Hotel Dengan WiFi di Worcestershire, United Kingdom

Need to check out at 10am. It is not good for a family. Late check out need to pay 10GB per hour. It is not very clean. But the price is cheap compare to other.

Room was fine, standard motel style. Pillows too soft and squidgy. Soap in bathroom had run out. Decent size room, ok for a motel. The food facilities at the service station were very poor at 8pm. The only food available was McDonalds, which I don't use, or WH Smith(!). The other places, noodles or rice seemed to have little left. I ended up with sandwiches and a bag of crisps. No proper hot meals, no chance of a glass of wine. Depressing atmosphere in the service station

Super friendly staff, especially the guy on the front desk who was very helpful when we arrived at 1am (24hr desk). The lobby has a useful vending machine and microwave, and the room had good tea and coffee. We brought our dog, and they gave us a welcome pack for him which included snacks, poobags and a ball. The room was comfortable and clean, and the breakfast was nice. Check out at 11am (which is an added bonus!). Would recommend.

Positives- Friendly staff. We got a refurbished room. Nice and clean room with very fresh decor. All power points have USB points. No need to bring chargers just cables. Free guest wifi. Fridge and safe in the room. Access to pool, spa and sauna suite included in room rates. Bar food is excellent, perhaps a little too pricey. Clean towels daily. Blue badge parking at front door but only 3 of them there are another two spaces nearby that could be allocated. No EV charging. Negatives- Power sockets at the headboard are out of sight and difficult to reach. The toilet requires you to sit 45 degrees for a sit down job. The shower door entrance is very narrow especially for a more portly figure. Phone to room not connected requiring me to lie down on the floor to access the jackpoint. No hair dryer but after reconnecting the phone reception sent one up in 5 mins. Bedside light not working. Breakfast was disappointing. It would appear a coach tour party had raided the place 30 mins previously. Tea spoons would be nice too. Hot food was just warm except for fried eggs which were hot. Cereals and juices were depleted. Air con control hanging off wall and not working. Fan provided. Not informed of this issue. Unable to open window at night due to proximity of M5. Overall- I would use this group again and hopefully these small but not insignificant matters are dealt with. The rooms for 2 adults are reasonably priced at £63 per night that includes breakfasts and leisure access. Near M5 but not close to either junction 4 or 5.

This wasn’t up to Holiday Inn Express standards. The main problem was the total lack of organisation and poor service at breakfast. We arrived at 08.00, and had to wait the best part of 10 minutes for any bread, and then the scrambled eggs ran out (as did the sausages – though we weren’t having any in any case), and another wait, probably of around 20 minutes, followed before they were replenished. The result was that we were at least half an hour late getting on the road for our onward journey. Sort of negates the ‘Express’ bit of one’s stay, doesn’t it? There were other breakfast issues, too, including, though not limited to, chilled fruit which was still frozen. There were only seven diners, so crowds of people can’t be used as an excuse for sub-standard service. Cleaning of the tables was cursory, with crumbs wiped onto the floor rather than removed. We immediately flagged all of this up with the receptionist on duty, who was duly apologetic, promising to investigate. We had dinner the previous evening. It was just about ok, but over-priced for what we had. Just under £30 for two salads and Pepsi? Someone’s having a laugh. Oh – and the dining room wasn’t clean; one of the chairs at our table was full of crumbs. In terms of facilities, sleep quality, cleanliness, parking, and value, the hotel delivered as is usual for Holiday Inn Express. But even so, some aspects of housekeeping were lacking. The hospitality tray hadn’t been replenished (though Reception rectified this immediately), there were three bath towels, but only one hand towel, and no spare loo roll. Come on, Redditch Holiday Inn Express. You can do better than this.

The Abbey is a very lovely hotel, set in beautiful surroundings. It’s clean and inviting. The bedrooms are spacious and I have to say the bed is the most comfortable that I’ve slept in at a hotel and believe me I’ve stayed at numerous hotels across the world. The staff are welcoming, polite and professional. They’re very accommodating. I would definitely stay there again.

Nice warm welcome, Plenty of parking. Room was a good size with massive bed and a good size flat screen TV. Everything was nice and clean. Bathroom could have been a bit more spacious and the shower had very low water pressure and only just hot enough. Evening meal in the restaurant was excellent. Breakfast in the morning was good all laid on to help ourselves with plenty to choose from. Would have no problem staying here again.

