Hotel Dengan Pools di Georgia, United States

Overall stay was ok. It could have been communicated to us about not getting the top floor as requested in our booking online before getting the keys to a lower level. Our room was clean but there was a hole found in one of the towels and 2 washcloths were dingy looking as if they were not washed thoroughly. Only one of the elevators did not work, which would have saved patrons time waiting in line to get on. There should have been an ”Out of Service” sign on the door of the other elever, so at least some of us could've taken the stairs if possible.

Hotel location was very convenient, staff was friendly, accommodations were clean. One disappointment was excessive addition of fees and taxes on my credit card. I booked through a third party booking sight for convenience and cost. I did anticipate the additional fee of using the hotels parking garage, however I was verry displeased with all of the other additional charges added. I knew parking was $50 a day, I did not used any other amenities through the hotel, i.e.: breakfast, television, room service, however I was charged an additional $277 for an accommodation fee, occupancy fee, destination fee, ect... I did address this numerous times with the front desk, and was assured only necessary charges would be added, the rest would drop off. Overall, the accommodations were pleasant. However, we will not be returning due to excessive additional fees

Free shuttle from/to airport every 30 min. But staff didn’t count passengers to airport in early morning which should be peak time. I planned to take 5:30am one but didn’t get in due to bus full. I was told another bus will come in 10-15min. But it only came 6am. Staff explained it took time to get a bigger bus and finally all 6am group got in. Lucky that I still had enough time for domestic flight check-in

El hotel está alejado del aeropuerto el personal SÚPER AMABLE la cama cómoda el desayuno básico NO TIENEN TRASLADO AL AEROPUERTO me molesto mucho que en mi búsqueda de hotel marque hoteles con transporte al aeropuerto y me salió en la lista eso es un problema de el sistema de trip me costo el taxi 60 dólares por que había tráfico pero la vuelta sin tráfico un Uber fueron 30 por la cual no lo trip debe controlar que la información de transporte sea correcta

Check-in and check out were both quick and very pleasant. The staff were friendly and efficient. When asked about food delivery, they were quite helpful. The facility was clean and welcoming. We enjoyed our short stay and will be back.

I didn't know anything about airport hotels in Atlanta. I was looking for a convenient hotel with an airport bus. And the Westin was one of them. The airport bus was good, it departs the hotel on the hour and half hour (ie 8pm and 8:30pm and 9pm, etc). The drive to airport is over 10 minutes. I saw some hotels can be accessed by Sky Train. Actually those hotels are easier to access (which I did not know). The Sky Train is free, it leaves every 10 minutes from the airport station, and it's only 1 short stop to the hotels. So that is quicker and easier. I did not realise that before my stay. The Westin hotel is ok, not the newest but not bad overall. My main problem with it is that it faces a highway and it's quite noisy. I complained that the room they gave me was noisy and I asked to switch to a room that's not noisy. They gave me a room in the other wing of the hotel also facing a highway but a bit less noisy. I did not have the energy to complain again. The shower was ok, not bad. I like the African American woman who was driving the airport bus, she was very polite and friendly and helpful. I was tired after a long flight to Atlanta. So I wanted to go outside and get some fresh air. I asked them about walking around outside, the response was that it is not really safe to walk outside in the area. But if I wanted then I could walk in the parking lot.

Staying at this hotel was a wonderful experience. The rooms were immaculately clean, and the quiet, relaxing atmosphere was perfect for a restful getaway. The staff’s professionalism and care were evident throughout our stay.

Great location . Hotel is clean and staff is wonderful very quiet breakfast sux but overall a great hotel .

Friendly staff, clean room and good breakfast. I would highly recommend this hotel to friends or family.

Top notch, 5 stars at a great price! Everything was first rate!