The hotel was nice and Tidy as you'd expect from a five star hotel. Breakfast was great and staff helpful. What I found strange was that you had to pay to use the spa (use of sauna etc.) With hefty price tag of €70 PP on Friday. My mattress was knackered springs broken and one side virtually collapsed. The bathroom door was taty with bits peeling off. Admittedly, I couldn't be bothered to complain and get my room changed after unpacking our stuff and noticing the state of mattress late at night. And parking was €18 per night, which I didn't notice of any mention of their website or Trip.com. They charged me for 2 instead 3 when I mentioned the mattress before checking out. To be honest there has to be some level checking the condition of the beds by the supervisor. The pool on the roof was very small, not worth bothering with except if want to sit beside it for suntanning. I didn'tnotice any offer of drinks or food at the pool. I gave service a four star only because we asked for couple of things to the room which didn't happen.
This is the best hotel in every way.
This is an impeccable hotel with fantastic views of the Tuscan countryside, clean bedrooms and bedding, clean bathrooms, very friendly staff and a great breakfast.
I am strongly recommending it to my friends and acquaintances.
During my trip to Rome, after shopping at The Mall Firenze and visiting Florence, I stayed at this hotel 30 minutes from Florence for a day, and returned to Rome via Siena and Bagnoregio for a 2-day, 1-night schedule.
We recommend checking in a little early to see the fantastic Tuscan sunset. This is a hotel I definitely want to visit again.
Very nice and clean place
Too bad I booked with incorrect information
We chose believing that we could use the spa in the evening/night since with our commitments we couldn't use anything else
Instead we discovered that it is a service that is only available on Thursdays and Saturdays
But by now we had already paid and planned everything
I booked a classic room, not in the main building,
But the website did not explain this situation, and the other rooms in the main building are more beautiful, and it feels more advanced, it feels like a hotel.
The classic room type is like a homestay, unlike the feeling of a hotel. It is a few steps away from the main building. There are two rooms in the classic room type. There is a public living room. It has to share the living room part with the guests in another room. Although the living room is basically not used... But it is not the feeling of a five-star four-star hotel at all. Although the hotel staff is courteous and the service is very good, I feel not satisfied with this room here, and I don’t attach expectations, because it seems to live in B&B.
The room is clean,
Breakfast to walk to the main building of the hotel opposite the place, not in the main building, but very close...
Among them, the photo is to go up the stairs to enter the room after the door, and the public living room is outside the door.
Lock the door is to pull the key out and put the key position (the electricity will be completely turned off), you can lock the door, lock it, and then put the door key back in place.
We stayed at this place for the 2nd time (first time was right before the pandemic) and I should say that the hotel successfully keeps up to its standards.
Rooms are clean and spacious, with almost everything you may need (except the iron).
The SPA area is fine, but better go there around noon before the new wave of the guests arrives.
Breakfasts are superb with a wide choice of hot dishes, pastry and drinks. That is really a great choice for Italy I'd say (sorry, Italy)))
The hotel territory is well kept. The sandy beach is right across the road.
The only minor thing which was a bit disturbing was the lack of toiletries. Nail kits, sewing kits and other things used to be available without any requests. Now you get the very basics and have to call if you need some extra. That's absolutely fine but.. feels like ”let's cut the cost” sign :)
But anyway, I loved the stay and will def be back some time.
firstly, I realized that the room smelled very bad like someone definitely smorked in it even it is non-smorking room.
So, I asked the staff that I can change the room, but that day were fully booked so that I can’t.
She also said, next day has a vacant so I can change the room, but finally I couldn't because of the staffs miss communication.
Also I asked laundly service but when I came back to the hotel, it is not completed because the staff forgot Sunday is out of service.
in the first place, the laundry service cost is too expensive so I dont recommend.
I visited with my family during vacation. I took a young baby and the location price breakfast was all good.
Parking is free within the hotel
I was worried about a lot of bad reviews, but I wasn't bad.
The price was cheap and the breakfast was good
The hotel is elegant, old-fashioned and cozy
Very Good
40 ulasan
8.4/10
Harga bermula
€ 77
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Spa di Tuscany
Terokai Ulasan Tetamu Hotel di Tuscany
Lihat semua
9.0/10
Great
GGuest UserHotel is 10 minute walk from the main train Station
And easy walking distance to the main City atraction
The hotel room is small size double, we had a room with a pool view and a balcony, very clean, bed linen are change evry day, pool is small, but we were lucky to find sunlounges when we need it, but most of the time the pool area was full.
Breakfast îs very very good, plenty choices, quality food, fresh juices, even ice cream... 🙂
The only thing we prefered was a shower instead of bath and perhaps the bath panel bath longer lenght as the bath become a pool, the panel does not hold the water spray
We love our stay with this place, and book again
IISTP遊記I booked this hotel for myself and my family. We really appreciate the friendly service from the staff throughout our stay. The building itself is gorgeous and is located within a few minutes walk from the Firenze SMN train station.
We stayed in two two-bed rooms. One of which was big with a walk-in closet. However the other one was small and we could hear the water pipes at night. Sound isolation was also not great as we could hear laughter from the guests staying next door. Would recommend this hotel to travellers who look for a central location and do not mind hearing some noise from pipes or guests chattering at night.
