Hotel Dengan spa di Occitanie, France

The hotel was exactly as the photos showed. I was surprised to be asked for 150 euros deposit, This needs to be more transparent before booking. It’s difficult to find where this wording appears. Also my room on the 5 floor was almost impossible to sleep in due to very strong cooking smells permeating my room, from where I’m not sure. A shame because the hotel is very convenient for the main railway station in Toulouse.

Poor value for money. Excellent welcome, but the bedding was the only positive. Poorly insulated room (outside and other rooms: I didn't sleep all night), shower complicated to use, only usable in bath mode, pools accessible free of charge without jets from 8 a.m. to 10 a.m. When I went there, I couldn't find access to the indoor pool, so I went to the outdoor pool, which was closed, and I locked myself out. The code didn't work, and there was no way to contact reception. Some guests let me in after 10 minutes outside. Friendly departure, but they didn't ask me if I had a good stay. Room cleanliness approximated (hair from previous guests). Disappointed, I wouldn't recommend this hotel. I think it was better maintained when it was the Vichy Spa.

The hotel has a beautiful facade and is very close to the Roman arena, museums and restaurants. The breakfast is great, the interior is very new and the staff are very friendly and helpful. Most speak good English. For a 5 star hotel and the price paid, I expected the room to be larger and a bit higher spec. However the beds were really comfortable. I didn’t expect to be questioned when I asked for extra coffee for the room or for the magnifying mirror in the bathroom to be hanging off the wall. Also disappointing was the chipped coffee cup we had at breakfast, though the food was first class, plentiful and varied. It’s a shame it is difficult to access by car and that parking is some distance away but then Nîmes is an ancient city with many narrow one way streets. All in all, we had a great stay and would recommend it to friends.

This is a very nice cheap hotel. Calling it a resort is definitely a stretch of the imagination. Very small pool, steam room, and Sauna. Everything was clean and orderly. Limited hours in pool and steam/ sauna. It probably saves significantly on power draw, so I understand, but not guest friendly. Front desk is only open from 15:00 to 18:00. Not guest friendly. Some of the pics are actually from the resort next door. Some false advertising. Beware. The €15 room service breakfast is probably the greatest value room service I have ever seen. Well worth it. Surprising even. 10€ self laundry is too much, and after 2plus hours in the dryer I just took my wet clothes to room and hung them to dry. Additionally, you self clean much of the room or pay 100€. No wifi in rooms. It's 2024. Time to upgrade. I would absolutely go back.

The rooms are very comfortable and the bed is very comfortable and it is very enjoyable! The breakfast is very good is complete!!

We really enjoyed our stay at Sowell Hotels Les Chevaliers. We booked a Deluxe room with a terrace and a view of the medieval fortress of Carcassonne, and we definitely did not regret it. At night, the fortress was beautifully illuminated, and the view from the terrace was absolutely stunning. The room itself was very nice. Even though it was -3°C outside, the room was warm thanks to the heating, and it felt very comfortable and cozy. Sleeping was also very comfortable. The room was quiet, and we did not hear any noise from other guests. We booked the room with breakfast. Breakfast was served as a buffet, with a good variety of food, all tasty and fresh. Everything was perfect. Thank you for a wonderful stay!

Clean - comfortable - an extra pillow would be nice for those who want one. The pool isn't 28 degrees but 25 degrees - in winter, two degrees more would be good. Good breakfast with a very friendly waitress. The welcome was also great, by the way. We recommend.

No air conditioning in the rooms, and when it makes heavy heat, we are forced to sleep with the ventilo all night, bad.

A satisfying stay at this unassuming little hotel, we were greeted by the owners after a long drive, the lovely lady helped us to bring our luggage upstairs with a lovely smile, the bed was very comfortable, room nice and clean, bathroom is like new, there is a lovely little garden at the back. Breakfast was delicious with many home made pastries as the owners are Qualified Boulangers/Patissier. Highly recommend this little gem.

All good but a little awkward location though near the airport, 20 euro taxi from Carcassone centre and 10 to airport. Small pool but nice to have it and smoking area out back too. Standard double room was fine, clean, adequate. And we got a duvet! A light one, just right for the weather at the time. Service was fine,breakfast was super. Bit stressed though at indefinite time of arrival of taxi to airport in the morning. Booked by receptionist. But altogether good and great value! 👍