Hotel Dengan spa di Aydin Province, Türkiye

A newly opened hotel perched high on the hill — just 4 or 5 months old — where you can proudly say you were among its very first guests. Communication can be quite a challenge here, but the lovely lady at the front desk makes everything easier with her kindness and warm smile. She’s truly a gem. Not to forget the resourceful concierge lady as well. So sorry I never got your name! On the less pleasant side — I was charged for something I didn’t have. The hotel insists they didn’t, but my credit card statement clearly says otherwise. Hopefully, my money is being put to good use somewhere! :) Now, if you’re seeking an unforgettable experience — of the not-so-relaxing kind — head to the front desk and look for the younger guy with curly hair. If he tells you, “I got you a good room,” don’t believe it. And if it gets noisy outside and you can hear people talking, just close the window… except it’s already closed! :) Should you dare to raise an issue, you might be met with this gem of customer service wisdom: “This is a 5-star hotel. Do you know? You don’t know what 5-star hotels are like.” The outdoor pool opens to a beautiful sky and ocean view, though it’s partially blocked by wires and glass panels. Still, it’s a peaceful spot to unwind with 18 degree water - cold plunge truly! Thankfully, the Spa saves the story — it’s genuinely fantastic. The indoor pool is heated and beautifully designed, the private sauna and hamam are divine, and the massages are absolutely worth it. “Hassan” at the spa is wonderful and sweet. So yes, the hamam is five-star. The design and interior of the hotel, I get where it’s going too. The rest… I guess I haven’t been to too many 5 stars to speak.

This is definitely one of the best hotels in Kuşadası. I can't say enough about the cleanliness of the rooms and the attentiveness and service of the staff. Even though it was very busy due to the holiday, they attended to everyone individually. It's also great that it's a child-friendly hotel. We had a wonderful time with our baby. We experienced their breakfast; everything was fresh daily and prepared very hygienically. The pool and Turkish bath were also very sterile and clean. We couldn't stay very long due to our work schedule, but it was a very enjoyable experience for us, and we will definitely come back.

Checked in at dusk, and was shocked by the sunset over the sea outside the floor-to-ceiling balcony as soon as I entered the door. Very beautiful sea view. The hotel service is good and the facilities are complete. There are kettles, toothbrushes, etc. The room is large and the bedding is comfortable. It is the most satisfactory hotel in the four-day trip to Türkiye.

A great location, to Ladies beach walking 15 minutes, side of the noisy city center. The hotel is beautiful and clean, all as in the photo, delicious breakfasts. We all really liked it, the only one - it would be good if more drinks were added to breakfast, and then there only tea and water

A decent hotel, within walking distance of many restaurants, but somewhat out of the way. Cleanliness, amenities, and breakfast were all top-notch. However: - there's no on-site parking; - we arrived around 9 pm and wanted to have dinner at the hotel, tired from the long drive. The hotel restaurant refused us because they were already closed (even though the restaurant's hours are advertised as late at night). At the receptionist's request, we were served dinner at the bar, but it felt like a favor; - we were there for my wife's birthday. Not only did the hotel fail to acknowledge it, not even with a simple greeting, but they couldn't even find a vase for the flowers. They offered a beer glass for the bouquet. This is a first. Overall, not great for a 5-star hotel.

Although there were some minor accidents, it was finally solved satisfactorily. It is important to note that children are not allowed in the hotel, but Ctrip does not have this prompt and there is a risk of being transferred to the small room next door.

Beautiful view and clean beach, big area, safe, the meal is not the best, perfect for family

Overall, we were satisfied with the thermal hotel, but the lack of attention given to Turkish customers was very bad. When we ordered, the waiters addressed us as ”brother” or ”sister,” while a foreigner was addressed as ”Mr. Sir.” Moreover, our orders arrived half an hour later or were forgotten, while foreign customers received their orders immediately, which bothered us.

Excellent place! It's located a bit outside the center of Kuşadası, in the Yavansu area, but I actually see that as a plus rather than a downside. The beautifully designed and well-maintained green grounds are truly impressive, and the gardener's work deserves high praise. It's a real oasis on the coast! We stayed in the main building, and had absolutely no complaints about the rooms, their size, condition, or the quality of cleaning. Everything was top-notch and comfortable. There's a fantastic pool for both kids and adults, a small gym, a convenient beach club, and its own fenced-off swimming area. If any friends or acquaintances plan to visit Kuşadası, I will definitely recommend this place! P.S. There are a few points, purely business-wise, that aren't super convenient for guests staying more than two nights: the beach area closes at 6 PM to set up restaurant tables, and on weekends, there are discos until 1 AM, the sound of which can be heard in the rooms.

First, I must mention the lack of cleanliness at the hotel.  My bed, in room 301 was infested with bed bugs, and could not sleep most nights due to being bitten all night long.  The carpet in the corridors, which wasn’t even gotten properly, was filthy.