Hotel Dengan Pools di Virginia, United States

Horrible stiff bed. Food ok

Checked in really late (around midnite but they held my room. I called ahead to let them know I'd be flying in late. Conveniently located on one of the major arteries, which incidentally conveniently ends at the US Coast Guard Training Center. I attended my son's training graduation but his checkout went long - probably because their NCO missed them and didn't want them to leave....so I ended up checking out of the hotel much later than the standard checkout time (11am - I checked out just after 1pm) - but because it was USCG related - they waived the late fee - which was greatly appreciated. The entrance was easy to park (it was raining) and checkin was really simple once we confirmed my reservation. The breakfast nook was directly opposite the checkin counter which made things easier for later that morning (included breakfast). The elevator hallway had a machine which dispensed junk food and sodas - but you need physical cash to use them. Elevator made for deja vu as it's a standard Radisson layout. The room was clean - no weird smells and quite large and spacious with a receiving room (sofa and tv) hot water pot for coffee tea etc. The bathroom was well stocked with towels but the body wash was weirdly located next to the bathroom sink instead of the shower - that was strange. Hand soap was nice and sizable (useful as a body wash, given the fixed location of the body wash next to the sink). The bed was huge (king?) with plenty of pillows and bedding (sheets blankets etc). The room was quite warm which was nice since it was cold and wintery and wet outside. Staff were all very very nice and welcoming and polite. All in all - most excellent experience from checkin to checkout. But it's the staff which make the experience smooth and enjoyable.

We enjoyed our stay at The Colonies overall. Our condo was clean, the grounds were well maintained and every staff member we interacted with was lovely and welcoming. My biggest concern was the pool. Our welcome packet said guests needed bracelets and towels had to be checked out, but there was no access control at all. When we asked for bracelets, the front desk staff waved us on. All of the gates were wide open and there was no way to verify who was actually staying at the resort. The pool was extremely crowded and chaotic without all of the seats being taken up, so I can’t imagine what that would be like and I think having a lifeguard or several more staff members present would help keep it safer and more family-friendly. As a mom, the lack of controlled access made me especially uneasy. Any child could easily slip in or out of the pool area. We also had a very loud neighbor who had their door propped open while cooking fried fish, so the smell came into our condo all night. There was also a lot of yelling and door slamming until after midnight. I never brought this to the front desk because at that hour, I didn’t feel there was much they could realistically do without making it obvious which neighbor complained, so we just dealt with it. We are very laid-back, easygoing people and don’t typically have many complaints, but unfortunately, we found this stay to be anything but relaxing. Between the pool situation, inconsiderate neighbors and the noise, I’m honestly not sure we would stay here again. The staff themselves were wonderful; these were simply issues with the overall experience.

Every year I go to Richmond to stay at this hotel, the room is large and the bed is super big. Very comfortable. The hotel has a buffet breakfast, which is not a variety of instructions, but it is still possible.

In pics and in person the modern fresh room style is appealing though the functionality is sub-par. An example: one night table was a solid piece, no drawer or shelf with the top diameter much smaller than my laptop. Typically, a phone (use as an alarm), a bottle of water and an iPad , e-reader or book/magazine would be on a nightstand. Whoops, no room for all that and the slick surface made me nervous to leave my iPad on it. The open closet is fine, especially for me as I don't hang or put clothes in a drawer, but the only space available that wasn't in the bathroom is directly below where one would hang their clothes and right above the fridge. This could make it a perfect spot for a soft sided cooler, but this relatively small space (didn't measure, maybe 14”x20” with Keurig-style coffee maker already on it) is where one might set snacks, extra sodas, the cereal one brings because they like to eat the same thing every day and need a spot to set their cereal bowl while grabbing milk out of fridge right below. Not sure about you, but I'm not terribly comfortable putting food & dishes in the bathroom. Unfortunately, that is where my coffee maker needed to go (if I'm remembering correctly) the outlets where not accessible so Mr. Nespresso did need to go in the bathroom. Bathroom shower had some mold around the caulk area, otherwise serviceable. Not a horrible room overall, but not as nice as other similarly priced nearby chains so I'll stick to those.

We spent the weekend in Wytheville to go to the FPHL Blue Ridge Bobcats play hockey against the Pee Dee IceCats. The location from the hotel to the Hitachi arena was excellent. We will be back on the 27th and the 28th! Thanks for treating us and the team so well!

I was taking a shower and grabbed a towel these onject were inside the towel folded up. When I told the lady downstairs named Amanda she apologized and gave us immediately 25% off but we have to call *********** to have them call us about the discount. It was sharp object and one of us could of cut ourselves on that sharp object. About that the service and free food was excellent

BE AWARE: they told me at checkout yesterday that I’d get my $50 deposit back by the evening. Then they said in 3 days. Now they’re saying in 5 days. Still showing that I was charged on my credit card app… So we’ll see if I get that back! About our stay: If you’re brave and on a budget, you’ll be fine here. But if you’re big on cleanliness and safety then skip this location. Random crap on the carpet. Shower handles leak all over the floor, and there’s rust all over the ceiling and stuff shoved into gaps to prevent leaks. The door isn’t secure at all, and the latch chain could just be ripped off if someone pushed hard on the door. Blood stains (or at least what appeared to be) on the curtain, which also had a massive rip in it. PROS: no bedbugs and we definitely felt safe there. If in a pinch, we’d stay again because it was cheap (IF I GET MY DEPOSIT BACK, that is. Otherwise it’s not cheap) People at the hotel were friendly, I just hope they’re not lying about giving my deposit back 😂 Breakfast was cereals, breads, gravy, eggs and sausage, and a waffle maker. Nothing seemed fresh, we didn’t really eat much. Again, if you want cheap, it’s safe enough and does the job. If you want a refreshing stay, look elsewhere.

This was a nice facility, with some minor maintenance issues that needed attention. Lexie, on the front desk was lovely and welcoming when we arrived. The room was clean and the facility was easy to find. Our room AC was wonky. Though adequately cool, it never got to seriously AC cold. I'm sure they would have fixed it but we were in and out of the room so much we didn't want to ask for a fix when we weren't there. Same thing with the blinds/shades. There was a blind on the window, but it was see-through (something I realized when we got back late at night and I could see into the ground-floor rooms!). They had controls for room darkening shades, but they didn't actually exist, nor were there curtains to draw so the room was super-light in the morning. No sleeping in for us! The bathroom was nice and clean with plenty of towels and amenities. The bed was comfy and we got a good nights' sleep.

Hotel a bit dated. Been dealing with an issue receiving my deposit back due to a hold that is placed at check in on my card. Nice balconies available