Hotel Dengan Spa di Heilongjiang, China

Stayed here again, and my impression is consistently great. The environment is just as warm and inviting as ever, offering a stark contrast to the sub-zero temperatures outside. The service remains incredibly friendly, with staff always greeting you warmly. Although the late-night diner offers a simple menu, it provides a lovely touch of warmth. For a hotel of this size, the breakfast selection is quite varied and satisfying.

A perfect stay! I spent two nights from Jan 2nd to 3rd and was thoroughly impressed with Ocean Ritz! The European-style decor is exquisite and grand, boasting both beauty and quality – every photo taken here looks fantastic. The service was truly a highlight; the staff were warm, polite, efficient, and attentive, always going above and beyond to help, showing thoughtfulness in every detail. The room was clean and spacious, with great floor heating that made for a comfortable sleep. The entire experience was smooth with no complaints, and both the service and decor exceeded my expectations. I'll definitely choose this hotel again next time I'm in Harbin!

The service was incredibly welcoming. As soon as I walked in, someone greeted me and helped with my luggage. All the staff were very friendly, always saying hello, and they even upgraded my room. The room was spacious, and the air conditioning was independently adjustable. The afternoon tea was excellent, and they even offered hot milk in the evening. When I left, they gave me a farewell gift. The whole experience truly exceeded my expectations in terms of emotional value.

Good value for money, especially in the winter high season. Good location, 10mins walkable distance to the Chinese Baroque Area and 20mins walkable distance to St. Sophia Church. I think I got the smallest room possible, so try to avoid rooms ending with -01 and -02. Clean room and the bed is very comfortable. Paid a bit more for the buffet breakfast. Nothing special but the fried rice was delicious and I ate a lot to tide through the day.

Location was great. Right opposite the train station. The front desk was friendly and helpful. Room was clean. The first room I was given had a really strong smoking smell, so they gave me another room right away. The view of the city from high floor was great! Could see the whole city and the mountains surrounding the city. Every morning my room could see the sun rise and get some indoor sun bathing in the winter. The breakfast had a healthy Chinese variety. Some western bread and muffins were offered as well. The only weird part for me was the fruits - the breakfast buffet had bananas and oranges cut into halves which I saw nobody taking. Overall, the stay was totally worth it.

Snow Village truly lives up to its reputation! The 5-hour drive from Harbin was definitely worth it. Honestly, before booking accommodation in Snow Village, I was completely lost. There were so many hotels and guesthouses, and I had no idea which one to choose. Considering safety and comfort, we opted for a hotel called 'Xue Zhi Xiao Zhu'. What surprised me was the five-star concierge service offered by this small hotel in such a 'small place' as Snow Village. After booking and paying through Ctrip, I immediately received a call from the hotel. They added me on WeChat and provided a full itinerary explanation and recommended routes, right up until our arrival when they helped with our luggage and guided us. This hotel is incredibly clean, and they even offer thoughtful local specialties as gifts. The food was also delicious (we tried other places, and this hotel's food was definitely tastier and reasonably priced). On our way back, the young owner enthusiastically pulled our luggage on a sled for us and dropped us off at the boarding point before leaving (he wasn't even wearing gloves in -27-degree weather – very touching). There are so many other details I won't go into one by one, but you truly get what you pay for. A business that genuinely cares for its customers is trustworthy and highly recommended. Thanks again to this hotel with five-star service hidden in Snow Village – 'Xue Zhi Xiao Zhu', see you next year!

First off, a big shout-out to the hotel owner! We absolutely loved the room design. We're a family of five; my parents chose the 'Northeast heated kang bed' to relive their childhood memories, my husband and I slept on the Korean-style tatami with individual temperature control, and our daughter had a big bed. We each had our own space without disturbing each other. The room was spacious enough for all five of us, not cramped at all. My daughter, for the first time since we arrived in Harbin, said she finally had a meal she liked, thanks to the chef's cooking. The owner even gave us a discount, which we really appreciate. The location is also fantastic, very close to all the attractions. I've already posted about it on my social media!

The hotel's location and room decor are absolutely superb! Turn right upon exiting, and you're right on Central Street, super close to Madieer Ice Cream (bought some immediately, of course!). The rooms are designed in a Russian aristocratic style, and they even offer costume rentals – the dresses are beautiful! You can put one on and head to the lobby or the hundred-year-old elevator for some amazing photo opportunities. The lady at the front desk was fantastic at taking pictures and helped me capture so many memorable shots. The guy was also quite entertaining; he readily shared stories about the hotel's history. Both helped me with my luggage when checking in and out (a real lifesaver, as my suitcase was heavy and the hotel entrance has steps – I couldn't have managed it alone!). A big thank you to the enthusiastic front desk staff! Oh, and I was lucky enough to get a room upgrade, which was a fantastic bonus!

The staff are all welcoming. They really are accommodating and help us with our needs. They also booked us to the private car which made things easier since there's a language barrier. Make sure to have a WeChat app to help with communication. Overall stay is okay, they are really friendly. Location is okay if you don't mind walking from the shuttle bus since they have a butler to pick you up there.

The service was quite good, and the facilities were also pretty decent. I didn't notice any issues with the room; the cleaning staff did an excellent job, making it very clean. The overall environment was quite nice. All in all, it was a satisfactory stay.