Hotel Dengan Pools di Greater Manchester, United Kingdom

Outstanding hospitality and superb facilities As someone who travels frequently for business, I am used to standard hotel procedures, but the team at The Manchester Deansgate Hotel completely blew me away for this leisure stay.They responded brilliantly to our pre-arrival requests, upgrading us to a beautiful King Skyline room and adding thoughtful touches like a welcome note from the manager and complimentary drinks. The hotel’s physical assets are in top shape, the 2nd-floor pool and sauna are peaceful and high-quality, and the breakfast service was seamless despite a busy weekend. Exceptional execution by the management and front-desk team.

The hotel is well located for the city centre, there were no bottles of water in our room but we saw other rooms had water when I requested for it I was told the tap water was good enough to drink but there was no sign in the room stating this. I had to ask for bathrobes and slippers The bathroom showed signs of tiredness with some mould in areas Overall the staff were very friendly and helpful

no parking at this establishment and no dropping off available at times as their maintenance and delivery vans might take up the small space cut into the front pavement. They do provide you with a discount voucher at nearby public carparks. Rooms are clean but the decorating is a patch up job throughout. The noise from the tram it is horrible and through the night as windows are not soundproof. In our room the heating was out of order and oil filled radiators were put up instead. Television sets have either the option for TV channels or to connect to your phone: bad aerial prevented viewing most channels and TV only connected to the staff's androids and not to our iphones. There was no options for apps such as youtube or netflix and kids have to entertain themselves on their tablet. Swimming pool is the size of a private one in a residential home. Staff is courteous and the breakfast is way and beyond satisfactory. The majestic hall from their photos was nowhere to be seen. Would go again if no other options shall be available at the time.

Good thing is the car parking at weekend is free. The breakfast very usual level. Dont have expectation on it. There is on site starbuck. If u want to have better breakfast you may consider having at starbuck (but it open at 8am ) rather than at hotel. There are only 1 big bar + restaurant nearby. The food is usual bar level quality but the price is lower than average. Around 13 to 15 for a main course.

I stayed at the Village Hotel Manchester Cheadle from the 20th to the 21st and accidentally left my Oral-B electric toothbrush and La Mer face wash on the bed. These are high-value items, and I immediately called the hotel on Sunday morning, fully expecting them to be professional and help me retrieve my belongings. Instead, I was met with complete indifference and disregard. Despite their company policy stating that lost items should be returned if found, I was simply told that nothing had been discovered in the room. I am 100% certain I left them on the bed, but instead of investigating further, the staff dismissed my concerns and didn’t even bother to follow up. As a paying customer, I expected a level of care and responsibility, but I received none. The worst part is that when I asked for an update, they merely shrugged it off, stating that “if they could find it, they would have by now,” despite less than 24 hours having passed since my stay. This lack of effort, urgency, and empathy from the hotel is shocking and unacceptable. It feels as though they couldn’t be bothered to take my situation seriously or value me as a guest. I will not be returning, and I urge others to avoid this hotel if you expect any kind of respect or attention to detail regarding your belongings.

It’s not 5 star… Probably a hard review to write, if it had a title it would be “imbalanced” Food and drink were excellent and service staff in both areas were on point  Front of desk were a mixed bag but again majority were on point, had 2 rooms(1 an upgrade) both had tired woodwork and fittings that fell apart and a mini bar (empty) with the fascia falling off You pay 5 star prices and don’t get 5 star package, arrived early so was ok not getting my room but to sit and watch in excess of 50 people get checked in after me and still not get my assigned room after 3pm is poor at best  Upgraded to a suite when we complained about the overall room and experience after being told our original room is an held as an upgrade for others but I had already paid for this level of room may months ago… Breakfast, food and in restaurant was superb but was challenged at the front as they had no record of my having already prepaid for breakfast which I then had to show them proof from my booking details  We felt judge on arrival which made us feel uncomfortable and felt like as we hadn’t booked direct then we were held back in room allocation  We won’t be back as stayed in much better hotels in the area at a much cheaper price, as said “imbalanced”

The hotel is only a 5-7 minute walk (all indoors) from the arrivals section of Manchester's T2. Importantly, it is only about a 5min walk to the train station where you can take a 30min train ride into the city. The return trip for my wife and I was just under GBP16.00. Despite proximity to the airport, we didn't hear any planes at all! The rooms were modern, well furnished, bright and comfortable. The toilets were spotlessly clean and importantly the beds were very comfortable. Note that if you have a lot of luggage, there is a luggage trolley ”rental” thing right outside the doors of the hotel. BUT DON'T DO THIS! Instead, just go to the ground floor of the train station (5min walk away) and pick up a luggage trolley for free instead of paying EUR2.00 for the ”rental” of one. Check-in was not an issue and Alexandra handled the process very well despite the 'trainee' tag on her jacket. If I need to stay at an airport hotel in Manchester in the future, this is no doubt for me the one I'd book.

My husband and I booked this hotel to stay on the celebration of our daughter’s wedding and we were very impressed with all aspects of it the location was beautiful and all public areas were stunningly dressed to celebrate the festive period food and service in bars and breakfasts a very high standard the room we had was also very nice the only small thing that let it down was cobwebs and the amount of dust in corners and behind the tv apart from that a very pleasant experience Mrs D Langley

room was clean beds and ere comfy, the staff weren’t that cheery. The gym and pool facilities which are included and really good. Would stay again.

Second time staying but this time at Citysuites 2. Absolutely in love with the heated pool and steam room. Also tried out the fully-equipped and well-spaced gym. Reception always friendly and helpful. Room fresh and clean. Lovely selection at brekkie. Highly recommend the Eggs Royale. Will defo stay there again next time we’re back.