Hotel Dengan spa di Merseyside, United Kingdom

I’m a rather particular solo traveller with a sensitivity to light, noise, and temperature, so comfort matters enormously to me. My two-night stay at Hope Street Hotel, in room G02, was nothing short of delightful. The real manual key, spacious layout, and wooden floors created a welcoming, homely atmosphere. The highlight was undoubtedly the free-standing bath with its view over the festively lit Hope Street; it was such a treat to relax and watch the world go by that I happily cancelled my spa booking. I’d initially worried the central location might be noisy, but I slept soundly throughout. ⭐️⭐️⭐️⭐️⭐️ Tips: • Bringing a few battery-powered tea lights made the bathroom feel cosy, as the lighting is quite minimal. • The pillows, while luxurious, were on the softer side. If you prefer firmer support, a small memory foam pillow is worth packing. • It can get a touch chilly at night, so turning the heating up to 26 degrees keeps things comfortable.

It's a fabulous hotel and we've stayed many times but this time, in the cold weather, the hotel bar was so cold you had to wear a duvet coat and the bedroom was also very chilly. It wasn't just us , many guests were affected. I just felt the hotel lacked concern. They could have hired an industrial heater to keep the bar warm (the air curtain over the lobby doors seemed to have failed) but there was a complete lack of action. The poor receptionists were very cold and were using muffs to keep their hands warm. You'd think they'd give out free hot drinks or some kind of reward for the inconvenience but no, arrogance prevailed and the guests had to make the best of it. Not what you expect in a 4 Star hotel. I hope the management listen to these criticisms and apologise to all their guests that were staying . Come on Titanic, you can do better than this. I'll be back in 3 weeks to check, so fingers crossed.

Amazing experience, everything was just perfect. The hotel is the only 5* hotel in Liverpool and it certainly lived up to its expectations. We didn’t eat Breakfast or Dinner in the hotel, the £29 price tag was a bit too steep for breakfast we thought. The room was amazingly clean and quiet. Although we had booked the Deluxe room, we did think the bed should have been larger than just a normal double, but it didn’t spoil our experience. The hotel is 5 min walk to Matthew Street and the Cavern and a 10 min walk to Lime Street Station.  Perfect experience would definitely stay here again.

First of all, they had messed up our booked for 2 king rooms so son gets upgraded - fine. Then get to my room - very dark so don’t see outside. All night kept awake by loud humming, beeping and whirring. Too tired to go back to reception. Turns out I was inside from all the ventilation shafts etc. Noisy from people going past at all times of the night. Worst night sleep ever in a hotel. Do not accept room 606.

It's in a great location and the hotel was perfectly clean and the communal areas were grand and breakfast was great. However, we paid a bit more for a room with a good view but there was no mini fridge in the room, nowhere to hang towels, the room itself was incredibly basic for the price. The spa was not kept particularly clean, I didn't see anybody around doing anything in the spa itself and it was very busy due to half-term. It ticks all the boxes just fine, but for the money we did expect more.

The spa was nice, but the bed had bed bugs, and I got bitten. The shower didn’t have a handheld option, and the water pressure was poor. I checked in at 11 AM, which was fine, but when we returned at 9 PM, I mentioned to the reception that we needed the beds split, but that never happened. The manager came over and started complaining. I reminded him that our request had been confirmed in the morning. He was a bit temperamental at first, but it calmed down when I asked for an extra duvet.

Beautiful location, lovely hotel. Staff were helpul and friendly. Nothing was too much of a trouble. Quiet and relaxing atmosphere. The spa is amazing and the treatments were reasonably priced. Food was very good. Would reccommend and would stay there again!