Hotel Dengan spa di Tuscany, Italy

The family room was big enough. However, if you were allocated to the room on the side to train station, you would be lucky enough to hear the free loud noises from day to night. The toilet seat was broken and you could not be able to sit on it properly. In the morning, you could have a free sunbath while you were sitting on the toilet as the window tint would not work at all. And be careful no more than three mins otherwise you would feel your skin was burning. Location : approximately 8 mins walking distance to train station. Btw, the staffs in the canteen were nice. Good luck, everyone😊

The service is very good, very clean and tidy, the doorman is very enthusiastic, and greets you every time you go in and out~ The room is clean and the bathroom is large, the location is good, and the pasta in the restaurant opposite is delicious. The rooftop terrace is beautiful, but you can only go up from one elevator. The other elevator goes to the suite on the 6th floor~ I didn't meet other people on the terrace, it was quiet and comfortable

The hotel is very close to the train station and bus station, and the hotel room looks relatively clean. However, the hotel does not even provide mineral water, so the price is still a bit low. It may be due to the peak season, I can only understand it this way.

Overall, absolutely fantastic with an unbeatable location. Just a heads-up on the soundproofing and corridor design. We had a wonderful time celebrating our honeymoon at the Rivoli Boutique Hotel in Florence! First off, I have to praise their service – the staff were incredibly friendly and polite, always happy to help with any request. The biggest surprise was that the hotel, knowing it was our honeymoon, thoughtfully upgraded us to a deluxe room for free. That truly earned them major bonus points! The hotel's location is also superb. It's less than a 10-minute walk from the train station, which was a huge relief for us with heavy luggage, as the route is short and flat. The street where the hotel is located felt very safe at night, and there are many restaurants with different styles right downstairs, so finding food was never an issue. Breakfast was pretty good too, and both the rooms and public areas were spotlessly clean and felt newly renovated. However, there are a few minor points for improvement I'd like to mention. We stayed on the second floor, and while there's an elevator, the buttons seemed a bit temperamental – sometimes it took a long time to respond, and it occasionally skipped our floor entirely. Also, the corridor after exiting the elevator is quite narrow, and to reach some rooms, you even have to go up and down two steps. This could be a bit awkward if you have heavy luggage. What bothered us the most was actually the poor soundproofing in the room. The electronic sound from the door lock was very loud when operated, and it seemed like the vibration damping wasn't great because whenever the neighboring room closed their door, we'd feel a significant vibration and hear a loud noise. We were even woken up by neighboring doors opening and closing at 7 AM. Furthermore, the walls between rooms seemed quite thin, as we could clearly hear conversations and objects being moved next door. Aside from the soundproofing and the luggage handling routes, the hotel's service, cleanliness, and location are truly exceptional. If you're not sensitive to noise, this is definitely a perfect place to stay!

The decor is like a guesthouse from the 1990s, but the price is like a five-star hotel. The location is excellent, behind the Bargello Museum, and within a 10-minute walk of any attraction. However, it's very old and shabby, and the shampoo and conditioner are terrible.

The soundproofing in the room was quite poor; I could clearly hear even slightly loud noises from next door. The curtains didn't block out the sunlight effectively, so it was very bright when the sun came up. There were also very few power outlets, and they were all a bit loose. On the plus side, the price was great, and the bathroom was nice.

A beautiful and very elegant property, nestled in nature and surrounded by forests, which makes soaking in the tubs even more relaxing. Everything is meticulously maintained.

🌅 Set on Italy’s picturesque Tuscan coast, Livorno is a city where sea breezes meet old-world grandeur. If you crave a magical sunrise or sunset over the water, GH Palazzo Suite & Spa will sweep you off your feet with a fairy-tale panorama right from your window. The fabulous food, personal service, and grand history seal the deal—this hotel promises an unforgettable vibe and access to all things Livorno. Location-wise, GH Palazzo Suite & Spa sits on Viale Italia, 195—steps from local seafood restaurants, lively squares, and the city’s famous seafront promenade. Getting here is a breeze; you’re minutes away from central attractions and the shore. Staff here are friendly and attentive, adding a warm touch to the stay. The hotel’s historic charm is perfect for snapping those coveted sunrise scenes—try the lobby for classic elegance or the rooftop for a true “insta-worthy” golden hour. Early booking on trip.com gets you the best rates and room selection—look for suites with sea views! For the perfect Livorno itinerary, combine hotel R&R with a walk to Piazza Grande, a seafood lunch by the harbor, and sunset shots at Terrazza Mascagni. #Livorno #GHPalazzo #BeachHotel #SunriseSunset #Tripcom

I booked total 14 days for a same room, I just request make up room services 2 times only, that why my room face tissue and toilet tissue use finished, so I ask for more 2 boxes face tissue and 2 rolls toilet tissue, but a male room service staff don’t give and say need exchange one box face tissues for one roll toilet tissue and then I walk in complain this case with reception female staff, finally she give me back 2 rolls toilet tissue, but her attitude so bad sit say me wrong use words describe toilet tissue only, may I ask all room customer if case like this make sense or not? Original I gave them full mark comment for this hotel, now I trade back my original comment and give them lower mark comment first until after 2 days when I leave this hotel and they do back good attitude and improve for their service and then I will give back them good comments! I am very easy handle person just say actually things only!

Overall, the hotel staff were very nice, but! The hotel manager (an old man) and his wife had a terrible attitude. We booked this hotel solely to take some wedding photos in the manor, but when we arrived, the hotel manager (the old man) outright refused, without offering any alternative or compensation. He just kept refusing, saying we needed to book in advance, but didn't specify how far in advance. His only reason was that the hotel itself needed to take its own promotional photos during those days (though we didn't see any camera equipment or crew at all)... This reason is truly unacceptable. Shouldn't the reasonable and legitimate rights of hotel guests also be considered? We told him countless times and explained that we'd only take a few photos, which would take about an hour or so, and that we could completely avoid their shooting time and wouldn't even be in the same location as them. In short, the old man manager at the hotel repeatedly refused like a robot. Then, the next day, his wife was on duty at the front desk, and her attitude was even worse. She directly told us: ”If you insist on taking photos, we will call the police.” Honestly, this is the first time I've encountered such an exaggerated hotel service manager. We paid 10,000 per night for a room, staying 2 nights, and this is the attitude we got. I will never stay at this hotel again (objectively speaking, the other hotel staff were very nice, it's just that old man manager and his wife who are horrible people, with a typical stubborn Italian attitude, and they were also unfriendly towards Chinese people).