L’equipe à ete exceptionnelle par le service et au petit soins avec nous.
Vraiment je suis agréablement ravi de l’equipe qui nous accueilli a la réception,
Merci a eux!
Mr Bougrin
the hotel keep the highest standards . nice ocean view with walkable to sea shore and excellent break first. helpful and professional receptions especially Hadeel and Golam . surely will stay again when arrive Yanbu SKA.
The tent shared the public service as Banyan Tree, which is one of the main reason we chose it. The surrounding view at Ashar tent area is normal, but closer to the reception for check in and breakfast.
The service is good and staffs were friendly. Breakfast was fantastic with beautiful view, which was the best part of the whole stay.
The public pool is under maintenance now which only allow for photo shooting.
Overall it’s good, but if the the exterior space decoration with furniture could be upgraded a little bit more( we were not willing go outside during night ) will be helpful for the overall experience.
The location is really dramatic, set within huge stones. It is not too far from the Winter Park or the old town. That said, you do need a car to get around in Al Ula.
The room is spacious, clean, well designed and tastefully decorated. The staff is very friendly and helpful. The pool is fantastic, with lovely views.
Budget rental cars has an office on the premises. In peak season, the hop on hop off bus stops here too.
The onsite restaurant serves nice breakfast and has a buffet dinner at night as well as a la carte. Since it is a resort, the charges tend to be on the pricey side.
I had a very relaxing time there and would highly recommend it.
Great hotel! Probably the most beautiful hotel in alula. Excellent service and we got super good deal from here so i would recommend you guys to check it out.
Nothing to complain except our villa was very crowded with pigeons (i think because it was nearby the mountain) so our outdoor area were full with lots of pigeons' poops and also in the swimming pool :( and another thing was we asked for bikes multiple times, if im not wrong, like 5 times, staff said will check it for you and we never get feedbacks but it happened with us in other hotel as well so it's fine.
Still! Great experience great time. Definitely come back :)
Upgraded to Junior suite
Positives - 1 minute from Masjid Nabawi, courteous staff, excellent breakfast variety, large breakfast area, money exchange opposite, fridge/iron/ironing board/safe/coffee pod machine in room, elevators relatively fast, luggage storage after checking out
Negatives - dated carpets and rooms, loose room fixings, smell from bathroom, noisy aircon on higher setting
This hotel is truly delightful. The staff is very welcoming, sharing a story and offering a brief tour before check-in. The ambiance is magical, largely due to the reliance on candlelight rather than extensive electricity. The breakfast is absolutely wonderful. My only minor reservation was the pervasive presence of the SAB bank logo. While subtle, once noticed, it became apparent in nearly every design element throughout the hotel. Nevertheless, I would wholeheartedly rate this experience a perfect 10/10, particularly for those who appreciate its unique charm and atmosphere.
Absolutely amazing stay! From start to finish everything was perfect. The service is outstanding — every staff member is genuinely kind, ready to help with any request, and solves any issue promptly. We were truly impressed; we’ve honestly never experienced anything like this before. We stayed at the Celestial Villa and it was fantastic — spacious, spotless and beautifully designed. We highly recommend it!
The food at TAMA Restaurant was outstanding as well — we especially loved the breakfasts, which were simply exceptional.
We also spent time at the Caravans area — it’s stunning, cozy and with the same top-level service.
I was here with my mom, and she said she would come back again and again — and I couldn’t agree more! ❤️
Sangat Baik
86 ulasan
8.8/10
Harga bermula
THB 9,606
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Spa di Al Madinah Province
Terokai Ulasan Tetamu Hotel di Al Madinah Province
Lihat semua
9.2/10
Great
DDakanpuqiliThe room was spacious and well-equipped, and the hygiene was excellent. We had a delightful view overlooking the Malaya Concert Hall. The staff were incredibly friendly. On the night we checked in, our taxi driver couldn't find the hotel, and the handsome guy at the front desk even used his own car to help us find the taxi driver – we were so grateful! The canyon swimming pool was also a nice highlight.
Jjesputri25I had high expectations for Habitas, especially considering the price point, but unfortunately the service did not live up to it.
