Hotel Dengan Pools di Makkah Province, Saudi Arabia

Pros: The hotel is very good and modern located near to qatari masjid at alzaziyah. The room spacious for 2 beds. Got shuttle (van) every hour and very punctual. Drop off near to safwa tower so just take short walking to haram. They allow to checkout at 2pm Cons: Try to check in early since arrived in 11am but not available..only can check in at 1pm..so we wait for 2 hours at lobby. We stay 7 nights but no daily room cleaning. They send towel and bottle water by request at receiptionist counter. The worse thing, they ask we to change room during day 4, due the of reason closing the floor the we are stayed.

Overall, my stay at the hotel was good. The room was clean, comfortable, and the staff at the reception were polite and helpful. However, I faced a major issue with the Wi-Fi in my room. I called the reception several times to report that the internet was not working. Each time, I was informed that the IT team had checked and confirmed that the Wi-Fi was working properly. Unfortunately, when I returned to my room, the issue was still not resolved. After calling the reception again, I was told once more that the IT technician confirmed everything was fine, but the Wi-Fi continued not to work. This was disappointing, especially since reliable internet is very important during a hotel stay. I hope the hotel takes this feedback seriously and improves coordination between the IT team and reception.

The property is Gorgeous and great location amazing hospitality from front desk staff to house keeping and room service. Very welcoming and helpful people Rooms are sound proof. You don’t hear anything the silence was extremely peaceful. The beds and amenities were amazing too. Very comfortable and spacious. Balcony was a plus definitely. I do suggest keeping some outdoor furniture there

Unfortunately, Joudyan Red Sea Mall was quite disappointing and, in my opinion, very overrated. The prices are far too high compared to the level of service and overall experience provided. The service was not up to the standard you would expect from a hotel in this price range, and the stay simply did not feel worth the amount paid. For the price, I expected much better service, attention to guests, and an overall higher standard. There are definitely better options in Jeddah that offer much better value for money. However, I would like to specifically mention an employee named Shaheek, who was exceptionally kind, cooperative, and helpful. He genuinely made an effort to assist us and was one of the positive aspects of our experience. Unfortunately, despite his excellent service, the overall hotel experience did not meet my expectations, and I personally would not choose to stay here again.

Excellent hotel with clean and comfortable rooms. The staff were friendly and professional, the service was outstanding, and the location was convenient. I had a great stay and would definitely recommend it.

Good location, nice small and cozy clean rooms. Just discovered that level M has a nice recreation place suitable to have small business meetings or to get together. Avoid moving to Adagio as an upgrade because that's more of apartments. Good for family stay at Adagio.

The hotel was really nice, everything went smooth and really appreciate all the stuff of doing good job. I rarely staid at the hotel because I was in the mosque all the time or out but I come to the hotel for rest. The only issue I consider has to be mentioned and I am not complaining at all, under the beds there were some of food like chocolate or something that was not cleaned. This is only to improve because a such hotel must have everything under control. I will be back on November, and I will surely book through you Ruba hotel. Regards!

I spent three days in this Hotel. The location is good as it is within walking distance to the beach side (note the beach is not swimable) and it’s closed to a few food court and shopping centre. The Hotel had a gym and sauna. Facilities in gym are not well maintained but sauna dan swimming pool are good. Food is not bad for an Indonesian Australian tongue. Service is very good thanks for some staffs that could speak English (mostly Bangladesh). The distance to the airport is around 20-25 minutes so that’s one of the drawbacks. I will recommend this hotel

The accommodation they gave me was a two-story unit, but for the 550 Riyals I paid, it wasn't worth it. It should have been much cheaper because there were no services or facilities, just rooms.

The hotel is beautiful in every small detail. The only thing it lacks is good customer service at the reception. Some of the staff lack courtesy and smiles, and can be provoking. Remind them that this is the core of their job.