Hotel Dengan Pools di Alaska, United States

The hotel environment is very good and very clean! There are specimens of brown bears and wolves in the lobby, which is spectacular, and there is a free self-service coffee machine and hot water, which is too important for me to come back from minus 40 degrees outside! ! ! But! ! ! The hotel has no service at all. I never cleaned up the room for five days. I don’t know if it’s the same in American hotels.

This is the best hotel in Alaska, bar none. The hotel has complete facilities, you can go shopping, cycling (cross-country), do spa, skiing, and the scenery is beautiful. There are many restaurants in the resort, among which Sakura Japanese Ramen is delicious. You can spend two days there without any problem.

The view from my room faces the ocean but the location at the end of Homer Spit isn’t exactly the best place to be because it takes 15mins walk to get to the centre where eateries, shops and ferries are located especially if you’re like me having to carry camera equipment. Taxi services tend to be slow at peak hours. Housekeeping is not efficient and needs to be reminded despite hanging the card out. Cups are not washed and bed is not made unless the card in the room(no card was placed in my room)is completed which was the excuse they gave. This happened for 5x out of my 9 nights where the other 4, I opted for no disturbance . Breakfast is buffet style but limited selection. My stay was over 9 nights. I have to return for another 3 nights on organised tour group. I informed receptionist upon checkout to put me in the same room. The answer is NO. The level of service at front desk and housekeeping needs improvement except for a special lady, Lena who is exceptionally friendly and helpful. All in all, there is no value for money.

Booked and paid in full online. They have our credit card on file. Didn’t expect they want to charge extra money for room deposit. No problem we can handle the additional payment except Their machine didn’t work scanning my Apple Pay. The older lady was rude and told us we couldn’t stay. That was not our fault. It really hurts! they should fix their machine problem first rather than blaming customer. Finally the younger staff on training figured out how to charge my Apple Card by keying in the numbers. Overall check in was not as friendly and professional as it should be. Breakfast was okay, oatmeal was not done correctly super dry, a simple fix is adding a bit water , yet no one cared. Eggs are not real , artificial eggs. Just a bit disappointed. Rooms are warm and bathrooms is clean.

Lovely Hotel great spot to be in the center of Anchorage and is close to the freeway, just be careful parking is not attached, the staff early early Feb 14th was so helpful lovely and kind 3 girls(posted their names on the yelp review)

The location is also close to the airport. There is a free airport transfer and you need to call the hotel yourself. Breakfast is relatively simple, American breakfast, eggs, oats, muffins, milk, juice and yogurt. The facilities are old, but still clean, the room is large, the bed is large, suitable for multiple families, there are Wendy burgers and McDonald's nearby. There is a 65 bus at the door, you can go to the city center, about 15 minutes drive, the fare is 2 knives, if you take a taxi, you have to 18 knives.

Although the hotel is still pretty new, there's a frightening amount of wear and tear already present on all furniture, doors and walls. While the cleanliness is as expected, sound insulation is non-existant, which is why it was hard to sleep when you could hear every vehicle outside as loud as if you were standing next to it (and our room was on the highest floor). Neither the check-in lady at the front desk nor the kitchen staff were very friendly. The breakfast was probably the worst we ever had. It's advertised from 6:30-9:30am but when we arrived at 7am, most must-have items like bagels were already gone and weren't refilled. Also, the pancake machine was broken. All in all, it was a very disappointing stay.

The hotel provides a free airport shuttle, which can need some time but provides great value given the distance from airport to town. American style breakfast was ok. Room was a bit overheating but they had heater and AC in rooms so that was ok. Also pool with rather cold water and gym as valuable addons. Service was good.

Although the hotel is old, the room is big, two 1.5 meters big bed, the room is very clean, there is a tea bar in the lobby, free boiling water, tea bags and coffee, the hotel also provides free pick-up and drop-off service, very satisfied with this stay, it is a little expensive!

Room is clean, essential items are all available. Blackout curtains are effective. Only a 15 minute walk from the train station. Easy access to both downtown and the shore. Staff is friendly, though there is sometimes a short wait to talk to the staff.