Hotel Dengan Spa di Hubei, China

Overall a very good hotel. The rooms are clean, service is great and the Hot Springs are fantastic. My only disappointment was the breakfast. It was just ok.

Room Cleanliness was ok, but has smoke smell upon entering and bathroom shower area has some molds. Amenities delivery were very prompt. Housekeeping attendant asked for laundry service but real intention was to make up the room even though already specified we will call when we ready. This was common practice which we knew everytime we travel, so pls stop asking this. Hotel in overall in the needs of renovation. Guest Relations lady no greetings everytime we seen her. Only nod and nod. Service at breakfast was very prompt and attentive on first day but other day, they even struggle to clean our plates. Allison was trying very hard to keep up due to lack of service staff on shift. She delivered great service and genuine. Kitchen staff needs to be train on product knowledge. Asked for Egg Benedict which listed on egg menu but were given omelette, second chef came made me poach egg without hollandaise sauce on top. Ordered omelette but was not offered filling, so came plain. No basic standard orange juice for breakfast in buffet. No tea bags selection at beverage counter. Bread selection was good.. We left hotel for sightseeing at 530am saw securty guard was sleeping at inner lobby with sitting position overlooking the main entrance. When we talked louder near him he woke up a bit and continue with his slouching and closing eyes position. Steam room air circulation and quality need to be improved due to smell not good. Reception service was good, asked for Late check out and was given in instant without negotiation. Location was only 5 mins walk from MixC and very easy access.

I stayed here for 4 nights and it's nothing but impressed. The host is so nice even though she can not speak English but still she is willing to help. Not to mention that I need the specific receipt for reimbursement at my company. But she really willing to help. The room is nice and clean. Love it

Had a 98 sm suite. It was fabulous in terms of size and furnishings, very clean and quiet. Wished our stay was longer. Breakfast choices were great and there was a laundry area with a washing machine and dryer to use. Malls nearby were small and not well occupied. Recommended for an comfortable hotel stay at hankou.

Overall a great stay. The Pros: The breakfast was definitely the highlight—a wide variety of Western and Chinese dishes. You must try the beef noodles; they were honestly better than many outside restaurants! The service was excellent across the board, from the restaurant to the front desk. They even gave us fruit and drinks as a farewell gift, which was a lovely touch. The Cons: To be honest, the hardware and facilities are showing their age. The shower water wasn't hot enough at first, but after we called, the engineering team arrived quickly and fixed the issue immediately.

This was an amazing hotel for me as a solo traveller. The modern furnishings in my high rise room made for a relaxing atmosphere. I loved watching cars right outside the window in the evenings. The front desk workers were very welcoming and efficient with the checkin process. I would definitely stay here again. The only down side is that I found hair stands in my bed on the first night. My sheets were changed upon request. The mirrors in the room had dust and water spatters on them. The room is gorgeous, clean mirrors would elevate the appearance even more.

Great hotel and facilities, location between city area around 20km, the price is also not too expensive Great experience that having a stay in this hotel

The hotel is fantastic, with all the facilities very spacious and with 6-star service. I commend the employee Cora Cheng for her attentive service and cordiality.

The name of the hotel is unnecessarily complex, which is common place in China. The facility needs some work such as to replace the carpets. Good location with a park across the street. Overall a nice hotel though with a reasonable price.

When you enter the hotel , it’s felt cozy, clean and tidy. The room big enough and comfortable international standards. The location is easy to find.ride the metro line 5 and get down at HEPING PARK” exit B, go to right side ang cross the road, go directly to your left side you can see the golden building. Just go straight to that golden building. That’s the NEW CENTURY HOTEL. I like the facility the hotel provides.