First, communication was a recurring issue. Several staff members, particularly at the reception, were not fluent in English, which led to multiple instances of miscommunication and incorrect information. For a property that caters to international guests, it is essential to have front desk staff who can communicate clearly and confidently in English.
The experience at Tama Restaurant was even more disappointing. One of the male staff members was noticeably rude. We were presented with the bill even though we had not requested it, which felt dismissive and unwelcoming. Additionally, when my friend, who had just finished swimming, was told she could not sit because she was wet, no alternative solution was offered. No bathrobe, no towel, no assistance. She was effectively expected to stand while eating. When this was raised, there was no apology or sense of accountability.
For the price charged, the level of service falls significantly short. Compared to other luxury properties such as Banyan Tree, where the staff are consistently warm and attentive, the difference in hospitality is very noticeable.
Habitas has beautiful surroundings, but service is what defines a true luxury experience. Unfortunately, that standard was not met during our stay.
DDZeerI think I'll always remember this evening,
little silver capsule-like campervans,
landed in the rolling valleys of El Ola,
they were miniature, adorable, small yet perfectly formed!
In the huge tents near the campsite,
people played all sorts of games. As sunset approached,
the afterglow lingered in the sky,
we sat amidst the vast desert and the heavens,
and the time seemed to pass by in a way that didn't matter.
After it was completely dark,
the long-awaited Rock Movie time arrived.
Following the twinkling lights,
strangers gathered together to watch a movie projected onto the rocks,
everything was simply too beautiful…
And above, a sky full of stars accompanied me on my walk home.
GGuest UserThe location is good, close to Elephant Rock and also near Winter Park, which is a tour pick-up point. However, getting from the room to the reception, pool, restaurant, spa, and fitness center requires a bit of a walk. Golf carts are available but often take a while to arrive. The shower was broken but was promptly fixed. Breakfast was delicious.
董董颖The tent shared the public service as Banyan Tree, which is one of the main reason we chose it. The surrounding view at Ashar tent area is normal, but closer to the reception for check in and breakfast.
The service is good and staffs were friendly. Breakfast was fantastic with beautiful view, which was the best part of the whole stay.
The public pool is under maintenance now which only allow for photo shooting.
Overall it’s good, but if the the exterior space decoration with furniture could be upgraded a little bit more( we were not willing go outside during night ) will be helpful for the overall experience.
GGuest UserUpgraded to Junior suite
Positives - 1 minute from Masjid Nabawi, courteous staff, excellent breakfast variety, large breakfast area, money exchange opposite, fridge/iron/ironing board/safe/coffee pod machine in room, elevators relatively fast, luggage storage after checking out
Negatives - dated carpets and rooms, loose room fixings, smell from bathroom, noisy aircon on higher setting
FfatalistAdvantages: Next to the old town, the building itself is part of history, and the candle lighting ceremony at night is very ritualistic.
A few shortcomings:
1. The shower in the bathroom on the first floor of the double bed suite where I stayed was broken. There was no hot water but only cold water. The maintenance worker checked for half an hour and said it could not be repaired. As a boutique hotel, it was not informed of this situation before check-in, which is really wrong.
2. The room has no air conditioning, and fans can only be used for ventilation and cooling at night, but the fan in the living room suddenly stopped at around 3 am, and the room temperature rose rapidly, seriously affecting sleep.
I hope the hotel can take guests seriously and not make such low-level mistakes.
JJ alzahraniUnfortunately, there is no spa as advertised.
Unfortunately, there is no complimentary toiletries in the room for a 5-star hotel.
Unfortunately, there is no hot water in the bathroom.
Not all basic toiletries such as toothpaste, toothbrush, soap, etc., are provided for three people.
Unfortunately, the lighting is poor.
Unfortunately, the view is very poor for this high price.
Unfortunately, 1085 riyals is an excessively high price for these services.
YYongyuandeninghaiThe staff were very attentive to service. When they saw us carrying large pieces of luggage, they proactively came forward to help and patiently answered all our questions. Their friendly attitude made us feel very warm.
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