Hotel Dengan Pools di Greater Manchester, United Kingdom

Outstanding hospitality and superb facilities As someone who travels frequently for business, I am used to standard hotel procedures, but the team at The Manchester Deansgate Hotel completely blew me away for this leisure stay.They responded brilliantly to our pre-arrival requests, upgrading us to a beautiful King Skyline room and adding thoughtful touches like a welcome note from the manager and complimentary drinks. The hotel’s physical assets are in top shape, the 2nd-floor pool and sauna are peaceful and high-quality, and the breakfast service was seamless despite a busy weekend. Exceptional execution by the management and front-desk team.

During my recent stay at this hotel, I found the overall experience to be enjoyable with top-quality fittings and furnishings. However, there were areas that required improvement. The hotel itself is pleasant, but enhancing the service and room cleaning would significantly improve the guest experience. A standard room was paid for but a disability-accessible room was provided. We requested to change it to a standard which was done immediately without any questions. No water bottles were provided in the room initially; they were only given on request and only two small bottles were provided. Additionally, the room cleaning service was unsatisfactory. Despite requesting it twice over 4 nights, the cleaner only changed the sheets once and neglected to take out the bins vacuum, replace towels or clean the bathroom. This was particularly disappointing given the length of my nearly week-long stay. The breakfast was beautifully presented with various options but unfortunately remained the same every day lacking any variation. Some areas were particularly poor. For instance, the scrambled eggs had a distinct smell and were overly watery. Adding tomatoes or simply varying the options every few days would have improved the experience. One concern we had was the cleaning team. Twice the cleaner used his universal card to enter our room without ensuring no one was present. My partner was in the shower and our young baby was asleep. We heard a knock but were unable to reach the door in time. Upon reaching it we realised he was already entering. This occurred twice and on the following day we decided to chain the door for privacy reasons. In other hotels we have stayed in, privacy is of the utmost concern for staff and they would never even risk opening someone’s locked door without making sure. A better system needs to be in place here.

no parking at this establishment and no dropping off available at times as their maintenance and delivery vans might take up the small space cut into the front pavement. They do provide you with a discount voucher at nearby public carparks. Rooms are clean but the decorating is a patch up job throughout. The noise from the tram it is horrible and through the night as windows are not soundproof. In our room the heating was out of order and oil filled radiators were put up instead. Television sets have either the option for TV channels or to connect to your phone: bad aerial prevented viewing most channels and TV only connected to the staff's androids and not to our iphones. There was no options for apps such as youtube or netflix and kids have to entertain themselves on their tablet. Swimming pool is the size of a private one in a residential home. Staff is courteous and the breakfast is way and beyond satisfactory. The majestic hall from their photos was nowhere to be seen. Would go again if no other options shall be available at the time.

Good thing is the car parking at weekend is free. The breakfast very usual level. Dont have expectation on it. There is on site starbuck. If u want to have better breakfast you may consider having at starbuck (but it open at 8am ) rather than at hotel. There are only 1 big bar + restaurant nearby. The food is usual bar level quality but the price is lower than average. Around 13 to 15 for a main course.

I stayed at the Village Hotel Manchester Cheadle from the 20th to the 21st and accidentally left my Oral-B electric toothbrush and La Mer face wash on the bed. These are high-value items, and I immediately called the hotel on Sunday morning, fully expecting them to be professional and help me retrieve my belongings. Instead, I was met with complete indifference and disregard. Despite their company policy stating that lost items should be returned if found, I was simply told that nothing had been discovered in the room. I am 100% certain I left them on the bed, but instead of investigating further, the staff dismissed my concerns and didn’t even bother to follow up. As a paying customer, I expected a level of care and responsibility, but I received none. The worst part is that when I asked for an update, they merely shrugged it off, stating that “if they could find it, they would have by now,” despite less than 24 hours having passed since my stay. This lack of effort, urgency, and empathy from the hotel is shocking and unacceptable. It feels as though they couldn’t be bothered to take my situation seriously or value me as a guest. I will not be returning, and I urge others to avoid this hotel if you expect any kind of respect or attention to detail regarding your belongings.

My husband and I booked a random night away. We are very pleased we selected the Edwardian in Manchester as it exceeded our expectations. The rooms were clean and tidy. The spa pool area was lovely and relaxing (our children were with their grandparents so we swam at child free times). It was a shame to see people playing on their phones in the spa area. I was not really concerned about filming etc. However, it was sad to see they couldn't just switch off from the world for an hour or so in that location. We didn't eat in the hotel and got breakfast on the go as we were heading to work in the morning. We chose to spend the little time we had in the morning in the pool rather than at breakfast. We would normally have booked breakfast but as we had to get to the office for 9am we picked the more interesting opinion. We would happily book again.

Hotel was super convenient inside the terminal of the airport. Perfect for before or after a long haul flight. Service at the front desk in the morning could be improved. I arrived around 8am after a long flight and asked to drop my bags and if any chance of an early check in. The man on the front desk said it was his second day, didn’t seem to know where to put my bags and told me absolutely no early check in. When I was waiting later I overheard another guest being given the option of paying for a 2 hour early check in. So new staff just need to be trained better in dealing with basic check in requests. Otherwise excellent facilities and breakfast!

My husband and I booked this hotel to stay on the celebration of our daughter’s wedding and we were very impressed with all aspects of it the location was beautiful and all public areas were stunningly dressed to celebrate the festive period food and service in bars and breakfasts a very high standard the room we had was also very nice the only small thing that let it down was cobwebs and the amount of dust in corners and behind the tv apart from that a very pleasant experience Mrs D Langley

room was clean beds and ere comfy, the staff weren’t that cheery. The gym and pool facilities which are included and really good. Would stay again.

Second time staying but this time at Citysuites 2. Absolutely in love with the heated pool and steam room. Also tried out the fully-equipped and well-spaced gym. Reception always friendly and helpful. Room fresh and clean. Lovely selection at brekkie. Highly recommend the Eggs Royale. Will defo stay there again next time we’re back.