Hotel Dengan spa di Vestland, Norway

The hotel itself is beautiful, and the room we stayed in was comfortable. However, our arrival experience was disappointing. We booked through Trip.com and, at check-in, were told that the room we had reserved was much smaller and not what we were expecting. Based on that explanation, we paid an additional fee to upgrade. Later, the hotel explained that the confusion was caused by the room photos used by the booking platform. Regardless of whose mistake it was, as a guest I was placed in a position where I felt I had to pay extra because of conflicting information between the hotel and its booking partner. I believe hotels should work closely with their booking partners to ensure room descriptions and photos are accurate, so guests can make informed decisions before arrival. I hope this process is improved for future guests.

Loved that the staff were nice and helpful. breakfast was lovely and a good spread. The hotel was conveniently located and we could almost walk everywhere. Parking was quite close but I would recommend to drop off your luggage before driving to the parking as walking on cobblestone floors in the rain is definitely an experience of its own. Parking is expensive and not included in the hotel but well it’s in the city centre so I wouldn’t expect anything less. The hotel staff also helped us to store our luggage when we went out on our activities for the day. We stayed here twice! It was only lacking some amenities that I was used to like toothbrushes, slippers, bathrobes and shower caps but the rest were provided

The hotel boasts a great location, spacious and comfortable rooms, and a slightly older feel. There are many restaurants nearby, including the popular EGON restaurant, and the Bergen Fish Market is right across the street, making shopping convenient. The cable car is a 5-minute walk away, and Bergen train station is about a 10-15 minute walk. The hotel breakfast is plentiful, and if you prefer not to order outside, the hotel also offers complimentary dinner and afternoon tea. However, dinner is rather simple. We stayed at the hotel for four days, and one rainy day we ate dinner there, which was excellent.

Food seem to be very inconsistent! Although good, I was served a salad 3 different ways. Spa services only opened from Thursday to Sunday, so I couldn’t take benefit of a massage. Views are great! Room great! Staff super helpful. I rented a bike and it was great! Overall place was good. :) Keep in mind there are no supermarkets, or gas stations near by! Everything you need you’d have to take from hotel. Menu was a bit limited.

The hotel has a fan, you must check with the front desk. When you check in, you need to fill in your personal data by yourself, and you cannot copy your personal data certificate. The size of the single bed is relatively thin, it is easy to fall off the bed when you turn over, and the breakfast is good. There is no charge for parking. 

Scandic旗下酒店，已經全部翻新，設施很全很新，酒店比較大，有游泳池和spa，還有個劇場。spa到晚上19點結束，停車免費，旁邊就是sixt和avis的租車點，離酒店不遠有個購物中心，户外用品可以逛一逛，但是購物中心關門較早，需要合理安排時間。距離大型超市coop僅100米，可以步行到達。