Overview
Marketed as a five-star establishment, this hotel falls significantly short of that standard, offering an experience more in line with a 3-star property at best. However, the excellent value for money creates a compelling proposition for budget-conscious travelers.
Location
The location truly stands out as exceptional (AAA), situated within a small shopping center which provides convenience but comes with notable drawbacks.
Room Quality
Linens: The towels are noticeably dated and in need of replacement
Infrastructure: Air conditioning systems are subpar
Noise Insulation: Virtually non-existent, particularly problematic given the hotel's location
Noise Issues
Upper Floors: Clearly audible gym classes from the shopping center
First Floor: Additional disturbance from restaurant and bar equipment (mixers and other kitchen equipment)
Overall: Inadequate soundproofing throughout the property
Dining Experience
Breakfast Quality: Decent but basic
Beverages: Filtered coffee only (no espresso options or cappuccinos)
Positives: Fresh fruit juices available
Food Safety Concern: Cold cuts and cheeses are not properly refrigerated (not kept on ice or cooled), raising concerns in the hot climate
Staff
General Demeanor: Kind and courteous
Responsiveness: Very attentive when directly engaged
Breakfast Service: Staff frequently distracted by personal cell phones, creating an unprofessional impression
Value Assessment
Despite its five-star classification, this hotel delivers an experience more aligned with a good three-star establishment. However, the value for money is excellent, making it a worthwhile option for travelers who can tolerate the noted deficiencies. The combination of prime location and affordable pricing compensates somewhat for the shortcomings in amenities and service.
Очень аутентичный отель!! С виду не приметный , но уже на входе понимаешь что здесь поработал дизайнер. Большой номер с огромной кроватью. В номере есть сейф, минибар, фен…. Завтрак приносится на отдельных подносах, индивидуально. Очень рекомендую. Если не хотите стандартный отель, берите Factory, не пожалеете.
Sehr zu empfehlen, top Restaurant im Hotel, Fantastischer Service von der Reception bis zum Housekeeping, schöner Innenhof, lädt zum verweilen ein. Wir kommen sehr sehr gerne wieder
Service was great, very friendly. Located behind one of the best shopping centre in Asunción in the financial district. A roof bar with a pool is the best part. Good food until 1am. Breakfast is great.
I am very happy with this hotel. I arrived in the city quite early so I asked if I could leave my luggage with them until check in time. They kindly agreed to this.
All of the staff are excellent, professional and efficient.
The room was spacious and clean. It was serviced every day I was there and towels were changed daily. There was a fridge in the room and the bottled water was restocked every day. There was also lots of room in the fridge for other drinks etc
The breakfast was the best I have encountered on this South American trip. It included eggs, meats, cheese, bread, cakes, fruit juice, coffee and more
I used their laundry service. I left it with them in the morning and everything was hanging up in my room when I returned in the late afternoon.
The location was perfect, a short walk from many sights including the river, cathedral, Government Buildings and the Railway Museum. It's easy to get a Taxi, Uber or Bolt to any part of the city or beyond. It was about a 15 minute trip to the Coach Station.
I would highly recommend this excellent Hotel. Thank you
We had a really nice experience. The hotel is located in a good area and is very accessible. The staff is polite. The hotel includes a pool, sauna, wellness services and a gym. The rooms are spacious.
The Hotel was nice, breakfast could have been better.
Sangat Baik
2 ulasan
8.9/10
Harga bermula
€ 82
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Bar di Gran Asuncion
Terokai Ulasan Tetamu Hotel di Gran Asuncion
Lihat semua
8.9/10
Very Good
GGuest UserWe stayed at the FIVE Hotel again. The room wasn't allocated away from the elevator as requested. But we were still very satisfied. The beds are super comfortable, the room very clean. The staff at reception are very friendly and now speak English. Unfortunately, the service at the pool bars is a bit different. There was no service at one pool. It was also not possible to place an order. I had to go through the whole hotel to the other bar to get drinks. In the evening it is very nice to sit at the bar. Unfortunately, the cocktail was very bad. Since we have had better experiences here, we will book here again.
