Hotel Dengan Gym di Lancashire, United Kingdom

The Grand Hotel is north of North Pier and is a huge hotel with many rooms facing the sea, and a spa, pool and gym. We stayed there for 4 nights and walked everywhere (including to South Pier and the Pleasure Beach), so the location was good for us. The hotel itself is nice and the rooms were spacious with an amazing view towards the Tower and North Pier. The pool, sauna, steam room were great, and cost only £2 per person. All staff we encountered were friendly. We would stay here again.

Very clean room. Amenities were excellent and staff helpful. Despite emails suggesting I needed an app for the key to the property I was provided with a key card, which I preferred. Excellent value.

The hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations. On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep. Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds. Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed. Photos attached for reference.

I have stayed here a few times and in general had a pleasant stay. I booked last minute for a Saturday night and I was very disappointed to find a party going on until 12.00. T he music was pretty loud and I had booked a double but was given a twin. I feel that when booking I should have been told there was a disco on and I could have booked elsewhere. On a positive note I appreciate the free parking.

The hotel room didn't have enough storage for the three of our clothes. The towels weren't replaced every day which I find very poor. Also there was a mark on one of the towels and my mum actually found it rolled up and put back into storage in bathroom. This was extremely poor. The staff were really nice and friendly. I found the hotel to be clean. However, due to heatwave and lack of clean towels I find this really poor service. The breakfast had a good variety and was nice. It was also close to south pier but really good location.

Excellent stay, excellent dinner, excellent spa experience and breakfast buffet that is second to none! The Mecure really do know how to provide a great customer experience and every single staff member is courteous, polite, helpful and friendly. The rooms are enormous and if you are lucky enough to get a courtyard one, your eyes are in for a treat. Sue and Lucy in the spa are marvellous and even the chambermaid staff, especially Deborah worked with a smile and was helpful with directions. If you stay in a courtyard room you will understand why directions are needed. 😀. All in all I had an absolutely fantastic Mother’s Day stay!

The lakeside cabins offer stunning views, and there are plenty of activities, making it perfect for a family vacation. The resort has a convenience store, and the restaurant food quality is high. Even without a car, you can still enjoy a great holiday within the resort grounds.

The staff in the hotel are the best I’ve ever come across . I’ve stayed in a lot of hotels in the uk and the staff aren’t very better than any other I’ve been in . Please open one in Sheffield then we can ditch leonardos. Nice touch with the duck and pack of biscuits

It’s a decent place to stay, I had an event to attend at the hotel so I just booked a room there to save transport costs. It’s alright for a short trip.

Absolutely fabulous weekend break set in beautiful surroundings, peaceful and we loved the wildlife. The staff were friendly and very informative and available for anything we needed. The food was lovely and everything very reasonably priced. We will definitely be booking another stay.