Hotel Dengan Spa di County Durham, United Kingdom

W well-located Hotel with friendly staff and good food. The Hotel is a bit dated in its appearance and could be at an upper grade if rooms/bathroom had more standard items eg hairdryer, draw/shelf space). A ceiling leaking water into a bucket was not the fault of staff but did not create a good impression in reception.

From entering the Hotel till check out it was a very pleasant experience. The standards are excellent, my room was so comfortable and the sport complex just fabulous.

Absolutely wonderful. Id stayed at Durham Royal County before with my girlfriend. However she didn't come with ne this time due to reasons that she had. The staff at the hotel were lovely about it and made me feel better about tge situation and a lovely note and complementary drinks for me to come back to in my room. All I can say is thankyou and I'll look forward to staying with you again soon. Thanks Matthew

The hotrl is beautiful and the workers are nice, but the sheets and bed covers are not quite clean.

Amazing hotel, perfect location for shopping at the Metro Centre. Fantastic breakfast with good quality ingredients. Also a steam room and swimming pool. The price was really cheap, considering everything on offer. Highly recommended for a short stay.

Location was perfect for our needs, near to beautiful Yarm! The amenities were good and a dip in the pool was perfect after a hot day! Overall cleanliness was good, just needed a few touch up here and there, tiles missing in spa area a Nd our bathroom looked tired! Disappointed that there was no compensation for broken key card machine and we found this unnerving as it felt very ‘big brother’ being tracked on our every move! A drink at dinner, complimentary breakfasts or bar meal would have been a nice gesture!

A great stay. Staff were lovely and super helpful. A problem with my room meant i had to switch, but staff addressed this as soon as possible. Pool was an added bonus as were the sauna and steam room. Will def stay there again when visiting Durham.

Good Hfkdnfj

Gorgeous hotel in a good location for exploring the surrounding area. Delicious cooked to order breakfast and the restaurant for dinner was superb. Room was comfy and warm would happily stay again