Hotel Dengan spa di Hubei, China

This hotel is extremely convenient, being very close to the airport, which made our travel much easier. At the beginning of our stay there were a few issues and we had to change rooms twice, but the customer service was excellent throughout. The staff were patient, responsive, and genuinely helpful in resolving everything quickly. The amenities were a big plus the gym was well-equipped, and the free laundry service was very convenient. Breakfast was also a highlight, with a very good buffet offering plenty of options. Overall, despite the initial hiccups, the great service and facilities made this a very comfortable and enjoyable stay. Would happily stay again.

During my stay, I especially want to thank Danna, a hotel staff member, for her thoughtful service and professional demeanor. From check-in to check-out, she was consistently patient, meticulous, warm, and attentive. She promptly responded to inquiries and needs, handling them appropriately. She was diligent, responsible, and communicated with politeness and grace. She not only focused on service efficiency but also fully considered guests' feelings and privacy, making us feel incredibly secure and comfortable. The entire stay was made even smoother and more enjoyable by her dedicated service. Her professionalism and service awareness were truly outstanding. She was a wonderfully comforting presence that significantly enhanced this trip. Highly recommended, and I look forward to seeing her again next time.

This is a really nice hotel! I stayed at two Sheratons on this trip, and both were excellent. The service truly stands out. The security guards at the entrance were all very polite and professional. The hotel even offered complimentary breakfast for my child and supper at the executive lounge. Our butler was also incredibly kind, always asking what services we needed. I definitely prefer big-brand hotels; the service, bedding, and overall sense of relaxation are just completely different. The breakfast was absolutely delicious – hot dry noodles, beef noodles, and guokui, among others, were all so satisfying! If I go to Wuhan again, I'll definitely choose a Sheraton. It left a lasting impression! Despite a lot of guests, you wouldn't know it when you're in your room at night. No matter how carefully you listen, you won't hear anyone in the surrounding rooms – it's incredibly quiet, ensuring great sleep quality! The location is also excellent, very close to Hankou Railway Station, and directly downstairs are Wanda Plaza and a supermarket. I also want to commend the hotel lobby for having a photo exhibition area called 'Wuhan Memories.' I think this shows the hotel's respect and understanding for this glorious city. I spent a long time looking at every single photo with my child, learning about the history. I personally found it to be a wonderful touch!

This hotel/retreat is an incredibly special place, and I feel so grateful to have come across it in my travels, as it will hold a special place in my memory! I have a strong feeling that I will be back (possibly many times!) in the future. I cannot say enough good things about it, whether it be the beautiful architectural design of the buildings and landscaping of the property, the gorgeous cafe, the zen-like room aesthetic, the calm and nourishing atmosphere of the whole place, the incredibly kind staff, and the nourishing and delicious food (which is made with great attention and care paid to the ingredients (most of which are grown on the farm), and their healing principles according to the elements and Chinese medicine nutrition)). There are free evening healing offerings too, including sound healing, card reading, and other thing, which bring guests together to experience collectively as well, in a beautiful retreat center room. The cafe/lobby building is such a pretty and welcoming space, one could easily spend hours enjoying a conversation or reading a book, or petting one of the many adorable cats that roam the property. Even walking along the meandering path to the hotel from the main road is a beautiful experience, winding through tea fields in this magical valley at the base of steep mountains surrounding it. I have stayed at a number of hotels in China during my travels, but this place is by far my favorite of all of them, for its authentic feel and heartfelt warmth. It truly is a uniquely powerful place for healing and restoration, nestled in such a picturesque, quiet hillside of Wudang mountain!!

The hotel bedding was very comfortable, and the overall service, from the front desk to housekeeping, was excellent. They were very responsive to all requests. This time, Hans at the front desk was particularly helpful; he arranged an extra bed for us, provided a complimentary breakfast for the child, and pre-registered our car plate. Everything went smoothly! Two days weren't enough, so we extended our stay for another two nights.

Great location and decent room. I especially loved the small patio on the 5th floor, which offered fantastic views of Parrot Island (Yingwuzhou) and the Wuhan Yangtze River Bridge. My kids enjoyed the amusement park directly across the street. I even commented on how nice the lights looked from our side at night, only to realize when I went downstairs that they were coming from the residential building right next to us!

There's a large shopping mall nearby, which is really convenient for shopping. They also offer free shuttle service to and from Wuhan Station. Plus, it's just a few minutes' walk to Metro Line 5, making it super easy to get around. The breakfast is pretty good too.

The hotel's location is fantastic, right by the Riverside Park, offering picturesque views. The service is excellent, and I highly recommend the river-view pool – it was a delightful experience to exercise with such beautiful scenery. Free parking for private cars is a plus, and the charging facilities are very convenient. This hotel is ideally located and truly the best five-star hotel with river views. It would be even better if the breakfast selection had more variety. Although the booking information was slightly different, the room rate included a double breakfast and a complimentary double dinner set, which tasted great, and the service was excellent. At just over 700, the double room offers great value for money. I'll definitely stay at The Westin again next time I'm in Yichang.

This stay was great! The location of the hotel is excellent, the transportation is convenient, and the surrounding area is full of food, drink and fun. The front desk service was warm and thoughtful and the check-in was quick. The room was spacious and bright, the bedding was comfortable, the sanitation was spotless, and the sound insulation was very good. The breakfast is rich in variety, both Chinese and Western, and tastes good. In short, the price is super high, I will choose here next time, I highly recommend it to all friends!

This was my second Ritz-Carlton stay, after Sanya. Before my arrival, the concierge proactively reached out via WeChat, providing detailed information about the hotel and its surroundings. Upon arrival, staff immediately helped with my luggage and even offered to deliver it to my room. During check-in, they kindly asked if I needed a late checkout and extended it until 3 PM, which was absolutely fantastic! 👍 The high-rise lobby offers breathtaking views, with the city skyline and river stretching as far as the eye can see. Although it's a newly opened hotel, there were no strange odors in the room. The decor and lighting directly opposite the entrance immediately caught my eye. The bedding was very comfortable, and the amenities were from Diptyque, ensuring quality. Welcome fruits were provided, and turndown service included a thoughtful local cultural refrigerator magnet. For in-room dining, I ordered a burger and beef noodles, both of which were delicious. The most memorable part of breakfast was the cold brew – truly refreshing on a summer day. Upon checkout, they generously let me keep the room key card as a souvenir. If I ever have the chance to bring my family to Wuhan again, I'll definitely stay here.