Hotel Dengan spa di La Altagracia, Dominican Republic

The environment is beautiful, and the staff are very welcoming. There's also a wide variety of food available. It's a great place to stay for several days, and they have many shows. I'll definitely visit this hotel again if I have the chance. It's perfect for a family trip with kids.

Honestly, I had underestimated this accommodation because of the rate, but yes, I was wrong. The cleanliness is incredible, absolutely spotless, and the customer service is just as good. From the moment I arrived, the attention from Yajaira, the staff at the adults-only bar, and the snack bar made my solo trip delightful. And what can I say, I got to enjoy a spectacular beach... If you're used to trips with a gourmet dining experience, this isn't your place, but otherwise, it was very good. 💫

The majestic elegance is beautiful!!! Very clean, rooms are very nice. The average rating was because we paid extra for “Elegance club” adult only. This was our 29th anniversary and we wanted it to be kid free. We searched for a hotel that had adult only amenities. When we showed up at the hotel they told us those rooms were sold out in the adult only section. That was disappointing since we paid for that section. We were still able to use the amenities but they were two buildings away. We booked months in advance so that was disappointing. They did give us a voucher for $200.00. To be used towards a $360.00 massage. But we would have loved the room in adult only section instead. The drinks were great! The food average. Entertainment average. The staff-some were great but I would say around 90% don’t even acknowledge you with even a hello. Overall though the place is beautiful! The pools are well maintained and had a great vacation overall.

Upon arrival i found out that Trip.com botch my reservation. i booked a garden suite that offered a king bed or two doubles. My search was 1 room 2 adults i was giving Punta Cana. princess suites. the resort refuse to check me and my sister in because a phone rep told me that my booking was good for two. had to use my spending money to pay extra cause Trip.com did not put my sister on the booking. food was nasty, cold and picked over. fresh food was not put out often enough. Flies were all over the food. wait staff at the steak house was rude and nasty. Refuse to correct my order after they messed it up. Spent an entire night hungry. beautiful spot but will never go to this resort again nor will i book with trip.com

This was our first time in Dominicana and we chose this hotel because our tour operator said it was new and we actually liked the pics (they are real by the way, not like in the majority of the hotels where they post only the best to attract guests). First thing that impressed us was that all staff was wearing masks at all times everywhere: inside and outside! No matter if they were showing sport exercises, cleaning or dancing in the lobby in the evening, they were always in masks! Then sanitizers everywhere . Temperature control at the entrance to the hotel and to all restaurants. The staff also makes sure you are wearing a mask and gloves when picking food. Everyone was polite helping and smiling all the time. I will name only some people here just because I didn't take photos of all names, so sorry if I didn't name you. All receptionists were ready to help and solve any problem you have. Bieavenido (thanks for late night talk, now I know when is the Independence day in Dominicana!😊). All our requests were satisfied within 5-15minutes (not Dominican minutes👆🤣). Guys at the restaurant all who were welcoming, thank you for giving us masks and gloves when we were too overwhelmed with holiday activities and forgot to get them🙈. Thank you for always wishing us good morning, nice day and smiling! Guys who take orders inside the restaurants and my Spanish teachers😅 Ramon, Antonio, Wilsoooooon Rincon, muchos gracias! They always ask you how you are, remember your orders and bring them before you think about it. Mariia Soriano and Andy from lobby bar- the smiliest girl and boy ever! Thank you for your Russian and Ukrainian, keep learning, next time I come I will check up on your progress! 🤣 Animation team- you are beyond human abilities!!! Fly yoga, yoga on surf boards, volleyball, water polo(I think it was water polo😅), water bikes in the swimming pool, sexy dancing, jumping on little trampolines..Ruben & Jason, my sister Debora(best breeds from you!❤)and my evening salsa teacher Coca -Cola(don't lose uno in bachata anymore😉). Love you guys! 🥰 I will always remember all of you, how you invited to take part in the activities, how you were showing everything step by step, your patience, your unique personalities. The best chef on this planet Wander Montilla with amazingly beautifully looking and heavenly tasting dishes. 😋 Thank you for your unforgettable dinner at the stake house restaurant! Also, the cooking show in Asian restaurant is worth seeing! The food is amazing and the products are high quality. We are more than happy with our rest!

Like most all-inclusive resorts, the food and drink quality isn't great. Don't go in expecting anything different. Even the themed restaurants offer very mediocre food and drinks. There's plenty of it, but not much quality. The facilities are in excellent condition. The suites are always clean and well-maintained. The service, in general, is okay. It's important to bring small bills for tips, as the service always improves when you do. The staff always expect to be tipped. Another point to consider is the size of the complex. Since it's so large, we had to take internal transportation to get to the beach or for breakfast, for example. One area for improvement is that they could do a better job promoting the available attractions, both included and extra. Because the resort is so big and has so many guests, personalized service is more difficult. But overall, it was worth it for the value.

We had such a positive experience at this hotel that we decided to book it again for our last night in the Dominican Republic. The resort is peaceful, featuring saltwater pools, private sea access via a ladder, and crystal-clear waters. A special thanks to Elisabeth, who made us feel right at home and handled our requests with great flexibility and positivity. Breakfast is not a buffet but à la carte, with excellent quality. Amazing sunsets! The location is strategic for visiting Dominicus and Bayahibe. We would definitely return if given the opportunity.

One of the most complete and well-organized hotels I have visited, excellent facilities, superior, pleasant services, extremely good food, super special treatment from the collaborators, thanks to Mrs. Anny, very attentive and kind, I give her a 1 million rating for the way she treated me and my wife.

I had a wonderful experience at Caribe Deluxe Princess. Traveling solo felt easy thanks to the warm and welcoming staff and animation team. A special thank you to Eunice for her kindness and positive energy and Xavier from the animation team for keeping things fun. Also Belkys, who cleaned my room and was incredibly sweet. The resort is beautiful and well maintained, with a great evening atmosphere in the lobby. The buffet was good, and while some items were repetitive, the options were plenty. I also tried the Dominican à la carte restaurant, which I really enjoyed. The beach and the sunrise were absolutely spectacular. Overall, a great stay from start to finish and I would definitely return. Thank you ❤️

The hotel does not look like the pictures. When I got yo my room, on the first night my room smelled of urine, as if person who was belied me peed and the hotel doesn’t clean it. It was unbearable, I had to ask reception to come and sort it out because I wasnt going to be able to sleep with that smell. The housekeeper came and she swiped the floor and it was much better. The toilet handle was broken despite the water flushing. The room smelled out humidity. Not very sure of they changed the sheets needles I got there or even after. The food was all artificial food, nothing organic. All drinks were from those sachets. Even the sprite tasted different :/ On NYE the food was much better, there were good choices, but still artificial. Overall, it wasn’t that bad, a lot of people seemed to be okay with it. I am very picky so I notice everything.