Wonderful from start to finish! I could not recommend this hotel more. For me, it was the hotel team. The hotel community went out of their way to connect with others and genuinely seemed to care. They showed pride in customer service and expressed that they take their five-star reputation seriously.
The room standard was amazing. Due to rooms being fully booked over Christmas, I needed to switch hotels for the main Christmas days. I switched to the biggest and supposedly most “ luxury “ hotel in Sousse. Honestly, the switch was not worthwhile. I realized just how exceptional the quality is at the Iberostar Selection Kantaoui Bay.
The housekeeping team visited daily providing toiletries, clean bathrobes and nice extras ( such as sweets and chocolates) to the room. Their friendly faces with their cheerful banter were a pleasure to embrace each day.
The food quality was great! I do not consume meat or dairy but that didn’t make a difference, there truly is something for everyone. The fresh food selection was incredible and certainly unbeatable to those I had tried elsewhere in Sousse and Tunis. The cooks shared helpful recommendations and I tried a range of fresh local flavours. This hotel was comfortable, with a cheerful friendly team and positioned with an exceptional view of a gorgeous quiet beach. I would happily stay again, and I highly recommend the Iberostar Selection Kantaoui Bay.
I would like to extend a huge thank you to the remarkable team.
Overall, it was a good experience. We had contacted before arriving asking for an early check-in due to traveling with a 2 year old, but no rooms were available.
The room was brilliant, and they delivered a cot straight away when we got in there.
The pool was great for the little one. Drinks were fairly prompt.
When going back to the room, various appliances were not working. A quick word with reception, and someone was there immediately and fixed it all. Someone then came to check 30 minutes later (great service).
Had room service. Mixed our order up but they came quick enough and apologized. Salad was tasty, but the jambon and cheese sandwich had no cheese.
Breakfast had a good range. Fresh omelets were nice but wish I could have had fresh scrambled eggs.
Could be a lovely hotel but need a refurbishment to the bedrooms and bathroom, very dated
Constant noise from very loud music downstairs til 11 then when that goes off even louder from the club downstairs til 5am
Staff very friendly
Hôtel correct mais sa mérite pas 5 etoile j’étais déçus de mon expérience…
Points négatifs :
Petit souci à l’entrée : pas de lit bébé chambre pas conforme à la réservation !
Bruit de Frigo à la chambre qui empêche de dormir
Travaux de bâtiment côté jardin …!
Points positifs
personnel très gentille et serviable
Petit déjeuner copieux
Bien sécurisé et bien situé
Was a last-minute trip, and we've got the best deal ever! Really enjoyed my stay. Lovely location, nice beach, amazing staff and animation team. I will go back!
64 ulasan
7.2/10
Harga bermula
€ 46
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Pools di Sousse
Terokai Ulasan Tetamu Hotel di Sousse
Lihat semua
9,1/10
Great
MMuhammed MuzammelA professionally run five star hotel at the center of sousse. Interior design in the hotel is impressive and eye-catching. Flawless cleaning service. Rooms are immaculate, furniture is new. We stayed there three nights, and had room service every day without an interuption, which was great.
Staffs are friendly and welcoming, especially those working at the reception. Muhammed was extremely professional, has resolved a couple of issues pretty quickly. He was so kind, he allowed us late check out as our flight was running in the evening.
Food was delicious and was enough for us. We loved their freshly made smoothie in the breakfast and in the dinner.
LLouise ThorpeWonderful from start to finish! I could not recommend this hotel more. For me, it was the hotel team. The hotel community went out of their way to connect with others and genuinely seemed to care. They showed pride in customer service and expressed that they take their five-star reputation seriously.
The room standard was amazing. Due to rooms being fully booked over Christmas, I needed to switch hotels for the main Christmas days. I switched to the biggest and supposedly most “ luxury “ hotel in Sousse. Honestly, the switch was not worthwhile. I realized just how exceptional the quality is at the Iberostar Selection Kantaoui Bay.
The housekeeping team visited daily providing toiletries, clean bathrobes and nice extras ( such as sweets and chocolates) to the room. Their friendly faces with their cheerful banter were a pleasure to embrace each day.
The food quality was great! I do not consume meat or dairy but that didn’t make a difference, there truly is something for everyone. The fresh food selection was incredible and certainly unbeatable to those I had tried elsewhere in Sousse and Tunis. The cooks shared helpful recommendations and I tried a range of fresh local flavours. This hotel was comfortable, with a cheerful friendly team and positioned with an exceptional view of a gorgeous quiet beach. I would happily stay again, and I highly recommend the Iberostar Selection Kantaoui Bay.
I would like to extend a huge thank you to the remarkable team.
GGuest UserHannu from Finland.
I was in the hotel for week 10, that is, just before the Ramada. The hotel is clean, the food is good, the cleanliness is good. At least the water in the indoor swimming pool is warm enough. Golf course within walking distance. All in all, a very good atmosphere.
Nice sunrise.
I'll probably be back.
GGuest UserLoved this place, great vibe. Design was perfect and the attention to detail was great. I was moved to the new building which was perfect - nice and quiet. The restaurant was fine… I would not rave about it as a few things were missing from the limited menu and it was very slow. But tasty. Overall I would recommend this spot.
YYASEENThe staff is very cooperative and excellent. The food is varied. A room was booked and we were upgraded to a suite. Thank you to the hotel manager, especially Mr. Tariq.
GGuest UserWas a last-minute trip, and we've got the best deal ever! Really enjoyed my stay. Lovely location, nice beach, amazing staff and animation team. I will go back!
GGuest UserSuper nice. You can see the Mediterranean Sea from the balcony! It's only 200 to 300 meters away from the train station to Tunis - but I really don't recommend taking the train to Tunis, the eight-person minibus is the most convenient
LLa cuentaOK hotel but it doesn't deserve 5 stars, I was disappointed with my experience...
Negative points :
Small problem at the entrance: no baby bed in the room not in accordance with the reservation!
Fridge noise in the bedroom which prevents you from sleeping
Building work on the garden side…!
Good points
very kind and helpful staff
Hearty breakfast
Well secure and well located
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