Hotel Dengan spa di Lisbon District, Portugal

Our go-to hotel in Lisbon. It's well-located (near Campolide and Sete Rios), the front office staff are excellent, the restaurant is very pleasant, and the beds are super comfortable, both in the suites and standard rooms. This is where our son learned to walk in 2024, and where we'll always return whenever we're in Lisbon.

We were originally scheduled to fly home on the same morning as our son, but on different flights. Around 5 AM that day, we found out our son's flight was canceled, while ours was still on schedule, leaving us with very little time. Our son wanted to stay an extra day at this hotel to use their gym (we had stayed there for a night two days prior). In my haste to book, I accidentally put my husband's name instead of my son's as the guest. We quickly checked on it after our flight landed, and thankfully, our son successfully checked in. So grateful! 😊 The Uber ride from the hotel to the airport was only CAD$6.

Nice room decor but wonder no tea bags provided in room. No bottle water provided and required guest to take water in the water dispenser at each floor. Mean to early check-in. Swimming pool is actually smaller than the photo displayed.

The room overlooked the sea, and the view was absolutely stunning. The breakfast spread was excellent, and the service was superb. The staff even offered us welcome champagne when we checked in, which was a lovely and warm gesture.

The room had a nice, relaxing atmosphere. I had requested a room with a bathtub, and had checked in advance which rooms had a bathtub, but unfortunately there were none available on the day, so I ended up with just a shower, which was disappointing. Other than that, it was very good.

During our three-night stay in Lisbon, one of our family members suddenly developed acute gastroenteritis in the evening around 8 p.m. We called the front desk, and a staff member immediately came to our room and helped us identify the most suitable hospital. After we decided where to go, we went down to the lobby to take a taxi. To our surprise, the front desk manager Andre personally came to us and asked if we needed him to accompany us to the hospital. We were deeply touched and gladly accepted his kind offer. Because of communication issues between our insurance company and the hospital, we had to switch to another hospital. Throughout the process, the manager patiently coordinated with the hospital and ensured we were safely transferred and properly received. He stayed with us until we were registered and had an appointment with the emergency doctor before returning to the hotel. We are truly grateful to all the hotel staff—the front desk team, restaurant staff, and even the tour guide—for their exceptional care and support. We would definitely choose to stay at this hotel again on our next visit to Lisbon.

A beautiful and comfortable hotel. We really appreciated the design and the materials used. The room was very well-maintained, quiet, clean, and full of amenities. The breakfast was rich and varied, with fresh, high-quality ingredients. Definitely recommend and would book again for a future trip to Lisbon.

I have been visited Lisbon for three times, stayed in three different hotels each trips. Neya hotel is the best one in terms of best services/cost. The room is super clean and quiet, the breakfast provides multiple choices of food. The hotel reception with 24 hours service with multiple languages, English, French, and all etc., Everything is excellent !

The location is excellent, the reception, hygiene and services are all very good, except that the room is slightly small. It's very convenient to go out and walk around. There is French Veal downstairs, so it's best to make a reservation in advance. The dessert shop in the hotel is also delicious, not too sweet, and is worth a try. Breakfast is a la carte and very rich. Staying for two days can save a lot of money.

Without box tissue provide at the room. Not enough power socket area at the desk area. The toilet is small and not convenience to hold anything inside.