Hotel Dengan Pools di Greater Manchester, United Kingdom

This hotel is super convenient, just a two-minute walk from Deansgate station, and close to other city center attractions like the art gallery and library. It used to be Manchester's tallest building, and it still offers decent views. They provide free breakfast; while the variety isn't huge, both the taste and quality are good. The room isn't very big, but the view from the window is nice. I really liked the scent of the shower gel and lotion. My only minor complaint is that the shower stall is a bit small.

The room was clean and cosy and front-desk was friendly and responsive. We booked mainly to check out the pool, spa and gym as advertised by the hotel. So it was really disappointing when we found out that these facilities were closed on Xmas day and on other days operated at limited hours when we were there. The pool, sauna, steam room and gym are operated by a separate company from the hotel. That meant operating hours of those facilities are not catered for hotel guests at all. And it also meant sharing the facilities with members of the gym. So if you’re thinking of staying here and using the gym or pool, just bear those things in mind. Breakfast selection was quite limited. Very bare selection of any salads or greens. Quite embarrassing as well to see that clean plates were not available several times when there were less than 20 covers at breakfast. I understand it was the holiday season and the hotel is understaffed. But I’m sure this is not the first Christmas or NYE the hotel has encountered.

We stayed at the midland for a weekend get away. We arrived late are we were still met with nothing but smiles from the staff. The bar has a great selection, additionally giving a great opportunity for a spa day! We were even given complimentary late check out 😁

I love coming here when I can the staff always amazing your so look after there go out your way to help u defo book again soon and there got there own gym swimming pool there everything there for kids ect x

I stayed at the Village Hotel Manchester Cheadle from the 20th to the 21st and accidentally left my Oral-B electric toothbrush and La Mer face wash on the bed. These are high-value items, and I immediately called the hotel on Sunday morning, fully expecting them to be professional and help me retrieve my belongings. Instead, I was met with complete indifference and disregard. Despite their company policy stating that lost items should be returned if found, I was simply told that nothing had been discovered in the room. I am 100% certain I left them on the bed, but instead of investigating further, the staff dismissed my concerns and didn’t even bother to follow up. As a paying customer, I expected a level of care and responsibility, but I received none. The worst part is that when I asked for an update, they merely shrugged it off, stating that “if they could find it, they would have by now,” despite less than 24 hours having passed since my stay. This lack of effort, urgency, and empathy from the hotel is shocking and unacceptable. It feels as though they couldn’t be bothered to take my situation seriously or value me as a guest. I will not be returning, and I urge others to avoid this hotel if you expect any kind of respect or attention to detail regarding your belongings.

It’s not 5 star… Probably a hard review to write, if it had a title it would be “imbalanced” Food and drink were excellent and service staff in both areas were on point  Front of desk were a mixed bag but again majority were on point, had 2 rooms(1 an upgrade) both had tired woodwork and fittings that fell apart and a mini bar (empty) with the fascia falling off You pay 5 star prices and don’t get 5 star package, arrived early so was ok not getting my room but to sit and watch in excess of 50 people get checked in after me and still not get my assigned room after 3pm is poor at best  Upgraded to a suite when we complained about the overall room and experience after being told our original room is an held as an upgrade for others but I had already paid for this level of room may months ago… Breakfast, food and in restaurant was superb but was challenged at the front as they had no record of my having already prepaid for breakfast which I then had to show them proof from my booking details  We felt judge on arrival which made us feel uncomfortable and felt like as we hadn’t booked direct then we were held back in room allocation  We won’t be back as stayed in much better hotels in the area at a much cheaper price, as said “imbalanced”

The hotel is only a 5-7 minute walk (all indoors) from the arrivals section of Manchester's T2. Importantly, it is only about a 5min walk to the train station where you can take a 30min train ride into the city. The return trip for my wife and I was just under GBP16.00. Despite proximity to the airport, we didn't hear any planes at all! The rooms were modern, well furnished, bright and comfortable. The toilets were spotlessly clean and importantly the beds were very comfortable. Note that if you have a lot of luggage, there is a luggage trolley ”rental” thing right outside the doors of the hotel. BUT DON'T DO THIS! Instead, just go to the ground floor of the train station (5min walk away) and pick up a luggage trolley for free instead of paying EUR2.00 for the ”rental” of one. Check-in was not an issue and Alexandra handled the process very well despite the 'trainee' tag on her jacket. If I need to stay at an airport hotel in Manchester in the future, this is no doubt for me the one I'd book.

My husband and I booked this hotel to stay on the celebration of our daughter’s wedding and we were very impressed with all aspects of it the location was beautiful and all public areas were stunningly dressed to celebrate the festive period food and service in bars and breakfasts a very high standard the room we had was also very nice the only small thing that let it down was cobwebs and the amount of dust in corners and behind the tv apart from that a very pleasant experience Mrs D Langley

room was clean beds and ere comfy, the staff weren’t that cheery. The gym and pool facilities which are included and really good. Would stay again.

All the hardwares are brilliant. Nice room , great location and good facilities but horrible customer service . Have a nice check-in on the first day , sorry for forgot the name, beautiful smile with a warm welcome and remember me when I come back in the next week. However not on the other days, the other receptionist always look grumpy. The thing is I’ve paid the parking every day when I come back from work but for some reason it didn’t show I paid on one of the day and charged it on my card which I paid the deposit. Email the customer service to claim it back , sent all the transactions from my bank to prove but cannot notice the mistake in the first two emails and just say that is what it is. After a few days gat back to me with a few words the money will go back to my account in a few days. No apologies or explanation for the incident, make me feel that I’m the wrong side and just want to cheating. Horrible customer service.