Hotel Dengan spa di Tunis Governorate, Tunisia

This is my first time at this hotel. The location is excellent. I was pleasantly surprised by the well-maintained gardens, and the sea is clean in front of the hotel's beach. The staff is generally professional and welcoming. The ”luxury” of the beautiful entrance at reception level should also be reflected in the « superior rooms », it needs renovation, especially compared to a 5-star Tunisian hotel (ie The résidence hôtel not far from Verdi). We greatly appreciated the service and the extensive breakfast buffet, but not the à la carte restaurant, unfortunately it was a bad experience for our first night even though they tried to be nice, missing professionalism. Very good service at the souvenir shop. For the price I paid, I’m satisfied.

Visited during Ramadan which is challenging for the local staff, nevertheless everything and everybody met our expectations! A special thank you to Houcine during breakfast who was very tentative and welcoming every day, it was a joy to visit the breakfast buffet every day.

The hotel is very modern and stylish. However, some rooms are more spacious than others. The breakfast service was nice, however the restaurant gets very busy at night and service can be extremely slow. Hotel staff are extremely kind and helpful, however the hotel doesn't cater very well for visitors with special needs like the disabled or elderly with limited mobility. For example there are no porters or staff to help with luggage.

Not bad but not very good it’s business more than tourist accommodation

Bonjour, jai séjourner 1 nuit à mon arriver à Tunis . Rien à dire service au top.personnel a l'écoute je reviendrai .

Overall Rating: ⭐️⭐️⭐️ (3/5 Stars) The Novotel Tunis offers a decent stay, positioning itself well for business travelers and tourists due to its convenient location. However, guests should be prepared for an experience that feels slightly past its prime, primarily due to the condition of the accommodations and a disappointing morning meal. The Good: • Location & Accessibility: The hotel’s primary strength is its central location, offering excellent accessibility to key business districts and local attractions in Tunis. It's easy to navigate the city from here. • Common Areas: The lobby, reception (except very awkward and hard to communicate with), and non-room facilities (like meeting spaces) are well-maintained and modern, suggesting where the hotel’s recent investments have been focused. The Areas for Improvement: • Outdated Guest Rooms: The biggest drawback of the stay was the condition of the hotel room. They are noticeably outdated, featuring worn furniture, older decor, and fixtures that are desperately in need of renovation. While clean, the overall look and feel are tired, making the stay feel less comfortable and certainly not reflecting modern Novotel standards. • ”Meh” Breakfast: Following the trend of many business hotels, the breakfast was mediocre at best. The quality of ingredients was average, the offerings lacked freshness, and the buffet was uninspired. It was functional but certainly not a highlight a bland start to the day that did not justify the price. Conclusion: The Novotel Tunis is a practical option if location is your main priority. The staff are competent yet snobbish and the location is superb. However, the combination of an outdated room design and a forgettable breakfast prevents this hotel from being a truly great choice. If the management addresses the much-needed room renovations, the Novotel Tunis could significantly elevate its standing.

Vorsicht beim bezahlen! Einzelne Mitarbeiterinnen in der Rezeption kennen dieeigene Buchaltung nicht gut genug. Obwohl der Zimmerpreis Wochen im Voraus bezahlt wurde, wir der Zimmerpreis beim Aus-checken nochmals verlangt! Unbedingt einen bezahlt Nachweis mitführen. Bei mir gab es längere Diskussionen darum. Sehr ärgerlich...

進去酒店要安檢，感覺很安全。酒店提供免費的飲用水，在突尼斯很罕見，很多四星級酒店都沒有。前台服務熱情周到。九層能鳥瞰突尼斯城。

酒店整體環境相當不錯，值得推薦！離機場也很方便，注意打車得by meter,到機場衹要10分鐘5元當地幣，本人出機場踩坑花了40當地幣。

I had the worst hotel experience in my entire life imagine staying in a hotel in a costal city without an ac and they refused to cancel my booking because I paid in advance