Hotel Dengan Spa di Friuli Venezia Giulia, Italy

Very cute castle, too bad they have 0 ammenities included for the price. Even for the outdoor swimming pool you need to pay extra which doesn’t make sense based on the nightly rate…

No pick, it can be said that it is one of the most satisfying hotels in Italy on this trip, located in the suburbs, so it is particularly quiet. The hotel is very modern, the parking lot is full of parking spaces, the greening of the hotel is changing, and the Italians know the design. The only downside is that the room is small and the breakfast is simple.

Wir kommen seit fast 20 Jahren jedes Jahr , bis auf letztes Jahr , leider merkt das keiner das man so viele Jahre kommt . Schade . Der Pool ein bischen wärmer wäre toll . Ansonsten alles super Service , Frühstück, freundliches Team . Alles top für einen tollen Shopping Trip ♥️

Booked a suite, the room is relatively large, the default price of one person, did not look carefully, we stayed in the second big and one small, and received 110 euros, the total price has exceeded more than 2,000 RMB. Breakfast is relatively simple, service can be. The overall price is low,

I have only positive things to say about the Victoria Letterario, even after the shock during the check in. Upon arrival for check in, the reception staff told me that my booking was cancelled! I showed them the communication of trip.com 3 days earlier confirming my booking, which their system has not registered. Jorge, the concierge, was very apologetic and offered me the only room available that day which I accepted, while he will get in touch with the intermediary to find out what went wrong. It appears that trip.com and similar platforms purchase the beds in great numbers from a company hotelbeds.com- I went to my room and I came down with my iPad and I and Jorge got in touch with Trip.com via my account. Trip.com replied immediately, confirming my booking and promising that they will get in touch with hotelbeds.com. As it was already 7pm, Trip.com did no manage to get through the staff at hotelbeds. Trip.com advice that if hotelbeds.com did no reply or confirm the booking then I'll have to pay and Trip.com will refund me right away. I was happy with that. I stayed the 2 nights in the hotel, and only the morning of the day I checked out the hotel Victoria Letterario received finally the confirmation of the booking from hotelbeds. Trip.com was every effective in dealing with the issue and I'll use them again and Jorge, at the Victoria Letteriario dealt with the issue very professionally all they way through, so did the manager of the hotel too. Trieste is a small city, and you can walk from the hotel to the major landmarks in 20 minutes. I loved the decoration of the rooms, the bathroom was spacious and the bed very comfortable. The TV channels were all in Italian but I don't care much about the telly when I travel. I enjoyed the buffet breakfast, it has everything that a good hotel breakfast should have and more, namely its attentive staff. A five stars stay!!!

I was very happy to have a friendly and friendly stay at the hotel. The hotel was very comfortable and very comfortable. The reception works have treated me very well. I could communicate in English with all, they have taken care of me when I needed it, they are very professional. When I asked for food to carry it, they told me and offered me to leave a tenor. It was a grateful surprise that in my room (Double room with partial views of the sea), the 111, I had two beds of 90 cm width together. The ”amenities” were very good, I was given 32 cl boats of gel, shampoo and body cream, there was a hand soap dispenser in the washroom, shower cap, Baskets, nails lime and cotton, coating kit, intimate hygiene soap, disposable glasses and a boligrapher. Heating was a little noise, I advise you to ask the workers if you don't know how the temperature controller and the different boots there are. The gardens did not leave the room in complete darkness, so if you are Spanish used to the Persians and are sensitive to light, you could bring an anti-faz. The only negative point is that when I check out I told you a reusable silicone bag had disappeared, he was limited to educately excuse****, instead of offering me a compensation for throwing my property into waste.

J’ai eu le plaisir de séjourner deux nuits à l’Hôtel Franz, situé dans une charmante petite ville, à environ 40 minutes en voiture de Trieste et à seulement 15-20 minutes du Palmanova Village outlet. L’emplacement est parfait : la ville, à taille humaine, regorge de charme, avec ses points d’eau en rivière accessibles et ses restaurants animés en soirée. L’hôtel lui-même trouve un très bon équilibre : assez spacieux pour proposer tous les services nécessaires, mais pas trop grand pour ne pas perdre le côté convivial. L’accueil a été exceptionnel du début à la fin. Le personnel est très attentionné, jusqu’à me réserver une délicate attention pour mon anniversaire, ce que j’ai trouvé particulièrement touchant. On sent qu’ils connaissent chacun de leurs clients, ce qui crée une ambiance presque familiale. Les installations sont de qualité : une piscine agréable ouverte jusqu’à 19 h, un espace fitness bien équipé, et un spa en supplément (30 € par personne). Le petit-déjeuner est classique mais complet, et les chambres sont impeccablement propres. Un véritable atout de l’établissement est qu’il n’y a pas d’enfant (même si on les aime) : tranquillité assurée. De plus, les animaux sont les bienvenus ! Ayant voyagé avec mes deux chats, j’ai été ravie de constater qu’ils ont été accueillis comme des invités à part entière. En résumé, l’Hôtel Franz est une excellente adresse pour qui cherche confort, calme et chaleur humaine, avec l’avantage d’être proche de Trieste et du Palmanova Village. Grâce à leur sens du détail et leur hospitalité, ce séjour restera un très beau souvenir.

1) Front desk stuff was not helpful at all!!! 2) Access to the hotel’s lobby is only by stairs and all stuff was trying to pretend there were busy not to help at all. Luckily, we had only small suitcases, so that was not a problem for us, but still for this level of hotel I would expect welcome service in front of the hotel and not at the front desk. 3) I would not recommend “Historical One Bedroom King Suite” - it looks like the room had been plundered long time ago. There were literally no decorations whatsoever, be it old or new

This is a very spectacular hotel, very clean, you can know it is a four-star from the moment you enter the door