Hotel Romantik di Shanghai

To be honest , from the starting till the end everything was perfect, first the service of each and every staffs from the receptionist to the cleaners everyone done their job perfectly, they are so so friendly and also really helpful, they provide transports to the nearby places and even to disney land, the breakfast was really really good, really had a good time here, and when we about to leave we even got so much of free gifts❤️

The hotel room itself was beautiful and clean and I appreciated the free toiletry bag. The free minibar was not much but a couple sodas and water but no snacks which was disappointing. The tea time at the lobby was also not much and food was covered with fleas. They could do more to ensure a clean lobby as it was unkept when I arrived and they were also dealing with a water leak that seemed to be resolved the next day. The laundry room was also very nice though I never used it. Overall I enjoyed my stay and happy I chosethis hotel.

Feeling impressive that the hotel stay comes with free shuttle bus transfer provided. Very responsive driver with clear and distinct instruction to confirm timing pick up/plate number at T1, Gate 3, on 3rd Departure Floor. Spacious room and with basic breakfast provided from 05:30 - 09:30. We love the food stall nearby the hotel. Though it rained, but we enjoyed our supper under the rooftop. 第一次品尝上海大排档！😘😘

I had a very pleasant stay at Le Méridien Shanghai Sheshan. Although the hotel is not brand new, it is very well maintained and remains in excellent condition. The rooms were clean, comfortable, and well kept throughout my stay. The breakfast was good, with a nice variety of options and quality food. I would especially like to thank Bob for his kindness and professionalism. He was extremely helpful and made me feel very welcome. The concierge team also did a great job — they were efficient, responsive, and always ready to assist. Overall, a very enjoyable experience. I would be happy to stay here again when visiting Happy Valley.

The Chuansha area is a hidden gem for those wanting to visit Shanghai Disneyland. The room was much more spacious than the one we had near Jing'An temple. The shuttle to Disneyland was about a 20 minute trip. When you check in they will ask you if you want to use the bus to Disneyland and add you to a WeChat group. The bus is more like a multi people mover and departs in the morning and picks you up at night. They we keep you up to date with the bus when it is ready to board and depart from and to Disneyland. We also use the bus to drop us to Pudong airport which was also easy to book through Wechat. This is very handy if you don't speak Mandarin. The breakfast was buffet style with a selection of western and Chinese food. There was also a cook who could make you noodles or wonton. You may need to translate and show the cook though. The location is great as you can catch the shanghai Metro line 2 to Chuansha stop. It's about a 15 minute walk. There is also a shopping mall close by if you need to do something last minute shopping or other food stores convenience stores close to the hotel

Due to the recent Typhoon Dolphin, I opted for a staycation at Kerry Hotel Pudong by Shangri-La. Upon arrival, there was no assistance from the bell staff or porters. During checkin, The receptionist handed me a small slip of paper which, at first glance, I assumed was some sort of advisory regarding Typhoon Dolphin. Upon closer inspection, I realised that this tiny, thin and flimsy piece of paper was actually the Kerry Club welcome letter. I found this genuinely surprising. A Club welcome letter is one of the first touchpoints for premium-room guests and would normally be presented on proper stationery. Instead, this looked more like a piece of scrap office paper I would use to test whether a pen still had ink. More importantly, the receptionist did not explain my Club benefits. There was no explanation of breakfast hours, breakfast venue, hotel facilities, checkout time, Club Lounge opening hours or other Club privileges. There was not even a simple introduction along the lines of, “You have been assigned a park-facing room on the Club floor.” As a result, when I entered my room on Level 25, I was initially rather confused. My first impression was that the room felt noticeably dated and I genuinely could not tell whether I had actually been assigned a Club Room. I was not sure if it was one. There was no Club welcome letter placed on the desk, no welcome amenity and no Nespresso machine. In its place were several packets of instant coffee. Even the complimentary bottled water was the basic Coca-Cola-owned Chun Yue (纯悦) brand. At that point, the sign along the corridor was the clearest indication I had received that this was a Club-level stay. Not a great first impression. However, it did get better from there, since I discovered that John Masters toiletries were available in the bathroom, which were nice to use, and I was in fact placed in a high floor room that overlooked century park and I could see the lovely view of the 3 iconic skyscrapers of Shanghai. The housekeeping team were amazing, the longest I waited was just 30 minutes after I had requested items, and they were checking in on whether I needed anything during the turndown service, they were also incredibly friendly and polite. The room was also immaculately cleaned. Truly 5 stars! The lounge was also great - evidenced by the amount of people using it during my 3 nights here at this hotel- the lounge was always busy. The evening cocktail service served beyond the usual typical hors d'oeuvres, and was more like a simple dinner buffet. The main dish on my last night - Beef Biryani was really good, and quite authentic in my opinion. It was good by club lounge food standards. The club lounge staff were also excellent. I remember a Caucasian male staff member — unfortunately, I did not get his name or position — who spoke fluent English, answered my queries clearly and resolved any issues I had promptly. Kudos to him! The gym was so huge and well equipped that I thought I had walked into an expensive commercial gym a la FitnessFirst or Virgin Active. The pool was also large with 5 swimming lanes. Back to the room. The bed was quite hard. On the positive side, the air-conditioning remained strong, quiet and effective despite the age of the hotel. The bathroom was probably where the age of the room was most apparent. There was no rain shower or bidet. Some of the floor tiles near the entrance also appeared to be loose, as I could hear and feel slight movement beneath them whenever I walked in and out. Check-out was brisk and straightforward. This time, a member of staff proactively assisted me with my luggage, loaded my bags into my DiDi and helped with the car door. Overall, I believe Kerry Hotel Pudong remains a good choice for business travellers who need to be close to the Shanghai New International Expo Centre (SNIEC), Huamu or other parts of Pudong. However, I would rate its value for money as merely average.

