Hotel Dengan Spa di Jilin, China

The front desk staff were quick and professional. We even got a room upgrade! The hotel's location is great, close to the North Scenic Area, and there are plenty of restaurants nearby. The breakfast had a good variety and tasted delicious. The environment is exquisite and comfortable, and the hygiene is clean and tidy. The hotel staff were exceptionally nice, especially the front desk lady. During the 817 Rice Festival, it was impossible to find a taxi, so the hotel even arranged a car to pick us up.

The location is about a ten-minute drive from the town center, which was fine for us since we rarely go out at night with our child. The room environment was nice, though there was still a slight scent of renovation. They did provide an air purifier and a humidifier. The heating was excellent, so much so that we could wear short sleeves and shorts. My favorite part was the hairdryer – it was really powerful! The shower had great hot water pressure and was stable. I hope they can add an extra large trash can in the room in the future. Also, after using the bath mat on the first day, it wasn't replaced on the second day, which made the bathroom quite wet. A new one was only provided on the third day.

Great staff, great place to stay for visiting the Great Wall scenic sections.  Good breakfast.

Subject: An Exceptional Stay Defined by Remarkable Service and Comfort I recently had the pleasure of staying at this hotel, and it was truly an exceptional experience from start to finish. The level of service here is world-class, particularly the housekeeping team. When I found my room a bit too warm and realized the windows were fixed, the staff proactively provided a fan to improve airflow. This, combined with the in-room humidifier, ensured a perfect night’s sleep. The room amenities were also incredibly thoughtful and comprehensive. The hotel facilities are a major highlight. The hot springs offer an impressive variety of both indoor and outdoor pools. Furthermore, the logistics are handled seamlessly; the shuttle service to and from the High-Speed Rail station was very convenient. For those visiting Changbaishan, the hotel offers a direct bus service (provided you have a ticket), which made my trip stress-free. I want to extend my sincere gratitude to Da Ling and Yin Ling. Their attentive care and constant check-ins throughout my stay made me feel truly valued and were the highlights of my trip. The dining experience was equally impressive. The breakfast buffet featured a wide variety of delicious options, and the on-site restaurant served a diverse menu where every dish was flavorful. Overall, I am thoroughly impressed. I will certainly choose to stay here again on my next visit.

The hotel service was absolutely wonderful! When we checked in, the front desk saw we were cold and immediately offered us warm bottled water. Our room was beautiful, clean, and very comfortable. When we went to the hot springs, the staff member managing the area was so enthusiastic. She constantly reminded us to be safe and even specially guided us to try the outdoor hot springs, which was a 100% amazing experience. Despite the cold weather, we truly felt the warmth and hospitality from the hot springs staff. She even helped us take a group photo – fantastic! 👍 Breakfast was also excellent, with delicious food and even frozen sliced pears. Next time I come to Changbai Mountain, this hotel will definitely be my first choice.

Its basically a spa, getting in and out of the spa is very troublesome as they keep your shoe as hostage and you are required to queue to check for payment every time you need to leave the hotel which is extremely time consuming. not suitable for family holiday hotel. Alot of additional charges especially for kids using the sauna.

The service staff are rather cold & stern unlike people from Harbin City whom are generally more customer centric and warm. Rooms are very clean and new but they don't cleanup rooms even when we stayed for 2 nights, as our rubbish were not cleared. The hotels do not have direct access to hot spring center as we need to walk out of the building to access the other building next to it which is equipped with hot spring except for morning breakfast that their 3rd floor staff canteen will be open for hotel guests to access. There's no bell boy & nobody assist on the luggages. We checked in on a very cold night and didnt get to walked to the 网红墙 as it's about 1km walking distance. They are not near to any convenient chains, but there's a local mart just right across if only getting basic stuff.

Service: The butler-style service was excellent. Our butlers, Shanqiu and Songyue, were always available to answer questions and replied quickly. They were very prompt in resolving issues and proactively asked about our itinerary to remind us and help book shuttle buses for our outings. Facilities: While the hotel's hardware might not be the absolute newest, unlike some of the smart hotels under HUAZHU, the rooms are spacious, and all basic amenities meet travel needs. The housekeeping was very clean. The cleaning lady was incredibly warm and humorous and met our requests very promptly. Regarding our package benefits: Our hotel package was essentially all-inclusive, except for Changbai Mountain entrance tickets, main meals, and other personalized expenses. The hotel has a cute pet park where you can feed deer and a snow park for kids to play in. Our package also included skiing and snowmobiling experiences. The facilities at Heping Ski Resort were quite good, and it wasn't crowded when we went. We hired a coach for our child, while the adults just took photos. We even got to play in the powder snow on the snowmobiles, which felt quite worthwhile. Dining: For our main meals, we primarily ate at the Chinese restaurant on the second floor and the buffet restaurant on the first floor. Here, the service was definitely better than the food. The ingredients were clean and fresh, and taste is subjective. The prices were typical for a hotel of this caliber. The Chinese restaurant specializes in fresh ingredients from Northeast China and Changbai Mountain, offering ginseng and venison. Coming from a region with bolder flavors, we found it a bit too bland. The first-floor buffet offered Brazilian BBQ and small hot pots, both with normal flavors, and you could certainly eat your fill. Hot Springs: This truly deserves praise! Crown members could simply go downstairs in their bathrobes and swimsuits to enjoy the hot springs an unlimited number of times. Our child, who stayed for three days, went three times. It felt amazing to soak after hiking and skiing. The service inside the hot springs was also great; they provided free anti-slip socks for children and waterproof phone pouches. There were also snacks available at reasonable prices. In summary, the service is commendable. For those who want a worry-free and excellent experience, I highly recommend it!

Very big spacious and comfortable room. The room TV has many channels. Better than many other hotels. Even though the TV channels are all Chinese based. Is still a very good choice of TV channels. Has an excellent breakfast spread. So many choices of food. Better than many other hotels. The front office reception even offered us free sauna for all 4 of us. But we did not manage to take it up as we did not have the time.

My stay here was incredibly satisfying, completely exceeding my expectations! The room was spotless and tidy, with soft, comfortable bedding. The bathroom was odor-free, had plenty of hot water, and a stable temperature. The location is very convenient, with easy access to transportation and dining options, making getting around super hassle-free. The front desk staff were warm and attentive, handling check-in and check-out efficiently. They were also very helpful and answered all my questions, which was a lovely touch. The hotel facilities are excellent; the Wi-Fi is fast, and the air conditioning is quiet, so it didn't disturb my rest. Overall, it offers great value for money. I highly recommend it to everyone and will definitely choose to stay here again next time I visit!