Hotel Dengan Pools di Lower Silesian, Poland

Good hotel with a large room. Service could be improved, friendliness, and at the reception, you're not allowed to ask questions; the answer is that you can look online, etc. We're used to it differently from other 5-star hotels.

The hotel has a great location and offers a wonderful breakfast. There’s fruit at the check-in desk. My only complaint is that we lost power in my room this morning, causing me to wake up early. Power was restored after an hour. The staff were very friendly.

A very good convenience is the spa zone open until midnight!

The hotel has a good location – about 15 minutes walk to the center. Unfortunately, the building overall appeared to have come some in the years, especially the bathroom could tolerate a small refreshment. The lobby was a funny smell in the air that disturbed something. Since no air conditioning was available, it was very stiff at night and, unfortunately, it was noisy by the street side. The staff seemed somewhat unmotivated but always helpful in our concerns. For a short city trip in good location, well, personally, I would choose for another accommodation next time.

Unfortunately, there were no German translations for food cards or other instructions! The sports equipment was partially defect and not properly used.  Otherwise we liked everything very well!

very satisfied. The front desk service is very good, a bunch of beautiful women. The room was very quiet and there was a KFC in front of the hotel. Remember to bring your own slippers and dental appliances.

General issue is that the restaurant is to small when the hotel is fully booked, same applies for the car parking. Overall the hotel is ok but for what is offered overpriced. Breakfast average, nothing special…

It was a bad night because of the very loud noise from room next to us. They finished their party in room at almost 3 in the morning 😟

Der Wasserspender auf dem Flur, der allen Hotelgästen zur Verfügung stand, war eine Katastrophe. Jedes Mal bei der Benutzung schaltete er sich ein und verursachte dabei so laute Geräusche, dass man davon sogar aus dem Schlaf gerissen wurde. Auch die Ausstattung der Minibar hat mir nicht gefallen. Nirgends war ausgeschildert, dass die Nutzung der Minibar kostenpflichtig ist, was ich als unfair empfand. Zudem war sie komplett mit Alkohol gefüllt – für Menschen, die Alkoholprobleme haben oder keinen Alkohol konsumieren möchten, ist das nicht angenehm. Ansonsten war das Hotel insgesamt gut. Das Frühstück war sehr lecker und reichhaltig, und auch die Zimmer waren schön ausgestattet. Ein Wermutstropfen war jedoch, dass ich mich sehr auf das Schwimmen im Hotelpool und die Nutzung der Sauna gefreut hatte – beides laut Hotel inbegriffen. Weder auf der Webseite noch bei einem vorherigen Anruf wurde jedoch darauf hingewiesen, dass diese Einrichtungen aufgrund von Renovierungsarbeiten bereits seit über drei Wochen geschlossen waren. Insgesamt war ich zwar zufrieden und würde dem Hotel eine zweite Chance geben🙋🏼♂️🌹

That day started at 3 pm. I confessed this before I made an appointment, and a gentleman suggested that he could check in early on the phone. Subject to room availability. Mrs. Agata said that I checked in at the reception desk at 1:20 pm, and she said I would check in after 3:00 pm. I asked if there are other solutions or room possibilities, Mr. Agata holds the ID card in his hand It is personal and shameful to say that you do not understand Polish! The two couples checked in after me without any problems, but the room availability is different due to the standard or arrangement of the bed The Marriott applauded with such rude applause. cerium