Hotel Dengan spa di Andalusia, Spain

This hotel is punching above its weight and winning. The staff are all really friendly and really take pride in making sure your stay goes well. While on holiday I had a problem with my suitcase not wanting to unlock (likely due to being thrown about in the plane). The staff helped me and found a solution to get inside by cutting the tags and smoothing them off to avoid injury. Without which I'd have had no clothes for the trip. While in Spain we had the national power outage which was totally beyond anyone's control. The staff handled this the best they possibly could. Allowing us to gather water from the pool to aid with flushing toilets, which were affected by the power outage. Providing us with candles and matches. As well as the rooms having a torch inside. When the power came back on, they organised a get-together with complimentary drinks and nibbles to thank us for our patience. This was a lovely touch even though this wasn't the hotels fault. The room I stayed in had recently been renovated and I was so impressed by the new design and choices that had been made. The resort was kept clean all the time by the fantastic cleaning team who were always doing something. All members of staff were friendly and were on board with the hotels pledge to reduce its environmental impact. The hotel doesn't have dedicated parking but on street free parking is so easy to find between the hotel and the park that this isn't an issue. The location is minutes away from the seafront and a selection of places to get breakfast and other meals. I've been to this hotel before, but I've seen a real improvement this year in how Sahara Sunset is being ran. I look forward to seeing how they continue to develop.

We spent four unforgettable days and three nights at the Seda Club Hotel in Granada. From the moment we arrived, the service was impeccable, with Ms. Martha providing a warm and welcoming reception that instantly made us feel at home. The personalized check-in process with Martha was exceptional, complete with a welcome drink and detailed information about the hotel's offerings and local attractions. Her kindness, patience, and respectful demeanor left a lasting impression. The breakfast crew, particularly Rafael, were outstanding. Despite attending to multiple tables, Rafael provided swift and efficient service. We also appreciated his exceptional service during dinner on one of the evenings. Special mentions go to Pablo, who provided excellent service on our departure day, and Imma, who made our checkout process smooth and warm. The concierge team, who assisted us with our bags and escorted us to the taxi, were also noteworthy. The staff at Seda Club Hotel truly made our stay special. Our beautifully decorated hotel room showcased evident thought and attention to detail in its design. Every corner of the room featured fine touches and small details that added to its charm. One minor suggestion for improvement: the coffee and kettle cabinet was slightly cramped, and we were concerned that the steam from boiling water might affect the glass shelves and surrounding food. Overall, our stay at the Seda Club Hotel was truly memorable, and we highly recommend it to anyone seeking exceptional service and accommodations in Granada.

I’m usually staying at Ritual hotel when in Torremolinos and always had a great experience… No this time when I didn’t see staff members at the reception being more flexible in order to satisfy customers request and experience. When I made the reservation, specifying a strong preference for a room not located to the ground floor, upon arrival and check-in I was informed but the front desk that my assigned room was on the ground floor, directly contradicting the preference I had clearly stated in the booking notes. I immediately raised the issue to the hotel staff reminding them of my prior request and I was told that the hotel was fully booked and not other rooms were available. I strongly believe that my request could have been accommodated if they would have taken in consideration my enquiry during the room assessment … the clearly didn’t have mindset of customer centricity which was very disappointing.

Hotel was very clean and comfortable. Towels and bedding changed everyday. A bottle of water left in our room every day also tea and coffee. We only had breakfast but the selection was great cooked,continental, cereals, fruit coffee and juices. Staff were all very pleasant and happy to help. Pools were clean but cold Only down point was the distance to bars and restaurants Hotel is in a quiet part of Torremolinos so a bit of a walk. However right opposite a lovely beach Weather was good all the week apart from one day it rained Great holiday though.

This hotel is conveniently located within walking distance of Granada train station. The rooms are spacious, clean, and tidy, and it's easy to get to the main attractions from here. There's a rooftop pool with city views. The staff are friendly and can communicate in English. The hotel also provides complimentary bottled water, and there's free lemon-infused water in the lobby. Overall, it offers good value for money. The shower facilities are also excellent.

Brilliant holiday, ideal for winter getaways, indoor pool and jacuzzi. The hotel staff especially Reben were so friendly and helpful. The minor issue was fixed within 10 minutes of reporting to reception. Like the what's app to keep us informed

The staff service was excellent, the apartment was spotless, very clean, in a great location, and the value for money was fantastic. We will definitely be back!

This hotel is just a few minutes' walk from the Alhambra, which is a plus since it's right by the entrance to the attraction. Beyond that, there's not much to recommend. The breakfast wasn't good, and the service was just okay. Honestly, after experiencing this, I'd highly recommend staying at the Alhambra Palace Hotel instead, it's totally worth it. If they have availability, don't even hesitate. When I booked, the Alhambra Palace only had one night open. I wish I had known, I would have booked something in the city center for the second night. This hotel is up on the hill, which makes going out for meals inconvenient. There's also a tiny pool; I went up to look at the stars from there, but it was nothing special.

Second time at this hotel A tad pricey but so is the whole of Marbella! Love the rooftop pool and spa massages are the best I’ve ever had! Staff are super friendly and accommodating For an easy stay I would definitely return!

It was my first time staying in a capsule, and I must admit I was a bit apprehensive, but the experience was excellent. The capsules had everything one could need, and the shared bathrooms were very clean and well-stocked with all the necessary amenities. The hotel itself felt very futuristic, with digital faucets and automatic toilets. I highly recommend it!