Hotel Dengan Spa di Lisbon District, Portugal

The hotel is absolutely beautiful. From the moment I arrived, everything felt polished and luxurious. The staff were also beautiful in every way. Kind, professional, well presented, and genuinely attentive. The housekeeping ladies were a true highlight. Always sweet, always smiling, and clearly proud of their work. They made a lasting impression. The rooftop is stunning with breathtaking views and a sleek infinity pool. However, the space is compact and gets crowded quickly. There are only a few sun loungers, with some extra deck chairs added, but it still feels quite limited. The lifts can be frustrating. There are only two serving all the guests going up to the rooftop on the thirteenth floor, so the wait times can be long at busy times. Overall, the hotel gives luxury. Lisbon as a city is definitely expensive, but the level of service and quality at this hotel makes the cost feel more justified. I would definitely return.

Everything was great, my only complaint is that the bed is not as comfortable as the other hotels that I have stayed. Was hard no soft foam and I could feel the wire springs.

Ao nível do quarto tudo OK, a única falha é que tinha apenas um ventilador que não era suficiente para refrescar o quarto, seria necessário um AC. O que mais desapontou foi que na zona de estar/salão de jogos nunca tinha ninguém para atender e a falta de limpeza da piscina e jacuzzi exteriores. Mas no geral gostámos e tivemos uma boa estadia. Todo o staff foi simpático.

Gostamos muito.

Second stay in this hotel. This time I stayed for 3 days. Things were ok but there were a couple of details that were not up to I expected. Unfortunately, pool and steam room were still under renovations so only sauna was available. One of the days, the cleaning lady took all my bath towels and forgot to replenish it and she just left me with only a single hand towel. I had to do to the front office to ask for a set of bath towels to take shower. Shout out to Joaquim from front office, that he actually after his shift came up to hand me a new set of towels. Also on the second day during breakfast I took an egg that was supposed to be boiled and after I cracked it, I made a mess of myself and the table, as the kitchen staff had put raw eggs on display, instead of boiled eggs. I will still eventually choose to stay in this hotel as it has an amazing co-working lobby, a nice bar and an overall nice atmosphere, but these 2 events were not very pleasant.

I had such a great stay at Luster Hotel. Everything from the room service to the breakfast was honestly wonderful. The room was really comfortable, and the staff were always helpful and friendly. I also loved the swimming pools and the spa both were super clean and relaxing. Overall, it was just a really enjoyable experience, and I’d definitely stay here again.

位置不錯、在自由大道路邊、交通出行和購物吃飯都很方便，酒店房間也足夠大，唯一是大床實際是兩個小床拼的、不是真正的大床

Slightly rustic by North American standards, but clean and comfortable. Elevators were very small and very slow based on the capacity of the hotel. A bit isolated from shopping and other amenities. You definitely need a car or arrange your transportation if staying there. Nice beach nearby within walking distance. Good breakfast and facilities like pool, spa and massage. Staff were polite, but when we complained about a noisy heater fan in our room, their solution was to simply turn if off instead of fixing it. Not a bad experience overall. It is a very quiet and relaxing area.

The hotel location is at walking distance from all attractions, the staff are very friendly and the stay was pleasant..

One of the best hotels I have ever stayed at. Will definitely come back if visiting portugal again.