We are a group of 12 with 5 kids and elderly. The environment is fantastic. Away from the buzzing city. 15-20mins drive away from Disneyland. Makes it easier to manage for early entry to Disneyland. Staff there are very friendly. They’ll create a WeChat group which guest could communicate or send their requests.

We had such an amazing stay. Beautiful room with a kids pool in our room. Perfect staycation on rainy days I should say. We celebrated our daughters birthday with just the family. The service was amazing, especially the clean up service, they saw that we were with two kids and they did everything and beyond to make sure we had all we needed with two little children. Breakfast was delicious, I personally loved the yoghurt bar!

Wow what can I say about this hotel. I'm from Scotland and was weiry about booking a hotel away from shanghai city centre. Glad I did the city centre was far to busy felt like coming out of a busy concert. I shouldn't have been. Using Didi saved us the hassle trying to use public transport. Please note Didi (uber) ranged from £1.40 to £16 for a long journey. Didi arrived in 3 mins max WOW. You are close to the wildlife park and Disneyland you still need Didi to take you there but as the hotel offers a free shuttle then that cost isn't there. Shanghai Village is great for shopping again close by, across from disneyland The service in this hotel is 2nd to none. Derek (Manager) and his team are first class. I've never stayed at a hotel in which the staff make you feel so welcome. From a free gift, to a free upgrade. Free fruit and the willingness to help when you dont speak the language. The breakfast wasn't to my taste but looked lovely the staff went out of their way to buy bread and jam for us. We were offered a free bus to Disneyland we declined due to being to early for us. Didi only cost £4.80. But the offer was there. Derek and his team really go out of their way as I needed something printed off and was no hassle at all. I took his WeChat number (WhatsApp) just incase I got stuck I didn't get stuck but the offer was there and made me feel relaxed and not afraid to venture out knowing I could contact him. The hotel room was cleaned every day and was spotless. Room was very large, my room when I went to Hong Kong was a quarter of the size. Impressive! Has everything you need to be safe and comfortable. I genuinely can't fault this hotel and would have no hesitation to recommend to my family and friends. The surrounding area has a KFC and supermarkets there is a lot to choose from but more Chinese food is on offer. There is a bakery a few mins walk away and the bakery goods were delicious and I got my coffee from luckin coffee make sure you have the translater on your phone very easy to order if you have that plus the staff help too. So there you have it book this hotel and enjoy the hospitality Derek and his team offer you will not be sorry. I'm so glad to have stayed there sorry to leave.

Room: Executive Twin Room (Upgraded) We had a really pleasant stay at UrCove by Hyatt Shanghai Pudong East during our trip to Shanghai. From the moment we arrived, the front desk was warm, helpful, and welcoming. We were pleasantly surprised to be upgraded to an Executive Room by the front desk (a young Chinese guy at the front desk upgraded us and showed us the room), a generous gesture that really set the tone for our stay after a long flight. Manager Peter stood out with his amazing support. He assisted us with food delivery orders, helped us set up *******, and made sure our needs were met throughout the stay. He also helped us set up our WeChat by scanning our QR Code so we could register! His help and dedication made a big difference. A day before our check-out, the young Chinese front desk staff member (wish we caught his name!) was also extremely helpful throughout our stay, he patiently answered many of our questions during the stay and gave us a free late check-out upon request, he scheduled an airport drop-off for us too, which made our final day much more relaxed and stress-free. Our room was spacious and comfortable, with a bathtub, smart toilet, washing machine, microwave, and an induction cooker. Everything was clean and well-maintained. The surrounding area of the hotel was full of greenery and trees, creating a peaceful, relaxing atmosphere. The room had a very nice view. The room service was responsive, helpful, and respectful, they came in at the times we requested, which we really appreciated. We also received lots of bottled water every day, along with all the usual room service essentials. Lots of the thanks to the room service. Extra perks: • Airport pickup and drop-off to/from Pudong International Airport • Smart toilet • Free self-laundry • Relaxing hotel environment --- A few minor downsides: The hotel is located a bit far from downtown (e.g., The Bund), and the nearest metro station (Middle Chuangxin Road) takes some time to reach. You can take taxis affordably to the metro station, but if using the metro, try to leave early as it’s about a ~40-minute ride back from downtown, and trains stop running late at night (around 11:30 pm for a lot of the lines, and some at 11:00 pm during work days). There are no nearby convenience stores, so it’s smart to either order what you need online or stock up on snacks, drinks, and groceries before returning to the hotel. --- Overall, this hotel was a wonderful choice. We felt cared for, relaxed, and well-served throughout our stay. Highly recommend it to anyone visiting Shanghai, whether you're a solo traveler or coming with family. Huge thanks to Manager Peter, the front desk team, and all of the staff for the great service!