit of all guests not just for the buffet eaters (dinner)
7. Gym area was not spacious for a luxury hotel
8. Limited Recreational activities to choose from
9. The color of the hotel (i know it's standard color of Discovery) but it's dull , not appealing
AAvid_TravelerPros
- clean comfortable room
- near the cost line with view over the channel
- super polite staff
- great family pool area
- used to the place being full so it’s organised extremely well
- 24 hour room service
Cons
- no concierge to greet new guests getting out of taxis
- No one to show you to your room! Have to find your own way.
- loud banging doors waking guests very early in the morning due to neighbours from doors next to one another (see pictures)
- bird poo all over the windows (see pictures)
- breakfast buffet was just okay.. self service coffee and not great food.
A decent hotel but somewhat ruined by poor welcome and the early morning noise of other guests. Ask for a quiet rooms.
AAnonymous UserI had a wonderful stay at this hotel! The air conditioning was perfectly chilled, making my room a relaxing oasis. The staff were incredibly kind and accommodating, going above and beyond to ensure my needs were met. The hotel's big pool was a highlight, perfect for unwinding and soaking up the sun. Overall, I highly recommend this hotel for a comfortable and rejuvenating stay!” 😊
AAlyaaa23It was our first to experience the Pearl Farm and it really exceed our expectation🥰 We had a great time staying at this resort the relaxation, the comfort of their food from breakfast to dinner with snacks and unli drinks, the peace given by the place we felt so well rested, and the staff were all nice and friendly especially to our toddler she really enjoys talking to every staffs she met. The best resort we've ever stayed and we couldn't stop talking how great the place and all people. Surely we will return and stay longer soon.
GGuest UserDisappointing Family Stay Despite Beautiful Resort
This was our first time staying at Dusit Thani Plantation, and unfortunately, it may also be our last. While the resort itself is beautiful, with excellent amenities and friendly staff, the overall service and experience were very disappointing.
Check-in: We had to wait an extra hour before our room was ready. This was very difficult as we were traveling with two babies who were already tired and needed to rest.
Food: Dining was one of the biggest letdowns. We expected high prices, but unfortunately, the quality did not match. During breakfast, the ham served was spoiled, yet instead of apologizing, the staff insisted that the smell was just “because of spices.” I pointed out it tasted sour, but the head chef defended it after tasting himself. Other food items were bland, and our T-bone steak, ordered medium well, came out completely well-done.
Room: The room itself was cozy, but our sleep was disturbed by noises coming from the ceiling at night—sounding like cats or rats.
Service: Staff were polite but very slow and unorganized. I had to ask multiple times for our bags to be delivered, and in the end, I had to walk all the way to reception to collect them myself. Transportation carts were too few to accommodate guests, and the overall check-in experience was the worst we’ve had—no welcome drinks were provided even though they were supposed to be included.
In summary, Dusit Thani Plantation offers a beautiful environment and facilities, but service, food quality, and guest handling fell far short of expectations. For the price paid, we expected a smooth and relaxing family getaway, but instead, it turned into a stressful experience.
YYkhca_TravelsA Mixed Stay at Apo View Hotel: Room for Improvement
I recently stayed at Apo View Hotel in Davao, booking a twin room for myself and my cousin upon arrival. Given the hotel's reputation, I had fairly high expectations, hoping for a comfortable and top-tier experience. Unfortunately, my first night left me feeling a bit underwhelmed.
The amenities felt outdated, and two major issues stood out: the internet connection was very weak and laggy, and the air-conditioning in our room wasn’t working properly, making the space uncomfortably warm. After a long 24-hour journey, I was too exhausted to raise a complaint that night, but I hoped for a better experience in my second booking — a family room.
Another point of concern was the service at the reception desk. Upon check-in, I stood before the staff without even being acknowledged. What was more frustrating was that another guest who arrived after me was attended to first. A simple greeting or assurance that someone would be with me shortly could’ve made all the difference in that moment.
However, it wasn’t all disappointing. During my first breakfast buffet, I was pleasantly surprised by a friendly and upbeat staff member who went above and beyond to make me feel welcome. His cheerful attitude truly brightened my morning and helped shift my perception of the service. I regret not getting his name, but his hospitality deserves to be recognised.
In summary, while Apo View Hotel has potential, especially with its long-standing reputation, there’s certainly room for improvement in terms of guest service and room maintenance. With a few upgrades and more attentive customer care, it could provide the high-standard experience guests expect.
YYkhca_TravelsWe arrived a bit late on our first night and were accommodated poorly. After a long day of travel, we encountered several issues with our room arrangements. I had booked two rooms, expecting them to be close to each other, but that was not the case. As a family travelling together, we requested to have our rooms swapped to be nearer, yet we were only allowed to add an extra bed. This was not ideal, especially since my mom couldn't stay alone in a room meant for 6 to 8 people, which I had already paid for.
When I spoke to the front desk, who I believe was the manager on duty at the time, her tone was unpleasing and lacked empathy for us as guests. It was a disappointing negotiation. We also discussed issues with the internet connection, and she seemed unyielding, suggesting that nothing could be done except to pay for a data plan, for which they would provide a modem.
Having stayed at many hotels and being a hotel manager, I can clearly say that our service was inadequate.
JjiticiThe hotel's location is excellent. It's not far from the airport, and a large SM shopping mall is conveniently located right next door. The authentic Chinese restaurant on the third floor offers generous portions at a reasonable price. Rooms are well-equipped, with disposable slippers, toothbrushes, and toothpaste all provided. Breakfast was also decent.
GGagI was completely impressed with their professionalism and customer service
The product quality is consistently outstanding, exceeding my expectations every time.”
The comprehensive services offered by this auto shop were impressive. I appreciate their extended working hours, which are highly convenient for busy individuals. They also provide a free vehicle health checkup with every service, emphasizing their commitment to the customer’s safety.”
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