Hotel Dengan Spa di Hubei, China

The Front receptionist is friendly and professional and tried her best at speaking English. Thank-you

The room is very nice, modern and well furnished. The breakfast is not as good as one could have expected. You can find similar hotels in China with way better breakfasts. The buffet had a decent size, but the food's quality was not high. I am also very disappointed by the hotel's gym which was only open until 6 pm due to the lack of staff (as reported by the hotel's reception) which is way too early when you perform a business trip and that you go back at the hotel after 8 pm.

I had a very comfortable and smooth stay at this hotel. The location is excellent—quiet and peaceful, yet well-connected. The room was clean, well-maintained, and offered a great city view from the 51st floor, which was a highlight of my stay. The breakfast was good with decent variety, and the overall service was efficient. The lifts were fast, which made moving around easy despite the high floor. Overall, a pleasant experience with good service, clean rooms, and a great view. I would recommend this hotel for a calm and comfortable stay.

I had a wonderful stay at this hotel—the rooms were clean and comfortable, and the overall atmosphere was peaceful and luxurious. What really made my experience special was the excellent service. The staff were friendly and always ready to assist. A big shout-out to the 11th-floor housekeeping team —they were incredibly thoughtful，paying attention to small details that made my stay even better. I highly recommend this hotel and will definitely stay here again!

I really enjoyed my stay at this hotel, the room was spotless, comfortable, and thoughtfully stocked with plenty of extras. However, I was a bit disappointed to find that the spa, which was one of the reasons I chose this hotel, was closed during my visit. The lobby coffee shop was also not open when we enquired about it, which meant we had to go elsewhere for coffee and a massage. Overall, it was a lovely hotel, but I would have appreciated being informed in advance that some of the advertised amenities were unavailable.

I started my trip by booking the wrong hotel - same name but in a different city. The hotel graciously agreed to a full refund even though it was well beyond the refund period. I was grateful for that. When I arrived, the hotel was centrally located right across from the walking street full of shopping and good food. The staff at the hotel was polite, warm and well trained. I’d like to make special mention of Mr Peter (子延）from concierge services. Even though he was only a trainee at the hotel, he went above and beyond his duties to help me sort out my issues with my local deliveries.

Shangrila in Wuhan is already a bit old, but the overall service is fine and they have a big gym and a nice swimming pool. What bothered me at my stay is, that I bought a 2-day promotion, where not was written that the breakfast is excluded. I had to add four breakfasts for the comfortable stay. Then the difference of the promotion vs current room rate was marginal.

We loved our stay at Westin Yichang. A new hotel opened in 2025. It is located at the riverside with stunning river view. A bit away from the city centre but we used didi to travel around with no problem. We absolutely love where we stay. During the day we were on tour bus or away for sightseeing, in the evening we would take the kids for a swim at the indoor swimming pool. The pool is super clean and warm and its huge. You would need to wear head cover which they sell around 3 yuan. After swimming, we would catch didi to a restaurant. Didi ride is super cheap too. The room is huge (we booked 2 beds - 2 adults and 2 kids). Beds are comfortable. The pillows might be a tad too fluffy for my liking - but thats just personal preference. Daily housekeeping and amenities replacements which we appreciated. Services are amazing - everyone is very friendly and kind. They dont speak much English but they tried real hard to help. Should not have any problem communicating if you download the translator apps (we did not 😅) We loved everything about Westin Yichang - but the real star is the swimming pool for the kids to swim around in the evening. The downside: The dining options are a let down. It took too long to wait for the food (we were the only guests that night). And the food did not impress us. Overall: love Westin Yichang and would stay there again next time.

I stayed many times at this hotel as I frequently travel to Wuhan and it saddens me to say this hotel service is only worsen every time I stay there. It is the ONLY 5 stars hotel in China where no one assist you with your luggage when you arrive or go. No one greet you, you receive nothing from the management, no fruits at your room, really nothing is welcoming you to stay there even tough I always take the largest room. Breakfast (especially the famous Wuhan hot noodles) was not good in the first two days, don't know what happened that it changed after. no consistency no service really nothing special in the room. Starting next time I will stay at one of the Marriot hotels in the city.

The hotel lobby was absolutely stunning—grand and beautifully designed, creating a luxurious first impression. It truly set the tone for a high-end experience.  However, the dining options at both the lunch and dinner restaurants felt somewhat limited. While the food quality was good, the menus could benefit from more variety to cater to different tastes and preferences.  Overall, the stay was fantastic. The rooms were comfortable, the service was excellent, and the ambiance was top-notch. With a few more dining options, this hotel would be perfect! Highly recommend for a luxurious getaway.