Hotel Dengan parking di Basque Country, Spain

The pension is easy to find, and staff are very helpful. Beds are comfortable; coffee and tea are available; everything is clean. The only difficulty might be is there is only one bathroom for all the guests. We were here in low season, so didn't have much difficulty, but I can imagine problems in the high season. The pension is in the old part of San Sebastian, so visiting the most picturesque parts is easy, as is visiting nearby villages. Local food is excellent. I highly recommend this pension; excellent value for your money. It's the best base for exploring this part of the Basque Country.

The lady at the front desk was very friendly and enthusiastic when we checked in, asking if we needed a map and briefly explaining the surrounding routes. The water pressure in the bathroom was a bit low, and switching between the showerhead settings required some guesswork. Breakfast had a decent variety of choices. It's only about a ten-minute walk from the Guggenheim Museum and the airport bus stop. It would have been better if they had provided information about the airport bus service being suspended on May 1st, as we checked out on Labor Day and waited at the bus stop for over half an hour for nothing.

It's about a 30-minute walk to the old town, so it's a bit far, but this area has a calmer beach and bar scene compared to the old town side. The amenities were also great. I was particularly impressed that they had a comb, which I haven't seen in my other European travels. Having cold water available was also a lifesaver since it was summer. I'd definitely recommend this hotel.

If you’re looking for a peaceful place to stay away from the hustle and bustle, this location might just suit you — provided you’re comfortable with being quite far from anything of note. That said, it’s not entirely cut off; there’s a bus stop directly outside with services running roughly every 15 and 30 minutes, which does make getting around manageable. The setting is quiet and relaxing, with a pleasant bar on-site and a decent selection of tapas, which added a nice touch to the evenings. However, there were a few drawbacks during our stay. The television in the room didn’t work at all — unsure if it was just the batteries in the remote or a more serious issue, but we couldn’t get any power to it, which was a shame. Breakfast was tidy and kept us going, but it did become repetitive after a couple of days. The pastries in particular were a bit disappointing — rather dry and not the freshest. Overall, it’s a good spot if you value tranquillity and can cope with a bit of isolation. With reliable transport links it offers a relaxing base, albeit with room for improvement in a few areas. There is a confidence shop and a bar that does food about 10 mins walk away and playground for children mostly in neighbourhood of homes though.

I stayed at Hotel Zinema7 for 4 nights. The hotel has a modern design, comfortable rooms, and a pleasant atmosphere overall. However, there were a few disappointing aspects to the stay. The location is not very central, which means you need to rely on buses or taxis more often than expected to reach the Old Town and main tourist areas. The biggest frustration was that the telephone in the room was not working throughout the stay, despite reporting the issue. Unfortunately, it was never fixed, which made communication with reception inconvenient. Another disappointing point was the complimentary water policy. Water was provided only on the first day, even during a 4-day stay, which felt unnecessarily stingy for a hotel of this category. Overall, the hotel has good design and comfortable facilities, but the service experience and attention to guest convenience could definitely be improved.

**”BAD: Beware of the 'Upgrade'”** Our priority when booking was the room size and budget, so we reserved a 32m² City View room. At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed. However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded. I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day. Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better. The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room. While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests. In the end, we ended up paying the €25. **Beware of the 'Upgrade.'”**

The room was very nice, with a high-end feel, and a welcome champagne was provided. The front desk service is enthusiastic, helping to make restaurant reservations and providing various information. It's a little regrettable that there is no big mirror in the room, so I can't take a look at my whole body. I don’t know how celebrities would react if they tried on clothes without a full-length mirror when they came to stay.

Beautiful hotel, amazing facilities to work from, one of the best gyms that I’ve been to, it would have been so much more seamless if parking, gym etc were included in the price. Especially if the pool provided by the gym is not available, not having to pay for the gym one would make more sense

Overall, it's a great choice. The airport shuttle runs from 5 AM to 11 PM, every half hour in the early mornings and late evenings, and every 10 minutes during the day. We stayed for three days and rented a car for two of them. Parking was free, and we could take the hotel's airport shuttle to pick up and drop off the rental car at the airport. For pick-up, you need to wait outside the departure gates on the third floor. The shuttle is a black 9-seater Mercedes-Benz. Breakfast is a bit simple, but they offer takeout, which is very convenient. I would definitely come back again.

Choose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city. What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage. The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers. We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom. The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.