KKarenSome of my clothes are missing. I have one very expensive shirt two pairs of pants and one bikini bottom all missing for my room. Food is terrible here at least breakfast is terrible. If it costs extra don't bother eat somewhere else. All they do is stick your food in the microwave. Coffee wasn't hot omelette was disgusting with a ton of raw onions in it and some disgusting cheese.As for the pool it's in a great location but quite shallow and not heated. The room is barely okay it's not really a Hilton quality room. People that work in the restaurant are grossly incompetent. They serve rawish bacon and if you want something cooked to hotter they shove everything in the microwave. I would stay here again because of the location but lock your suitcase. I put stuff in the safe and I would imagine that would have been stolen had I not locked the outside of the safe with my own locks and chains. I've never had clothes stolen from a hotel before I asked to speak to the manager but the front desk was not helpful. I had to go to the mall to buy a new shirt. The nicest thing about this hotel is a lobby. I heard that the adjacent restaurant was very good but they had bankers hours. Who closes on a Sunday at a hotel after 5:00? I'll tell you who somebody who has an allergy to money
AAdrian (London)I am very happy with this hotel. I arrived in the city quite early so I asked if I could leave my luggage with them until check in time. They kindly agreed to this.
All of the staff are excellent, professional and efficient.
The room was spacious and clean. It was serviced every day I was there and towels were changed daily. There was a fridge in the room and the bottled water was restocked every day. There was also lots of room in the fridge for other drinks etc
The breakfast was the best I have encountered on this South American trip. It included eggs, meats, cheese, bread, cakes, fruit juice, coffee and more
I used their laundry service. I left it with them in the morning and everything was hanging up in my room when I returned in the late afternoon.
The location was perfect, a short walk from many sights including the river, cathedral, Government Buildings and the Railway Museum. It's easy to get a Taxi, Uber or Bolt to any part of the city or beyond. It was about a 15 minute trip to the Coach Station.
I would highly recommend this excellent Hotel. Thank you
GGuest UserWir waren schon mehrfach in diesem Hotel. Das Preis-Leistung Verhältnis ist sehr gut. Das Frühstück einfach dafür das Buffet am Mittag sehr lecker. Die Lage ist ebenfalls sehr gut in der Nähe vom Präsidentenpalast, Strand, Migraciones etc.
MMintonsThe location is very good. There is a shopping mall next door and another shopping mall just a few minutes walk away.
There is a rooftop bar on the hotel's rooftop, with a great view and very reasonable prices.
TTomNice place to stay lots of cool people at the hostel and nice staff. Very close to the inner city. Cats are very adorable. Only complaint is I wish the secondary bathroom light stayed on for more than three milliseconds
OOlivier PIERARDService was great, very friendly. Located behind one of the best shopping centre in Asunción in the financial district. A roof bar with a pool is the best part. Good food until 1am. Breakfast is great.
MMarco1894Das Zimmer war hervorragend und der Ausblick vom Schreibtisch (Arbeitsplatz) phänomenal. Auch der Pool ist eine Augenweide. Wie auch das Steakrestaurant nebenan. Einziges Manko für mich: Das Frühstück. Ich habe schon einige Hotels in Asuncion besucht und das Frühstück in diesem Hotel ist für meinen Geschmack allenfalls passabel. Die Rühreier waren ungenießbar (was mir auch meine Begleitung bestätigt hat), es gab keinen Speck und selbst der Kaffee schmeckte nicht. Folglich habe ich mich auf Kuchen / Süßteile und Obst beschränkt. Hier ist definitiv noch viel Luft nach oben. Ansonsten aber top.
ЖЖанна БVery authentic hotel!! Looking unacceptable, but already at the entrance you understand that the designer worked here. A large room with a huge bed. In the room there is a safe, minibar, fan.... Breakfast is brought on separate dishes, individually. Very recommended. If you don 't want a standard hotel, take Factory, you won 't regret it.
EElvin’sThe hotel is a beautiful building that stands out from other houses in Asuncion. Luxurious interior decoration, the interior is worthy of photography. Nice rooms. Very tasty breakfasts. Friendly staff. The only negative is the lack of slippers and shoehorns in the rooms.
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