From start to finish this place was fantastic! Food, service, decor were brilliant! A hidden gem for sure!! The rooms have very recently been refurbished - spotlessly clean and very comfortable. Dinner in the restaurant was excellent. Staff were friendly and took care of everything. Good breakfast selection. The setting is absolutely amazing. Sipping a drink in the sunshine looking over the grounds and then being able to take a walk into the woodland was amazing.

Spa closed earlier than expected and no footwear provided like other spas visited. Small problem with the system and our breakfast booking but staff were very helpful and it was sorted immediately.

Need to check out at 10am. It is not good for a family. Late check out need to pay 10GB per hour. It is not very clean. But the price is cheap compare to other.

Positives- Friendly staff. We got a refurbished room. Nice and clean room with very fresh decor. All power points have USB points. No need to bring chargers just cables. Free guest wifi. Fridge and safe in the room. Access to pool, spa and sauna suite included in room rates. Bar food is excellent, perhaps a little too pricey. Clean towels daily. Blue badge parking at front door but only 3 of them there are another two spaces nearby that could be allocated. No EV charging. Negatives- Power sockets at the headboard are out of sight and difficult to reach. The toilet requires you to sit 45 degrees for a sit down job. The shower door entrance is very narrow especially for a more portly figure. Phone to room not connected requiring me to lie down on the floor to access the jackpoint. No hair dryer but after reconnecting the phone reception sent one up in 5 mins. Bedside light not working. Breakfast was disappointing. It would appear a coach tour party had raided the place 30 mins previously. Tea spoons would be nice too. Hot food was just warm except for fried eggs which were hot. Cereals and juices were depleted. Air con control hanging off wall and not working. Fan provided. Not informed of this issue. Unable to open window at night due to proximity of M5. Overall- I would use this group again and hopefully these small but not insignificant matters are dealt with. The rooms for 2 adults are reasonably priced at £63 per night that includes breakfasts and leisure access. Near M5 but not close to either junction 4 or 5.

Stayed at this hotel for three days with work and was blown away. I was in the Garden suite.. which is basically one wing of the hotel! Three rooms in one, walk in to a hallway with a large dressing room to the right, through to a huge room with settes, coffee table and a fantastic luxurious four poster bed, then to the back of the room you enter a huge, traditionally styled bathroom with a huge free standing bath and separate large waterfall shower cubicle set in the wall. The food is outstanding, evey meal I had I was fine dining standard. As for the Staff, they have really made my stay memorable. Mia the duty manager was friendly, helpful, informative, fun to chat to and nothing was a problem, Nick the evening waiter was courteous, polite and again, nice to talk to. 'Lady' Catherine who served breakfasts was a breath of fresh air first thing on a morning and very pleasant. Even the room cleaners went out of their way to make sure you had everything you needed. The hotel is old, quirky but very well kept to keep the olde world feel and amplify it's history. Would highly recommend. Thanyou to ALL the staff for a memorable stay. Richie.

Room was fine, standard motel style. Pillows too soft and squidgy. Soap in bathroom had run out. Decent size room, ok for a motel. The food facilities at the service station were very poor at 8pm. The only food available was McDonalds, which I don't use, or WH Smith(!). The other places, noodles or rice seemed to have little left. I ended up with sandwiches and a bag of crisps. No proper hot meals, no chance of a glass of wine. Depressing atmosphere in the service station

Spa closed earlier than expected and no footwear provided like other spas visited. Small problem with the system and our breakfast booking but staff were very helpful and it was sorted immediately.

The Hotel was ideally located to Rail Station, Shops & places of interest. Room was clean and well equipped. Breakfast was brilliant. Plenty of choice and freshly cooked. Hotel had Gym facilities, although I did not use them they were there. And most important it had Car Parking which is quite rare. Would certainly stay there again and recommend to others.

Room was fine, standard motel style. Pillows too soft and squidgy. Soap in bathroom had run out. Decent size room, ok for a motel. The food facilities at the service station were very poor at 8pm. The only food available was McDonalds, which I don't use, or WH Smith(!). The other places, noodles or rice seemed to have little left. I ended up with sandwiches and a bag of crisps. No proper hot meals, no chance of a glass of wine. Depressing atmosphere in the service station