Hotel Dengan Spa di Xinjiang, China

Our stay here was absolutely perfect! The staff were incredibly warm and attentive throughout, from helping with our luggage to answering all our questions about the area – their attention to detail made everything feel so welcoming. Our room was spotlessly clean, and the underfloor heating was a godsend; even in -40 degree Hemu, we could walk around barefoot comfortably, completely escaping the winter chill. The sight of snow-covered cabins and birch forests, especially with the morning mist, felt like something out of a fairytale, and every photo we took looked stunning. The hotel's location is also super convenient for exploring; getting to the old village by bus was a breeze. Combined with the heartwarming service and comfortable accommodation, this made our Hemu trip truly unforgettable. I've already recommended it to friends planning to visit!

A very beautiful hotel, except for its somewhat remote location, everything else is great. Regarding the guest rooms, I would appreciate it if the bathroom near the entrance had hand soap and hand towels; otherwise, it felt very inconvenient. Most people wash their hands and rinse their mouths immediately upon entering a room, and without hand soap or anything to use, you have to go into the master bedroom's bathroom to find these items, which is a bit frustrating. How could a hotel with such excellent facilities overlook these small details? The private hot spring had good water flow and temperature, and you could even smell the characteristic mineral water aroma. However, the hot water came out very slowly from the sink, and the shower water was inconsistent in temperature. Finally, the TV couldn't play any programs due to a persistent network problem; I ended up only being able to stream content from a mobile app.

Love this hotel, clean and new facilities. Everyone was friendly and helpful especially Manson who help arrange a driver for our day trip to Lake Karakul. Highly recommended hotel. The breakfast spread had a wide variety of local food. There is free self service laundry facility. The hotel provides free airport transfers. The hotel is about 15rmb taxi distance to most tourist sites.

Although it's an established hotel, it has a great location, very close to the Grand Bazaar and within walking distance of nearby restaurants. The front desk lady, Ms. Aiman, is beautiful and friendly! 🌹I love her so much! 🌹She upgraded me to a junior suite, which was quiet, safe, and comfortable. It was amazing! 👍🏻👍🏻👍🏻 The housekeeper was a senior employee and a beautiful young woman, equally attentive and enthusiastic. This made my stay feel safe and secure during this trip, and it was a very pleasant stay! The hotel has a very high occupancy rate, and it would be even better if the breakfast menu featured more Xinjiang specialties. Overall, it's very good! 👍🏻👍🏻👍🏻

Our stay with my parents and children was absolutely perfect this time! The hotel environment is elegant and serene, the room is spacious and tidy, and the bedding is soft and comfortable, ensuring I had a great night's sleep. The staff were warm and professional, always ready to assist, which I greatly appreciated. The food was abundant and delicious, with breakfast being particularly outstanding. The facilities are comprehensive and modern, showcasing high quality throughout. Plus, they offer airport transfer service! Highly recommended; I'll definitely choose this hotel again next time I'm in Urumqi! Service: A special shout-out to waiter Xiao Ka (Little Card) for excellent service. Thank you!

This is our second year skiing in Genting, and we decided to try the newly opened Conrad Hotel, booking two nights. A special thanks to Li Kexin for her incredibly attentive service and care from the beginning to the end of our trip. She even helped us get a room upgrade, providing a more comfortable environment and experience for my family and me. Other staff members we encountered, such as those at the Executive Lounge, Chinese restaurant, pool, and ski rental shop, were all warm and friendly. This was a significant improvement compared to our experience last year here. The hardware facilities also surpassed other local hotels. It's just across the road from the West Grand Hall, and there's a shuttle service to the East Grand Hall. The food at both restaurants and the Executive Lounge suited everyone's taste. We're already looking forward to coming back next year and staying a few extra days!

A truly wonderful stay that exceeded all expectations! We stayed in different hotels in Tashkurgan County over three days, and only Snow Crown deserves a full five-star rating! Excellent Location: The hotel is perfectly situated. Turn right outside and you'll be right on the Panlong Ancient Trail, the Khunjerab Pass, and the various attractions of the Wakhan Corridor. A key point is that there's a gas station right at the door. Travelers should definitely choose a hotel close to a gas station; there are no gas stations along the way to the attractions, so be sure to fill up before setting off. Outside the window, the wetlands and snow-capped mountains offer breathtaking views. Even at night, when there aren't any sandstorms, you can see the stars. Attentive Service: Of the three hotels we stayed at, only Snow Crown had the concierge take the initiative to help with our luggage from the moment we got off the bus. The front desk staff, both Tajik men and women, spoke fluent Chinese and asked if we were traveling for pleasure or business, and recommended itineraries. They also helped us carry our luggage to the car upon check-out and gave us a gift. Room Cleanliness: The room was larger than expected, very clean and tidy, with no odors. Besides the oxygen machine, it also had a humidifier, which is incredibly important for mainland travelers. The room's toiletries were all disposable Chando products, not the kind that come in refillable bottles. They were genuine and smelled great. Two face masks were also provided with the room. The bedding was soft and comfortable, and I slept soundly. The bathroom had separate wet and dry areas, and the water pressure was strong, making for a very comfortable shower. Full Facilities: There was a gym and swimming pool, but I didn't have time to use them. The laundry room was especially noteworthy, with more than double the number of machines compared to other hotels. There was also a free billiards room and karaoke. In the evening, you could choose between Chinese food or yak hotpot, both conveniently located right outside the hotel. The breakfast was more varied and delicious than at other hotels. This trip was made even better by choosing this hotel. I will definitely stay here again and recommend it to friends!

Definitely a safe bet! The butler service was very attentive, reminding us in advance about self-driving precautions for check-in. The hotel has a large parking lot right at the entrance, unlike other places where you have to drag your luggage a long way. In the morning, you can see the 'Rizhao Jinshan' (golden peak in the morning sun) right from the hotel entrance, no need to even go to a viewpoint. A great experience, looking forward to our next visit!

The hotel only focuses on the visual design, but it is flashy and not practical! I felt that I had chosen the right place when I checked in, but I would never stay there again after I stayed there! Hotels should still be people-oriented. There are many inconveniences when staying there. You can only hang 3 or 4 pieces of clothes. There is no place to dry clothes after washing. The hot water is not hot. The drain is higher than the door. The water is stored and flows to the toilet area next to it. There is no place to put any bags or suitcases. They can only be thrown on the ground. There is only one chair in the double room. Alas, if the designer himself lives there, he will probably complain about himself!

This stay was very satisfying! The front desk service was warm and thoughtful, the check-in was efficient and fast, and the room type was upgraded. The room is spacious and bright, the decoration style is simple and elegant, the bedding is soft and comfortable, the hygiene details are impeccable, and even the corners are spotless. The facilities are complete, including smart toilets, high-speed WiFi and mini bars. The sound insulation effect is also great, and there is no interference from the outside world. The hotel is in a prime location, with convenient dining and shopping around. It takes only 10 minutes to get to the scenic spot by taxi. The breakfast is rich in variety, with a reasonable combination of Chinese and Western styles, especially the freshly cooked noodles and freshly ground coffee. A small gift was also given at check-out, which made me feel warm. The overall cost-effectiveness is super high. It is highly recommended for business travel or tourism vacation. I will definitely choose it again next time I come to this city!