Hotel Romantik di Shanghai

"2nd time stay at this hotel and as always, it has clean & spacious room, just in the middle of Nanjing Lu Pedestrian Street so many shops, eatery & malls just outside the hotel. It has free washing machine & dryer to use. Easy to find many kinds of food around the hotel, mini supermarket just beside the hotel, friendly staffs and comfortable beds. Need to note that this hotel might has some few stairs to reach some rooms, so for elderly, make sure to inform them and request rooms to reach without stairs. Overall, a good and recommended hotel to stay in Shanghai."

"The hotel’s location is excellent, with plenty of food options and restaurants nearby. Shopping is very convenient, and it’s within walking distance of the Bund and East Nanjing Road. The room was clean, nice pillows, comfortable bed and the staff were incredibly accommodating. We were even given a complimentary room upgrade. I would definitely recommend this hotel for a quick trip to Shanghai, and we’ve found our go-to place to stay whenever we return—whether for a weekend or a longer visit. Thank you!"

"When I checked in, I asked for a higher floor, and the front desk upgraded my room to the top floor without hesitation, which was great! 👍 I was pleasantly surprised to find that the room had a view of the Huangpu River after I checked in. The room also had a huge bathtub and was very spacious. I have two suggestions: the air conditioning wasn't very effective, and the duvet was a bit thin. Also, the outlet near the sink was broken, so I couldn't use the hairdryer there and had to plug it in by the TV instead."

"Very good and fast check-in, the staff was extremely friendly (using translator vocal to help communicate for example). The location is excellent, a simple 10 minutes walk to Nanjing Road and not much traffic. Had a little noise in the early morning of the first night, but all good on the second."

"This was my first stay at Hotel Jumbo, and it truly offered a refined urban living experience. The room layout was elegant, with soft lighting and excellent soundproofing. The bedding conformed perfectly to my body, ensuring a deep and peaceful sleep. The service was subtle yet precise, always just right. A special thank you to the server, Xiao Tian Ke Ke, whose professional and genuine service left a lasting impression."

"Very good , Don’t really speak english but can communicate via phone so it’s okay . Very happy to help all the time , very kind and very nice / polite. Mia and the rest of the staff and very helpful. They have helped me move i came , and made the stay very pleasant. I stayed in the cave room which was very nice , the cleaner came in every day even if i put do not disturb and just made the the bed and refreshed the towels. The location is nice there is lots of food - burger king , pizza hut and local foods . It’s a bit far from the city centre about a 35/45 min drive which is 9-12 pounds The cleaning was good but a dusty on the floor maybe because of the cave . Over all i loved it would definitely stay again . All staff are nice and willing to try to help or help if they can ! Never had an issue ( except my parcel which they tried ) other than that AMAZING! The laundry service is also AMAZING ."

"The room was great! Initially, there was a strange smell, and when I reported it to the staff, they promptly moved us to a new room the very next day. Their attitude was super friendly! Every time we entered, someone greeted us warmly, and the front desk ladies were also very enthusiastic and responsible. The hotel's location is excellent and very convenient, right across from Yu Garden, just a few minutes' walk away. They even have robots to deliver food ordered through takeout, which is a nice touch. On the day we checked out, the hotel security guard helped us with our luggage, which I really appreciated. The overall experience was fantastic and lived up to my expectations for Shanghai. Thank you! 😊 First round of minibar: The orange soda was delicious, I loved it. Travel photography: The photos turned out great, it's a worthwhile experience to try."

"First, let's talk about transportation. It's suitable for driving or taking a taxi. Of course, the hotel offers shuttle services to many places. You can check if it suits your needs. Next, let's discuss the environment. The environment is pretty good. This is my second stay with this brand. My previous experience in Xi'an was also very pleasant, which is why I chose it again this time. The overall decor style is similar, a low-key luxury, quite grand. Both the lobby and rooms are very clean. The restaurant is on the first floor, also quite spacious, with plenty of seating for breakfast, dinner, and late-night snacks. There's a children's play area right outside the restaurant, perfect for kids. The gym and laundry room are also on the first floor and are quite quiet. Now, about the service. The main reason I chose this hotel is its excellent service, and this one didn't disappoint. Before my arrival, the hotel called me a day in advance to ask if I needed a shuttle to Pudong Airport. Since I arrived at Hongqiao, I didn't book one. I spent some time in the city first, then planned to head back to the hotel in the evening and bought some snacks on Dingdong Maicai (a grocery delivery app). The front desk even helped me sign for and store them. Upon arrival, the service and reception were excellent, very attentive and responsible. The front desk also offered warm mineral water, which is great for those who prefer warm drinks, eliminating the need to boil water. The mini-fridge in the room had complimentary snacks (though I'm not sure if this is only for first-time guests on the first day, as they weren't replenished after I ate them on the first day). The family room also had comprehensive children's amenities. In the evening, you can **soak your feet with a medicinal sachet and a plastic basin, you just need to fill it with water yourself. This is perfect for anyone who's been walking all day at Disneyland. For late-night snacks, they offer wontons, rice noodles, and regular noodles, all pre-cooked, so you can just grab them from the restaurant and eat. When checking out, they even gave me some White Rabbit candy. Finally, a few suggestions: 1. I suggest adding an additional Disney shuttle service departing at 7 AM. Disneyland security starts at 8 AM, and there are often long queues. The current two shuttle times are either too early for early park entry (but these guests miss the hotel's buffet breakfast), or too late. Breakfast starts at 6:30 AM, so a 7 AM shuttle would allow guests to have a hot meal. If you take the later shuttle, by the time you get there, walk to the entrance, and queue up, all the rides will already have long lines. 2. It would be helpful to include more reminders, such as suggesting guests bring hand warmers or seat cushions for watching the fireworks at Disney in winter, as it gets very cold. For those who don't want to eat at Disney, they can bring their own snacks (Dingdong Maicai can deliver to the hotel here). Before I arrived, I called the hotel, but the front desk staff wasn't aware of any apps for grocery delivery. Since many guests at our hotel definitely visit Disney, unlike other hotels, it would be beneficial to provide more attention and reminders in this area."

"This hotel in Shanghai truly made my trip! From the moment I stepped into the lobby, I felt completely at ease. The concierge, a really great guy, saw me struggling with two large suitcases and immediately offered to help. He was quick and efficient, guiding me all the way to the front desk and even giving a detailed introduction to the hotel facilities and nearby attractions. He was as welcoming as an old friend. After checking in, I was even more surprised by the room—it was impeccably clean and tidy. The bedding was spotless white, and the bathroom had a well-designed wet/dry separation, with no water stains or strange smells. It felt so comfortable and reassuring to stay there. The hotel's location is absolutely fantastic! It's just a few minutes' walk to Nanjing Road East, making shopping, dining, and exploring incredibly convenient. The robot delivery service was the most interesting part; shortly after ordering, I received a cute voice notification. The robot navigated precisely, and the pick-up process was simple and hygienic—both novel and practical, offering a full dose of tech-savvy fun. My entire stay was excellent. The staff, whether encountered in the hallway or when asking questions, always responded enthusiastically. The service was attentive without being intrusive. The room was clean, the location was superb, the service was thoughtful, and the facilities were modern."