Hotel Dengan spa di Castilla-La Mancha, Spain

Staying at Hotel Eurostars Palacio Buenavista felt like a quiet retreat. The little town itself is peaceful and noticeably cleaner than many other Spanish towns I’ve visited, which immediately set a pleasant tone for the stay. Everything felt orderly and calm, without the usual bustle. One thing I appreciated right away was the underground car park located directly beneath the hotel. It made arriving by car very convenient. From there, you take a lift up to the ground floor where reception is located, and then switch to another lift to reach your room. It’s a small detail, but the process felt organized and smooth. I arrived around noon, well before check-in time, and although my room wasn’t ready yet, the staff kindly allowed me to use the hotel facilities in the meantime. That flexibility made the early arrival feel easy rather than inconvenient. When I finally entered the room, it was exactly as the photos had promised—spacious, bright, and comfortable. There’s always a small risk that pictures online oversell reality, but in this case, the room truly lived up to expectations. During my stay, the local temperature was around 17–21°C, which was quite pleasant outside. However, the heating inside the hotel felt a bit too strong, making the room warmer than necessary at times. It wasn’t unbearable, but I did find myself wishing for a little more control over the temperature. The only other area that felt slightly underwhelming was the gym. It wasn’t unusable, but the equipment did look a bit dated. A refurbishment would definitely elevate the experience and better match the overall standard of the hotel. Overall, Hotel Eurostars Palacio Buenavista offered a peaceful setting, practical conveniences, and a room that delivered on its promise—just with slightly overenthusiastic heating and a fitness area that could use a refresh.

I made a last-minute decision to fly from Amsterdam to Madrid and then stop by Toledo. I booked this hotel on the bus from Madrid to Toledo; it was already 10 PM local time, and the booking was incredibly fast, confirmed instantly. I later learned this was through Ctrip's instant booking service. The hotel has a 24-hour front desk, which is much better than many small hotels that require a password to access floors. The hotel has an excellent location, right next to the cathedral. The overall design is very stylish, clean and tidy, and there are many rooms. The bed and pillows are very comfortable, not the floppy kind, and very new. There's a bathtub 🛁

Generally the stay was great. However the actual room was not the same as what was shown in the picture. It’s actually much smaller with much smaller balcony. We were quite displeased about it. Nonetheless the stay was good

The hotel is very good, it is large and the room we had was very comfortable. The breakfast was impressive and very rich. We hardly used the facilities because the cost of the Spa was very high and the issue of prices and so on was not very clear. The entrance to the hotel and the parking lot are also not very clear, things that are improved with a couple of signs.

We are a couple and, when check-out, the hotel has charged us 80 euros extra for the other person. I told them that no one had informed me of this when I checked in, nor when I used the hotel facilities. My question is: if the hotel is designed for two people, why don't they communicate it from the beginning, either when checking in or using the facilities? If two people are hosted, then only one person's breakfast and rights are included? I asked at the reception and suggested you to improve this, inform your customers in advance next time to avoid misunderstanding. I ask you: is this how Europeans do things? Is it not necessary to inform the customer in advance? The experience, which was very pleasant at first, has now been completely ruined. I will never come again.

Amazing place. Excellent facilities. Super spa. Fabulous staff. Not to be missed. Thank you and wish I could have stayed longer.

Top hotel well located in the heart of the village Very clean And well equipped

The hotel is very comfortable and comfortable.

This is a small town, we stayed here on the way to Madrid by car, this is the best hotel in the local area, fully equipped, beautiful environment, friendly staff, free parking in the yard, the price is very suitable. Because it is a small town, the occupancy rate of the hotel is very low. Surrounded by parks and residential areas, supermarkets and eating prices are also affordable, but the health situation is general, the hotel elevator has a strange smell, and there are flies in the place to eat outside. Wake up in the morning, there were three flies in the house, and I don't know how to come in.

The price is very high, the private club has the nature of the hotel, complete. Clean and hygienic, compared to very good, it is recommended to have a small partner to feel