SSelimmmNestled in the heart of Florence, the Borghese Palace Art Hotel is a true masterpiece where history meets modern luxury. From the moment you step into its elegantly appointed lobby, you're greeted by a stunning display of art and refined décor that pays homage to the city’s illustrious heritage.
Each room is a haven of comfort and style, with tasteful furnishings and original art pieces that create a uniquely inspiring atmosphere. The blend of historical elements with contemporary touches makes it feel both timeless and delightfully fresh. It’s the perfect retreat after a day of exploring Florence’s vibrant streets and iconic landmarks.
The service is exceptional, with a team that goes above and beyond to ensure every guest feels at home. Whether it's offering insider tips on the best local dining spots or assisting with travel arrangements, the staff’s genuine warmth and professionalism make your stay even more memorable.
Moreover, the hotel’s location is unbeatable—just a short stroll from major attractions, boutique shops, and charming cafes. It’s an ideal base for immersing yourself in the rich culture and art that Florence is renowned for.
For anyone seeking a blend of luxury, culture, and artistic flair, the Borghese Palace Art Hotel is a must-visit destination. It’s more than just a place to stay—it’s an experience that captures the very soul of Florence.
坊坊やfirstly, I realized that the room smelled very bad like someone definitely smorked in it even it is non-smorking room.
So, I asked the staff that I can change the room, but that day were fully booked so that I can’t.
She also said, next day has a vacant so I can change the room, but finally I couldn't because of the staffs miss communication.
Also I asked laundly service but when I came back to the hotel, it is not completed because the staff forgot Sunday is out of service.
in the first place, the laundry service cost is too expensive so I dont recommend.
SSeanSeccoWe stayed here for a night with breakfast included. Very spacious, really beautiful and quiet room despite the little road. Mastodontic structure and with a great potential perhaps not expressed at the maximum. Thermal pools are very valuable, bad for the open-air bath with a slightly thin and therefore unusable water. We enjoyed relaxing massage, very valuable! We had dinner at the restaurant, good and exhaustive. Breakfast is very pleasant. All the feet and young boys. One bad check-in at 15, so if you arrive in the morning there will be a supplement to enjoy the SPA. Maybe it would have been right to be transparent and to state it on the site, a great discovery in general.
GGuest UserThe hotel was nice and Tidy as you'd expect from a five star hotel. Breakfast was great and staff helpful. What I found strange was that you had to pay to use the spa (use of sauna etc.) With hefty price tag of €70 PP on Friday. My mattress was knackered springs broken and one side virtually collapsed. The bathroom door was taty with bits peeling off. Admittedly, I couldn't be bothered to complain and get my room changed after unpacking our stuff and noticing the state of mattress late at night. And parking was €18 per night, which I didn't notice of any mention of their website or Trip.com. They charged me for 2 instead 3 when I mentioned the mattress before checking out. To be honest there has to be some level checking the condition of the beds by the supervisor. The pool on the roof was very small, not worth bothering with except if want to sit beside it for suntanning. I didn'tnotice any offer of drinks or food at the pool. I gave service a four star only because we asked for couple of things to the room which didn't happen.
AAnonymous UserThe front desk on the first day was not very good. The attitude of the front desk on the second day was very good. The other service staff were also very good. The surrounding scenery is nice. It is not far from the city center and can be walked. If you have a lot of luggage, it may not be convenient
NNadezdaWe stayed at this place for the 2nd time (first time was right before the pandemic) and I should say that the hotel successfully keeps up to its standards.
Rooms are clean and spacious, with almost everything you may need (except the iron).
The SPA area is fine, but better go there around noon before the new wave of the guests arrives.
Breakfasts are superb with a wide choice of hot dishes, pastry and drinks. That is really a great choice for Italy I'd say (sorry, Italy)))
The hotel territory is well kept. The sandy beach is right across the road.
The only minor thing which was a bit disturbing was the lack of toiletries. Nail kits, sewing kits and other things used to be available without any requests. Now you get the very basics and have to call if you need some extra. That's absolutely fine but.. feels like ”let's cut the cost” sign :)
But anyway, I loved the stay and will def be back some time.
MMarielleeOur stay at Mastrojanni in Montalcino was simply unforgettable. This gorgeous hotel boasts an amazing location, truly capturing the charm of Tuscany.
The staff were extremely helpful, and the service was excellent throughout our visit. We absolutely loved the pool, spa, gym, and sauna, finding them perfect for relaxation. The hotel restaurant served amazing food, a true highlight of our evenings.
There are also lots of activities available. We enjoyed exploring the area on the electrical mountain bikes available for rent, and the wine tasting tour hosted by Annalisa was a fantastic, insightful experience.
All in all, Mastrojanni offered an amazing experience and a perfect getaway. We would go back any time!
GGuest UserBad experiences with this Hilton hotel. It should not be called Hilton.
1) My reservation could not be found in the system. So I had to wait for almost an hour before getting the room which is almost 10pm.
2) I was told that I had to contact trip.com in the morning regarding my booking. Hoerver, trip.com customer service agent was very attentive and fix this issue for me in the next morning immediately.
3) The phone in my room was out of order. I told the front desk to have it fixed while I was out but when I am back it was still out of order. So, I had to walk down to the front desk everytime I want to get some service.
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