Excellent hotel, cannot fully evaluate it cause I couldn’t stay as much as planned, because of a delayed flight, but for what I could see is beautiful and has a perfect location in regard to proximity to the airport. If you arrive at T2, just take the airport trainer to T1 and you’ll arrive through a flyover very easily :)
Hotel berhampiran Centro Historico,Mexico City9.3% pelancong memilih kawasan ini
FFlorian Roe.2026.02.04
I had a great stay at the Hilton Reforma in Mexico City while celebrating the birthday of my girlfriend. The staff made the experience feel special with very good and attentive service throughout my stay.
The room was spacious, clean, and very comfortable, with a great view and high-quality amenities. Everything was well maintained and met the high standards I expect from Hilton.
Overall, a very pleasant experience and an excellent choice for both leisure and special occasions. I would definitely stay here again
We like this hotel. Good location I. A good, safe neighbourhood beside the angel of independence statue. We stayed at the King size bed room on the 10th floor with s views of the city. And free access to the exclusive Brisas Business Lounge that offer fast check-in, concierge service ,specialty coffes and soft drinks all day and free breakfast and light dinner, snakes and an alcohol drink in the evening.
We had a little incident at the room but the staff was quick to fix it.
Hotel berhampiran Reforma,Mexico City13% pelancong memilih kawasan ini
RRudy Casimiro2024.09.30
Me gustó las instalaciones el servicio muy bueno, pero según la página me indica que cuenta con alberca y a mi llegada la alberca está fuera de servicio sería bueno actualizar la información que se ofrece.
Hotel berhampiran Reforma,Mexico City13% pelancong memilih kawasan ini
FFreddie the Traveller2023.04.23
Very good location, there’s a swimming pool on the roof top. The interior is a bit old fashioned but okeish. They offer late check out that was super convincing since I had late night flight. The staff is extremely helpful and friendly. The room itself is small, cleaning is every day, providing 2 bottles of water and coffee bag. Oh and there’s a coffee machine. What I didn’t like - was breakfast. It’s sooo poor, the worst I had for all the travels in my entire life.
Hotel berhampiran Santa Fe,Mexico City3.7% pelancong memilih kawasan ini
Aantunni2023.10.09
Una experiencia distinta muy buena atención del personal y las instalaciones son muy cómodas y de primera calidad, la alberca esta excelente pqra pasar un dia en el agua sin ningun problema sin duda volveré nuevamente la comida muy rica en su restaurant.
Lihat Semua Hotel Dengan Pools di Federal District
Terokai Ulasan Tetamu Hotel di Federal District
Lihat semua
8.6/10
Very Good
AAhmed AwwadI recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
XXMGSKKThe hotel is located in the downtown area. It is very convenient to go shopping and eat nearby. There are many choices. There are many bars near the hotel. It is very convenient to stay in this location if you are traveling in Mexico City. The hotel is good overall. The facilities are not very new, but it meets the needs overall.
AAnonymous UserI finished paying in advance with the app, but I said I couldn't confirm it, so I asked him to pay again, so he even confirmed the reservation number stored on his mobile phone and the contents of the payment, but he said he didn't know. After a long time, I didn't apologize for confirming that it was a trip.com app, but the room was also broken. It was replaced again soon.
The room was clean and the facilities were good, but the condition was not good, so I put the temperature of the air conditioner up and fell asleep, but someone forced into the room in the middle of the night. The intruders were staff and they said they came to check because the room temperature was strange.
But I know that the customer is in the room, but I was very embarrassed and scared because I broke in without any call or knock. The staff were friendly but there was no consideration for the guests at all. Hotel that I don't want to go again twice.
It was less service than a 30,000 won room in Southeast Asia.
TTheVoyagerWe really loved staying at Tonala. The hotel is located in Roma Norte, a trendy neighbourhood in Mexico city. We could walk to all the nice restaurants ans cafes for food and drinks. There’s a really popular cafe downstairs for pastries, breakfast and coffee. And there’s a famous seafood restaurant as well as a fancy Michellin reservations-only restaurant next to it, right across the street from the hotel. Walking to the historic centre, La Condesa and the museuems took us about 15 minutes or so. The room is spacious and came with a great shower with working hot water. The air-cons worked really well in both the living and bed rooms. The laundry room is free to use from evening onwards. And the rooftop pool was great for a quick dip. Overall clean not just in our room but the stairs, lobby and rooftop and lift. Definitely 5-star and I would gladly stay there again when I next visit Mexico city.
HHussain Ismail from LondonReally nice hotel with people that are really friendly. Clean, smells really, and serviced really well. The desk staff were really friendly and helpful. Rocío cleaned and looked after my room really well! Thanks Rocio.
The Spa and gym was amazing - especially the staff who were really helpful and kind. The trainer Ariel was really helpful showing me various training routines and ways for thinking about exercise - he is an expert in Judo (black belt!). Alexis was really helpful with the spa facilities. Thanks Ariel and Alexis!
The beauty salon run by Azul was really good and especially with the treatments she offers! She convinced me to start looking after the smaller things about my appearance. It is the people that make a place and in this case in Hotel Marquis Reforma. I will definitely go back. Thanks Azul!
Thanks Hotel Marquis Reforma! See you soon.
NNanrenbangxiongdihuiThe room was small, the service was mediocre and very perfunctory, there were no toiletries, and the breakfast was terrible.
However, the location is good and convenient for getting around; almost everything is within walking distance of attractions. The price is on the expensive side and not very good value for money.
MMelInChinaThe room was big and comfortable. The pool was small but clean and well kept. The staff were always very pleasant and helpful.
The location is right next to a few banks, shops and the metro is within 5 minutes walk. The area felt very safe as it’s nearby some embassies.
The only thing that was not great was the elevator. It was extremely slow, you had to always push both up and down for it to arrive on your floor. So most times you’d go to then go down. And I did get stuck in the elevator once with a few other people. They did get us our rather quickly though. They are renovating so hopefully soon their new elevator will be operational.
AAlonWe like this hotel. Good location I. A good, safe neighbourhood beside the angel of independence statue. We stayed at the King size bed room on the 10th floor with s views of the city. And free access to the exclusive Brisas Business Lounge that offer fast check-in, concierge service ,specialty coffes and soft drinks all day and free breakfast and light dinner, snakes and an alcohol drink in the evening.
We had a little incident at the room but the staff was quick to fix it.
BBraden TseExceptional experience ! Ultimate Ritz Carlton experience, would highly recommend if you travel to Mexico City!
Definitely get one of the best view in Mexico City from your room , it truly exceed my expectation of a Ritz Carlton hotel. Extremely good service and always address you by your name.
We encounter some problems within the room in the beginning, however the front office manager solve it very quickly which is excellent. We have stayed in the hotel for 2 nights and will definitely come back if we visit Mexico City again.
Became a fan of Ritz Carlton now
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