Hotel Dengan Pools di Azores, Portugal

The first room I was given was very old, with a broken floor, damp on the wall by the bed, and paint that was peeling and coming off. The room was located in a separate building from the hotel. I was quite disappointed because this is not what one would expect from a 4-star hotel. The explanation I was given was that I had booked through a budget platform. Luckily, after changing rooms twice, I was finally able to get a room in the hotel’s main building. The reception staff were very kind and understanding of my family’s needs. Once in the main building, everything was exactly as expected. The pool is beautiful with a stunning view, which is the reason I have returned to this property for the fifth time.

The hotel is located near a botanical garden. Thermal pool, 2 open jacuzzis and an indoor SPA creates a wonderful atmosphere. The ladies who clean the room deserve the highest rating as it is tough to keep everything perfect while the guests are using the thermal pools with iron (volcanic spring) water. Nice breakfast and terrace.

Incrível!!!! Atendimento extremamente simpático e prestativo, ambiente acolhedor limpo, pequeno almoço INCRÍVEL com quatro mesas cheias de produtos, realmente representantes o peaueno almoço de hotel que todos idealizamos! A vista do quarto era perfeita para o jardim, privativo, com acesso á sauna jaccuzy e piscina. Esta estadia superou TODAS as minhas expectativas, staff Incrível mesmo!!!

Apreciamos sobretudo a comodidade do quarto, em especial no que diz respeito à dimensão e isolamento acústico. A cama é confortável, o chuveiro excelente, mas o arrumo de roupas é exíguo e parcialmente à vista. Está bem localizado e com espaço exterior agradável e desafogado. Pequeno almoço relativamente completo e de boa qualidade. Por fim, ressalta a simpatia e profissionalismo dos funcionários, sempre disponíveis.

The hotel is conveniently located with a great view over the harbour and sea. I guess the low overflying planes might be a problem, but I wear earplugs when away anyhow! Quite dramatic and not an issue for me. Reception staff were very helpful, as were the restaurant staf esp. Bim and his colleague - I really felt welcomed, though first night it was chaotic with two many people (coaces?) trying to get fed in a relatively small dining room. The buffet style I liked, less choice for me was good! I especially liked the soups and fish. Overall. I would recommend.

The facility was clean and quite large. It was too cold for the pool. Do make sure you walk around the grounds and go to the water. We did not find it til the last night. Staff was super nice and attentive. They even set up reservations for us at a local restaurant. There are 3 restaurants but it seems they alternate which one is open. It was October so it may be due to the slower season.

Vou todos os anos pássar o dia dos namorados a este hotel, já à mais de trinta anos.

We stayed for one night in an apartment. We were allowed to check in early which was great. The apartment was very spacious and had everything that you would need. The balcony was huge and had a great view. The only downside was that the bedroom and bathroom were really hot. There was air con in the living room but that did nothing for the rest of the apartment. We slept with the bedroom door open but then got bit to pieces by mozzies! Not sure we would stay in an apartment again but if the rooms have air con then we would try that.

Hotel que assinala alguma idade e desgaste. Insonorização dos quartos fraca, permitindo ouvir ruídos de quartos contíguos. Reservamos 2 quartos para a familia, não havendo o cuidado de os colocar, pelo menos, no mesmo piso. Autoclismo a pingar toda a noite. Depois de reclamado, os técnicos tentaram resolver e na segunda noite, acabou por partir todo o mecanismo, tendo ficado sem água na sanita. No check out é que propuseram a mudança de quarto. Tarde de mais. Boas condições de piscina interior, sauna e banho turco.

Отличный отель с великолепными кроватями и постельным бельём. Бассейн морально устарел , и в нем очевидно не хватает хотя бы сауны , а лучше и хамама тоже. Завтрак хороший.